Fix the login on Apple device
The app always crash when I try to open it using face recognition. I’m about to delete this app because it’s annoying.
Been a reliable business backbone for years
NorthOne’s been fantastic at supporting the infrastructural and organizational needs of my business and has transformed the way I approach revenue allocation and long term planning. Peace of mind with consistently reliable support and great ease of use with their app!
Horrible Fake Bank
Don’t bank with them. Check on Better Business bureau… They have horrible reviews. I would not ever allow my account to go over 1k without ach transfer because I Didn’t trust them. Simple because he app always had issues. Then to learn they will just take your money and close your account the 1st time you have a complaint. It’s horrible! I’m just happy they were only allowed to take $153 usd from me. They are scammers and I’m not sure how they are allowed to do this in this country. I should alert the Trump administration of the scam group!
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Running a 24/7 business without 24/7 support
The platform is user friendly but on three occasions they have denied me access to MY money.
First time they they didn’t like my virtual address that my company is registered too. I gave my personal address to ship the card but being a truck driver I would never have an actual office.
Second time the app said too many wrong password attempts when I was LITERALLY using my same password and it locked me out.
Third time I never got paid on Friday when I get paid EVERY Friday. Other coworkers got paid and I work the largest reefer division in the United States so it wasn’t them. I waited ALL weekend without being paid because they only have customer support M-F. When they finally opened they still had no idea what was going on. Even with the trace ID they still couldn’t get it together.
Im a new business so my funds aren’t that deep. I needed to make a rather large purchase and now dont have all the funds to do it and missed out on a deal. I will no longer use North One
First time they they didn’t like my virtual address that my company is registered too. I gave my personal address to ship the card but being a truck driver I would never have an actual office.
Second time the app said too many wrong password attempts when I was LITERALLY using my same password and it locked me out.
Third time I never got paid on Friday when I get paid EVERY Friday. Other coworkers got paid and I work the largest reefer division in the United States so it wasn’t them. I waited ALL weekend without being paid because they only have customer support M-F. When they finally opened they still had no idea what was going on. Even with the trace ID they still couldn’t get it together.
Im a new business so my funds aren’t that deep. I needed to make a rather large purchase and now dont have all the funds to do it and missed out on a deal. I will no longer use North One
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Very few issues in 3+ years
I’ve had terrible results with a local bank (required two in person visits to a branch to set up online banking, charged fees every month, functionality/interface from 1996) and tried out NorthOne after seeing it recommended as Profit First friendly. My biggest complaint is I would have to visit a shady strip mall if I ever want to deposit cash. So, no, it’s not a bank. Other than that - using NorthOne for a small business is so much easier than trying to find a local bank who will let me split sales income into different “envelopes” and the technology always works.
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Tech issues
Think twice do not have a phone number when a tech issues happens like not being able to log in to your account there is no one to reach out to except an AI
Login doesn’t work half the time
Really need to fix login. Even with Face ID it sometimes asks for password then says there is an error. I feel like having a seamless login should be the absolute highest priority
Every other banking app like SoFi etc have perfect login UX
Every other banking app like SoFi etc have perfect login UX
No human customer service
You have to rely on email to reach anyone and will not get a call. They have 1 phone number listed but it rings to a vm that tells you to email them. I can’t understand how a bank could operate like that our leave you locked out of an account for Days without response. Find a legit bank
NO PHONE SUPPORT
I have been locked out of my account for ‘security reasons’ with no way to login to contact support. I drive all over the U.S as a truck driver which I selected as my profession so of course my card is going to be used in several states. I can neither use my card or have app access. This is a serious joke and EXTREMELY inconvenient
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Updates
Every time I blink my eye I have to update this app! It’s a forced update that so if don’t I can’t use the app. It’s very inconsiderate of rather I have storage on my phone to keep doing this. Plus I can’t do anything online only though the app. I won’t be using this device much longer.
IVAPEX.COM INC
This is the best business bank account one could get talking from first hand experience
Customer support
They have the most horrible customer support. Their replies are often significantly delayed and sometimes questions remain unanswered whatsoever.
This is a shady thieving company
They will hold your funds and close your account for no reason
Keyboard hiding isn’t functional
I’m simply trying to login to the app, on the login screen, the keyboard is hiding the submit button. There is no swipe down or hide keyboard function. The app is defunct.
I can’t access my account
Since the update, I no longer have access to my money. I can’t get signed in online or in the app. It’s been days trying to get this resolved and I still can’t get in my account. Someone needs to help me! And of course there are no phone numbers to call!
Not functional after login
The app crashes after login.
Scammy
Closed account for no reason, funds not guaranteed returned. Stay away.
Easy Peezy!
This is the most intuitive banking app I have ever used. It has everything you need to run this smooth operation new features are constantly introduced on a regular basis. It works for me and I am sure it can work for you too.
EPC Landscaping
We are extremely happy with NorthOne they go above and beyond to help their clients I have never had any issues with banking with them.
Thieves and Fraud
I never write review's, especially horrible ones but this must be written. PLEASE DO NOT use this bank. I made 2 deposits of over 15,000.. only to have someone log into my account the same right at 2 am and send it all out via ach. I didn’t get an email notification or text. Luckily I stumbled and checked my account later that day. I reported the ach and debit card transactions to them a showed them screen shots and it was never done without my knowledge. They then froze my account. Dragged the situation out for 4 weeks to tell me the ruling was not in my favor. They also told my my account was shut down and closed for the nature of my business. What budiness? Why did you approve my application to tell me this ? Needless to say my 15000$ is gone. Please I don’t want this to happen to anyone else who works hard for their money and try to support a bank. Keep in mind I set the account up on my iPhone and never had anything compromised before. They are thieves. Please tag away. I have all proof and will be seeking legal advice.
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