NorthStar Connect

NorthStar Connect

by Northstar Alarm Services, LLC

10K ratings
107 reviews
Free

Details

  • Released
  • Updated

Features

NorthStar Connect screenshot #1 for iPhone
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About

Control your Honeywell security system, thermostats, lighting, and locks remotely. Receive alerts, view live video, and track assets in real-time, anytime, anywhere. Requires a compatible system and subscription.

Arm/disarm security system
Control lights and thermostats
Lock/unlock doors
View live video and doorbell events
Receive event alerts
Locate vehicles or assets
Create smart scenes
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What users say

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+1

What's New in NorthStar Connect

6.64.3

July 14, 2026

• Renamed “Clear Alarm” button to “Disarm & Clear” to clarify system actions. • The video clips exported from SD card storage are renamed to “Custom Clips”. • Enhanced permission settings by adding audio access restrictions for standard users. • Bugfixes and Performance Improvements.

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User reviews

App

I had someone steal something from my porch and am wondering what I have the camera bell if it doesn’t work 🤷‍♀️ the camera NEVER goes off when someone is on porch

Issues with the panel

Poor customer support to fix the issue

App

I can’t enable or disable my alarm with my phone which defeats the purpose of having the app

Customer service

Your app freezes and fails every time. When I drop this service it will be because of your poor quality app. It freezes every time I try to edit a scene, very frustrating!

It’s a scam

This company will sell you a service and equipment that they will then sell off to someone else like ADT, or Brinks. The worst part is the new company will tell you their with time that the Northstar equipment and system is no longer compatible and you will need to repurchase new equipment to stay with them. So you get stuck with old equipment that you can’t use with anyone, or having to buy everything all over again just to have service.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Cameras going offline frequently

Bug

Unreliable motion detection

Bug

Alarm system malfunctions

Bug

Requested Features

3 requests

Improved camera functionality

Feature

Better app stability and reliability

Feature

More responsive customer support

Feature

FAQ

What does the NorthStar Connect app do?

The app provides remote control and monitoring of your compatible Honeywell security system, thermostats, lighting, locks, and more. You can arm or disarm your system, adjust settings, view live video, and receive real-time alerts for various events.

What are the key features of the app?

Key features include arming/disarming the security system, controlling lights and thermostats, locking/unlocking doors, viewing live video and video doorbell events, receiving email and text alerts, and locating vehicles or assets. It also allows for the creation of smart scenes and user management.

Is the NorthStar Connect app free to use?

The app itself is free to download, but it requires a compatible Honeywell security system and a subscription to NorthStar Connect Remote Services to function. You should contact your security professional for more information on subscription details.

What are the system requirements for this app?

To use the NorthStar Connect app, you need a compatible Honeywell security system and an active subscription to NorthStar Connect Remote Services. The app supports multiple languages including English, Latin American Spanish, French Canadian, and Brazilian Portuguese.

What kind of alerts can I receive with this app?

You can receive a variety of alerts such as alarms, extreme temperature changes, motion detected in restricted areas, and movement of valuable items. These alerts can be sent via email and text messages to keep you informed about events at your home or business.