Comparison

Total Connect 2.0 vs NorthStar Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect 2.0

Remotely manage your home security system and smart devices. Arm/disarm alarms, view live video, control locks, lights, thermostats, and garage doors. Automate actions with custom routines for enhanced convenience and security.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat temperature
  • Open/close garage doors
  • Create custom smart scenes
  • Receive push notifications
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

About

NorthStar Connect

Control your Honeywell security system, thermostats, lighting, and locks remotely. Receive alerts, view live video, and track assets in real-time, anytime, anywhere. Requires a compatible system and subscription.

Highlights
  • Arm/disarm security system
  • Control lights and thermostats
  • Lock/unlock doors
  • View live video and doorbell events
  • Receive event alerts
  • Locate vehicles or assets
  • Create smart scenes
Features
Read full description

The NorthStar Connect® Remote Services app gives you complete control of your Honeywell security system, thermostats, lighting, locks and more, plus the ability to receive text messages and email alerts, view live video and see your video doorbell events, locate vehicles or assets*— in real-time where ever you are 24 hours a day. Requirement: Compatible Honeywell security systems with a subscription to NorthStar Connect Remote Services. Please contact your security professional for additional information. Feature Highlights: · Arm or disarm your security system · Turn lights on or off · Adjust thermostat temperature · Unlock or lock doors · Control an August Smart Lock · Create Smart Scenes with a Wizard guide for convenience · View your live video and video events · See your SkyBell video doorbell events · Receive email and text alerts about events in your home or business including alarms, extreme temperature changes, motion detected in restricted areas, movement of valuable items, and more · Language support for: English, Latin American Spanish, French Canadian, Brazilian Portuguese · Secure Login with your fingerprint · Locate vehicles or assets · Create users and manage their security system codes · Test Drive Demo

Screenshots

Total Connect 2.04 screens
NorthStar Connect4 screens

Verdict

The call

The clearest difference is monetization model: Total Connect 2.0 at free against NorthStar Connect's subscription. Total Connect 2.0 also leads on rating (4.6 vs 4.3) and ratings volume (291K vs 10K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Total Connect 2.0 holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 291K ratings behind it against 10K, so its average is the more settled of the two. Written reviews point the same way: 24% of Total Connect 2.0's written reviews are positive against 15% of NorthStar Connect's.

UpkeepUpdate frequency

Total Connect 2.0 ships an update monthly, NorthStar Connect every 5 weeks. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.

Scorecard4 real differences · 6 level
Total Connect 2.0 versus NorthStar Connect: the parameters behind the verdict, then further details
ParameterTotal Connect 2.0NorthStar Connect
PriceFreeFree
Rating4.6 (291K ratings) — better4.3 (10K ratings)
Positive reviews24.4% of reviews — better14.8% of reviews
Number of ratings291K — better10K
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPad, Apple TV, Apple WatchiPhone, iPad, Apple TV, Apple Watch
Requires iOS16.016.0
Further details — not scored
Size219 MB225 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Northstar Alarm Services, LLC

Customer experience

Total Connect 2.0

All ratings291,097 ratings
Positive91.2%
Neutral3.1%
Negative5.6%
Written reviews1,034 reviews
Positive24.4%
Neutral8.0%
Negative67.6%

NorthStar Connect

All ratings10,202 ratings
Positive80.8%
Neutral5.0%
Negative14.2%
Written reviews108 reviews
Positive14.8%
Neutral5.6%
Negative79.6%

User reviews

Total Connect 2.0

From 291K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

NorthStar Connect

From 10K App Store ratings

What we love

  • 👍 Helpful app features
  • 🚀 Good app performance

Room to improve

  • 🐛 Frequent technical issues
  • 📞 Poor customer service
  • 🔒 Security concerns
  • 🔋 Battery drain problems

Bugs and requests

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

NorthStar Connect

Reported bugs

3 issues
  • Cameras going offline frequently
  • Unreliable motion detection
  • Alarm system malfunctions

Requested features

3 requests
  • Improved camera functionality
  • Better app stability and reliability
  • More responsive customer support

In-app purchases

None

Total Connect 2.0

No in-app purchases

None

NorthStar Connect

No in-app purchases

Questions

Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Is NorthStar Connect free?
NorthStar Connect is free to download, with no in-app purchases.
Which has better reviews, Total Connect 2.0 or NorthStar Connect?
Total Connect 2.0 is rated higher. Total Connect 2.0 averages 4.6 out of 5 from 291K ratings, while NorthStar Connect averages 4.3 from 10K ratings.
Do Total Connect 2.0 or NorthStar Connect have ads?
Neither Total Connect 2.0 nor NorthStar Connect shows ads.
Which is updated more often, Total Connect 2.0 or NorthStar Connect?
Total Connect 2.0 ships an update monthly, and NorthStar Connect every 5 weeks. Most recently, Total Connect 2.0 was updated on November 5, 2026 and NorthStar Connect on November 1, 2026.

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