Total Connect 2.0 vs NorthStar Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Total Connect 2.0
Remotely manage your home security system and smart devices. Arm/disarm alarms, view live video, control locks, lights, thermostats, and garage doors. Automate actions with custom routines for enhanced convenience and security.
- Arm/disarm security system
- View live and recorded video
- Control smart locks and lights
- Adjust thermostat temperature
- Open/close garage doors
- Create custom smart scenes
- Receive push notifications
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Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app
NorthStar Connect
Control your Honeywell security system, thermostats, lighting, and locks remotely. Receive alerts, view live video, and track assets in real-time, anytime, anywhere. Requires a compatible system and subscription.
- Arm/disarm security system
- Control lights and thermostats
- Lock/unlock doors
- View live video and doorbell events
- Receive event alerts
- Locate vehicles or assets
- Create smart scenes
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The NorthStar Connect® Remote Services app gives you complete control of your Honeywell security system, thermostats, lighting, locks and more, plus the ability to receive text messages and email alerts, view live video and see your video doorbell events, locate vehicles or assets*— in real-time where ever you are 24 hours a day. Requirement: Compatible Honeywell security systems with a subscription to NorthStar Connect Remote Services. Please contact your security professional for additional information. Feature Highlights: · Arm or disarm your security system · Turn lights on or off · Adjust thermostat temperature · Unlock or lock doors · Control an August Smart Lock · Create Smart Scenes with a Wizard guide for convenience · View your live video and video events · See your SkyBell video doorbell events · Receive email and text alerts about events in your home or business including alarms, extreme temperature changes, motion detected in restricted areas, movement of valuable items, and more · Language support for: English, Latin American Spanish, French Canadian, Brazilian Portuguese · Secure Login with your fingerprint · Locate vehicles or assets · Create users and manage their security system codes · Test Drive Demo
Screenshots
Verdict
The clearest difference is monetization model: Total Connect 2.0 at free against NorthStar Connect's subscription. Total Connect 2.0 also leads on rating (4.6 vs 4.3) and ratings volume (291K vs 10K). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Total Connect 2.0 holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 291K ratings behind it against 10K, so its average is the more settled of the two. Written reviews point the same way: 24% of Total Connect 2.0's written reviews are positive against 15% of NorthStar Connect's.
Total Connect 2.0 ships an update monthly, NorthStar Connect every 5 weeks. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.
| Parameter | Total Connect 2.0 | NorthStar Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (291K ratings) — better | 4.3 (10K ratings) |
| Positive reviews | 24.4% of reviews — better | 14.8% of reviews |
| Number of ratings | 291K — better | 10K |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, Apple TV, Apple Watch | iPhone, iPad, Apple TV, Apple Watch |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 219 MB | 225 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | Northstar Alarm Services, LLC |
Customer experience
Total Connect 2.0
NorthStar Connect
User reviews
Total Connect 2.0
From 291K App Store ratingsWhat we love
- 🚀 Fast and responsive app
- 🔒 Secure system with password protection
- 👍 User-friendly interface
- 💡 Useful automation features like scheduled arming/disarming
Room to improve
- 🐛 Inconsistent connectivity and frequent connection issues
- 🕰️ Slow response times when arming/disarming the system
- 🤷♀️ Confusing and inaccurate status displays
- 🔍 Limited camera functionality and poor video quality
- 💸 Expensive equipment and monthly fees
NorthStar Connect
From 10K App Store ratingsWhat we love
- 👍 Helpful app features
- 🚀 Good app performance
Room to improve
- 🐛 Frequent technical issues
- 📞 Poor customer service
- 🔒 Security concerns
- 🔋 Battery drain problems
Bugs and requests
Total Connect 2.0
Reported bugs
3 issues- App crashes and freezes frequently
- Sensor bypassing and user syncing issues
- Inaccurate alarm status and event logs
Requested features
4 requests- Ability to schedule automatic arming/disarming
- Improved camera features and video quality
- Better notification controls and customization
- Compatibility with more smart home devices
NorthStar Connect
Reported bugs
3 issues- Cameras going offline frequently
- Unreliable motion detection
- Alarm system malfunctions
Requested features
3 requests- Improved camera functionality
- Better app stability and reliability
- More responsive customer support
In-app purchases
Total Connect 2.0
No in-app purchases
NorthStar Connect
No in-app purchases
Questions
Is Total Connect 2.0 free?
Is NorthStar Connect free?
Which has better reviews, Total Connect 2.0 or NorthStar Connect?
Do Total Connect 2.0 or NorthStar Connect have ads?
Which is updated more often, Total Connect 2.0 or NorthStar Connect?
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