No Messaging
I can’t message anyone because there is a giant blue box telling me about a possible $75 fee I may incur. The blue box covers everything and won’t go away. This makes the app almost useless.
Why?
The app was fine. It was updated and not it’s terrible to navigate. I hate the new update!
New update
I’ve used the nourish app for about 8 months now and it always had some issues but was starting to get better, then the most recent update has been very difficult to navigate and the most frustrating thing is the inaccuracies in tracking. It does not track macros accurately on the first attempt and when trying to switch between different measurements it has very inaccurate calculations. I hope the bugs are fixed soon and the app becomes easier to use again.
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Latest SW update slows it down
I’ve been using this app since Jan 2026 and I’ve loved it. I’ve lost 30 lbs so far. Tracking food was easy, scheduling my nutritionist and communicating with him through the app is good. BUT, the latest SW update has slooowed down logging in food. It’s. It my internet connection since o have a strong connection at my home and nothing’s changed there. And I feel like I have to do an extra step to get my food logged in. Also, the placement of some of the entries are too far to the edge and hard to click on (in the mobile version).
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Not user friendly
Good information given after logging food, but the app isn’t user friendly when logging a meal. Not easy to navigate either
Not Functional At All
I have attempted to log weight, meals, etc. and none of it works. I don’t even have a home button. Even if you can meet with a dietician what is the point if you can’t use anything on the app? Not to mention my experience with my dietician was not great. 15-20 minutes late with no explanation, no set goals, eating on the call. Not impressed.
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Good app but latest update is awful
You can’t edit entries if you need to change something, you have to delete and reenter everything. Too heavily relies on AI. It does now include added sugar which is nice. Would really prefer to not to use this app but my nutritionist is awesome and the only truly good thing about this app.
Bring the old version back
The recent update is just frustrating and annoying. I do not want to have a conversation with AI whenever i log my food. I just need an app that connects me to my nutritionist, log my food, calculates calories and nutrients. Tried the new version twice and it’s just a waste of my time. Will not be using anymore.
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Dishonest Advertising
I scheduled a basic lab panel through Nourish for today, and when I showed up the Quest Diagnostics employee could not find my order. It turns out Nourish had listed my nickname on the lab order and not my legal first name (which they have on file with my insurance). I cancelled the lab, edited my information in the app, and tried to re-schedule the lab.
When I tried rescheduling, the app would no longer let me edit the appointment and said that the test would now cost me $19. The AI support bot on the phone told me about some update to charges in July (which I can find no information about), and when I was finally forwarded to a human representative he said something about an update that happened when I was in the middle of scheduling. It was sketchy and vague.
The app and website advertise a free basic panel for patients once every three months. Today proved that they do not honor this advertised service. I have contacted customer service again via email and got an AI-generated response that they were escalating the issue to a team member. I will update my review if any improvement is made.
My nutritionist, Laura, is the only redeeming quality that this company has. She’s amazing.
When I tried rescheduling, the app would no longer let me edit the appointment and said that the test would now cost me $19. The AI support bot on the phone told me about some update to charges in July (which I can find no information about), and when I was finally forwarded to a human representative he said something about an update that happened when I was in the middle of scheduling. It was sketchy and vague.
The app and website advertise a free basic panel for patients once every three months. Today proved that they do not honor this advertised service. I have contacted customer service again via email and got an AI-generated response that they were escalating the issue to a team member. I will update my review if any improvement is made.
My nutritionist, Laura, is the only redeeming quality that this company has. She’s amazing.
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Meal logging is a mess
The app has no easy way to return to yesterdays meals even when it says you are logging for yesterday, it logs it on today’s date. Annoying.
App change sucks
This used to be a really easy app to use. They have made recent updates that make it incredibly frustrating on their main page. It tries to do too much and you accidentally click buttons. It’s definitely not user-friendly. If you can find a different app, I would suggest you go that route.
Scrolling feed is too confusing
The new layout of the app is very confusing. I can never tell where one day ends and the next one begins. If I need to scroll back a few days, I have to scroll and scroll instead of being able to go up to the top and switch days like it used to do. The need to double click an entry because it acts like it is a “post” on the app is very annoying. The number of times I thought I had posted a meal only to realize I had forgotten to click the second time…. I will say the food search has improved. I don’t particularly like the AI picture system.
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New Update makes it tough
I first got this app and loved that I was able to edit and add whenever I wanted. This new update has made uploading this one very long AI text conversation which is not very friendly to enter updates. It’s almost impossible now to find the message center to chat with your dietician. It also got rid of every piece of color it had to differentiate between protein and fiber intake. The interface was much better before. I love improving things but this makes it almost unbearable to use right now
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UI isn’t good and hard to add stuff without it making mistakes.
There are better apps out there
STOP CHANGING IT
They change this app every week or two, and each update makes the app less and less user friendly. I am honestly considering deleting and quitting Nourish out of sheer frustration that every time I get used to one app change, they do another, and somehow all of the changes make it more difficult to (1) log food and (2) message your nutritionist, which are kind of the two most important things. If you want to improve functionality, great, but please, for the love of God, STOP CHANGING THE INTERFACE!
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Change app back to normal
I don’t like new app
New AI update is awful
The app was so easy to use before this update. It’s so hard to log meals now if you scan a label, the nutrition facts are almost never accurate before the update they almost always were. The dietitian support is still great, but the app itself needs a lot of improvements after the last update.
App is getting worse every update
Aside from bug fixes that did help, all other major changes are steps in the wrong direction. It feels like the design team is experimenting with very different UI options. The app right now has a 100% different interface to log meals than it had a year ago and it is super confusing and difficult to use. Can’t answer a simple question such as what is my daily nutrition trend over past X days. Who mocks with something that used to work and makes it consistently worse with each update? I am thinking of quitting the whole service because how useless the app is and I do like my personal nutritionist a lot, but this is not working at all!
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Great until recent updates
Nourish has always utilized AI in its app, but the recent updates are pushing your interaction with that part of the app. The updates are not intuitive and make logging clunky. I had months-long streaks prior to these updates, and now I dread logging. The AI also (poorly) summarized a note I’d made in a way that my dietitian could only read the summary and not what I’d actually written. I loved this app before, and now I’m finding myself contemplating discontinuing use. I do love my dietitian though, so it’s a hard choice.
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I hate the new interface
I love my dietitian, but I hate all the AI and the interface catered to the chat bot model. It’s too chaotic and it’s turning me off, honestly. I might have to leave this platform altogether. I already don’t care for logging meals, but this new interface has made me dislike it even more.
