Crashes
Poorly designed - always crashes with error messages. Created by someone trying coding for the first time.
Money taken and no order received
The delivery driver obviously delivered at the wrong house and from that point no one at NOWNow knew what to do. But you can be sure they took my money without hesitation. 5 customer service agents later and none could help. Typical service standard. The one agent who called accused me of not knowing where I live and that my order is at my door. To say I’m disappointed is an understatement. Please pay cash only and don’t let the driver just leave your item at the door because you will never see it.
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Response from developer
Hi, would you please be kind enough to share your order number or more information through our customer service channel so we can investigate further: email: care@noonnownow.com and We'll get in touch with you to solve any issue you're facing. We are always here to help. Shukran!
Unable to add my address
I used this app in the past with no issues. I moved house and now unable to add a new address. I deleted the app multiple times to start fresh, but no luck. The app is unable to pick my location. I checked my settings and everything is allowed. What a shame
Can be much better
Just don’t depend on the time given, if it says 60 minutes expect the delivery at 120 minutes.
Also don’t depend on the chat support, he will only repeat what is already written in the app.
Also don’t depend on the chat support, he will only repeat what is already written in the app.
Response from developer
Hi Hessa, would you please be kind enough to share your order number or more information through our customer service channel so we can investigate further: email: care@noonnownow.com and We'll get in touch with you to solve any issue you're facing. We are always here to help. Shukran!
Completely inaccurate
Stock on the app is completely inaccurate. Cancelling my subscription for sure. Pointless using it, if only have the items get delivered and they offer you no replacements.
And some replacements are just a money earner for them. No whole cooked chicken available, but 2 half cooked chickens (same flavour) you can have as a replacement.
And some replacements are just a money earner for them. No whole cooked chicken available, but 2 half cooked chickens (same flavour) you can have as a replacement.
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