Failure in Rawdah booking
The app way of booking Rawdah appointments is a failure. It changes a spiritual journey into a race and waste of time/effort
Rowda women does not work
Booking rowda for women does not work no matter how many times you try.
Jazakomullah Khair! However, Aathan Call Doesn’t Go Off At Prayer Times.
Assalamu Alikum
I really appreciate the high quality work put into the making of this app. Jazakomullah Khair. However, I can’t get the app to give Athan whenever it’s time for prayers. I have tried and switched some settings on the app and on my phone, but no luck.
Can you please advise or fix?
I really appreciate the high quality work put into the making of this app. Jazakomullah Khair. However, I can’t get the app to give Athan whenever it’s time for prayers. I have tried and switched some settings on the app and on my phone, but no luck.
Can you please advise or fix?
Mr. Mbaye NIASSE.
Assalamou alaykoum. This is one of the best App I ever had to use for my Muslim religion. Install it and you will see
Rigged system
I helped an elderly brother around 70 years old struggling with this app. I myself could not find any slots. People are finding slots through middle men and third parties. This process feels rigged and not fair at all.
Hi
The recent update was much better , why they take off duaaa from the app
Hope they will
Get it back overall amazing app
Hope they will
Get it back overall amazing app
Inaccurate prayer times
The prayer times are wrong, I have verified from various masajids in my area and prayer times on this app is wrong (dhuhr begins 30 mins before the time in local masjids in my area) (maghrib has same issue sometimes app shows maghrib as 7 minutes early of the actual time sometimes 3-4 minutes late I followed it for iftar not sure how many people trust this app as it comes as official source from Saudi. Please fix the app you are making people do sahr and iftar at wrong time pray at wrong time. Also the quran reading app doesn't have bookmark option if i somehow open some other surah I cannot go back to where I was, this way quran will never be completed. Please either mention this app is in beta or fix it. Also I went to Umrah recently and to my surprise even Qibla direction was wrong, there was rain in Makkah and I opened the app right in front of Kaba and the app fetched correct location as makkah and it literally pointed qibla 30-40 degree sideways of Kaba although after 30-40 mins the direction was correct but just guess how many people you guys confuse. Please don't play with religion either say this is beta or make it gold standard. I used this for majority of my travel time now I have doubt if I prayed my prayers before time due to glitch in app or did Iftar early or late not sure.
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A complete failure for Rawdah booking!
This app has completely failed at the one thing it is supposed to do.
My entire family tried repeatedly to book a Rawdah permit before arriving in Madinah and throughout our stay. We refreshed the app countless times, installed the latest update, and still couldn’t secure a single booking.
We even went to the official Nusuk help desk, where we were told to wait for the new app update and try again. We did exactly that, and nothing changed.
This app hasn’t made access to Rawdah easier, it has just created another barrier for pilgrims. People travel thousands of miles and spend a great deal of money, only to be left endlessly refreshing an app with no transparency or realistic chance of getting a permit.
We were in Madinah this week, so don’t assume the TikTok videos claiming it’s easy to book Rawdah reflect everyone’s experience. They certainly didn’t reflect ours.
Pilgrims deserve a booking system that actually works.
My entire family tried repeatedly to book a Rawdah permit before arriving in Madinah and throughout our stay. We refreshed the app countless times, installed the latest update, and still couldn’t secure a single booking.
We even went to the official Nusuk help desk, where we were told to wait for the new app update and try again. We did exactly that, and nothing changed.
This app hasn’t made access to Rawdah easier, it has just created another barrier for pilgrims. People travel thousands of miles and spend a great deal of money, only to be left endlessly refreshing an app with no transparency or realistic chance of getting a permit.
We were in Madinah this week, so don’t assume the TikTok videos claiming it’s easy to book Rawdah reflect everyone’s experience. They certainly didn’t reflect ours.
Pilgrims deserve a booking system that actually works.
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Rawdah visit
Very disappointing experience with the Nusuk app, especially when trying to book a visit to Rawdah.
I have tried many times to make a reservation, and even when the app shows that my booking is confirmed, there is no barcode/QR code provided. This makes it extremely difficult and stressful to actually enter Rawdah.
I have followed the booking process repeatedly, but the app does not provide a reliable confirmation that can be used at the entrance. For something as important and time-sensitive as visiting Rawdah, the system should be much clearer and more reliable.
I have tried many times to make a reservation, and even when the app shows that my booking is confirmed, there is no barcode/QR code provided. This makes it extremely difficult and stressful to actually enter Rawdah.
I have followed the booking process repeatedly, but the app does not provide a reliable confirmation that can be used at the entrance. For something as important and time-sensitive as visiting Rawdah, the system should be much clearer and more reliable.
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Corrupt
1 star only for the Namaz reminder with a Hadith. This app is not designed for this purpose but it’s only and only capable for reminding salah timings. All the slots for Rawadah are being taken out and *sold* separately on the streets by agents. No need for this app that’s why I’m deleting it.
It has to work worldwide!
It's an excellent application. I intend to go back to Makka and Medina using this app. But I ask the developers of this application to expand their services using the local time to be used, no matter where the Muslim and that it is not aggregated only in Saudi Arabia. Let them work harder to develop this service for Muslims around the world, Wherever I go that it is an application in which it has notifications, widgets with the schedules of each region, and in each continent.
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Rawdah booking not working
This app is crucial for you to book Rawdah and without it, it can’t be done. For a number of months, booking Rawdah has been impossible for many users. It says that it’s coming soon or under maintenance. I’ve checked this on multiple account on multiple devices.
Other issues with the app is logging in. The app has cool features like qibla and Salah time. But its main function is not working and leaves us wishing it was never in place. The team are unresponsive on the help service. The care desk send you away.
I’ve staved off leaving a review for a few months but it seems that nothing else works.
Other issues with the app is logging in. The app has cool features like qibla and Salah time. But its main function is not working and leaves us wishing it was never in place. The team are unresponsive on the help service. The care desk send you away.
I’ve staved off leaving a review for a few months but it seems that nothing else works.
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Bad experience
All the night Iam trying my best to got chance & make appointment but more than 10 time I got nothing
Sometime error some time retry then I lost my chance more than 5 hours to got chance but no thing happened
I feel so sad & deeply regret bez of this is app
Actually I do every thing to got this chance & visit phrophet Mohamed peace upon him but I only got sad & regret.
I promise I will told Allah every thing
Sometime error some time retry then I lost my chance more than 5 hours to got chance but no thing happened
I feel so sad & deeply regret bez of this is app
Actually I do every thing to got this chance & visit phrophet Mohamed peace upon him but I only got sad & regret.
I promise I will told Allah every thing
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اخس ابلكيشن مامنه فايده
اخس ابلكيشن
Nusuk app
Tried Rawdah visit time slot, it selected the slot many times that I attempted but message shows something went wrong try again before Ishan till midnight it says same and also from Tahajood, Fajar and till the time ends at 10:20am
Rawdah appointments
Trying to book a Rawdah appointment through the app is a failure and an absolute joke
Annoying
Can’t book rawdah visit
The app is useless it keeps on showing error . Your request is already in progress. So annoying and frustrating. What’s the point of this app if it doesn’t work
The app is useless it keeps on showing error . Your request is already in progress. So annoying and frustrating. What’s the point of this app if it doesn’t work
The app is not equitable - does not support women booking for Rawdah
This updated version of the app does not work for booking Rawdah for women . It does not make sense that even after constantly looking for a month, I am unable to find available time slots. It is especially disappointing when coming from North America all the way for Umrah and not able to access and pray in Riyad-AlJannah. I even tried booking this time instant slots that appear every 20 minutes. On different multiple occasions, I clicked on the slots that appeared , however, it does not proceed to the final booking confirmation. The classic error message shows up “sorry, something went wrong”! I know what went wrong; the development of the app went wrong in regard to booking Rawdah for women.
Really disappointing!
Really disappointing!
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Rawdah
Absolutely terrible experience with the Nusuk app. Rawdah booking does not work properly for women. I tried for 5 days straight with absolutely no luck, and there is barely any proper help available.
I even tried communicating through Google Translate and was basically told, “If you don’t speak Arabic, goodbye.” The people I asked at Masjid an-Nabawi were extremely disrespectful and dismissive. Even when trying to speak Arabic, they still told me to figure it out myself.
For a place welcoming Muslims from all over the world, this treatment is completely unacceptable. Nusuk needs to fix the booking system and seriously improve how visitors are treated.
I even tried communicating through Google Translate and was basically told, “If you don’t speak Arabic, goodbye.” The people I asked at Masjid an-Nabawi were extremely disrespectful and dismissive. Even when trying to speak Arabic, they still told me to figure it out myself.
For a place welcoming Muslims from all over the world, this treatment is completely unacceptable. Nusuk needs to fix the booking system and seriously improve how visitors are treated.
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Booking
For rawadh should let people queue for it rather than booking online. Would let more people have the opportunity of visiting. Apart from that everything else if fine.
