Very helpful
The new updates are great. It can track your tawaf and saee and guide you with duas. One thing to improve would be to have a separate counter for tawaf without the saee if you dont want to do umrah.
App still has some major bugs to fix.
AsSalaamalaikum: let me start by saying that I am immensely impressed by what this app has managed to achieve so far. It has some bugs which I’m sure they will fix. Here are some that I noticed.
At Medina:
We are here at gate 301 and for the entire day we have not been able to make a booking for my wife and daughter for Rawdah. For myself and my son I’ve booked a slot for tomorrow morning. For my wife and daughter it’s gives the same “No group bookings allowed” error every time. The nusuk support counter is as useful as a rock is to a drowning man. And meanwhile there are people here openly saying that for 50rial per person they will get my entire family in. So this has turned into a booming business. At one side groups of 20 and 30 are magically getting access to Rawdah and honest people with family are getting made to stand at the gates all day. Someone seems to have No Respect for the time, money, and effort we pilgrims put in to get here.
Suggestion to developers: you need to give families a slot option to advance reserve or have their names added to multiple waiting list at different time slots. This way they are assured a slot somehow and don’t have to waste time with their eyes glued to the phone for every opening time slots every 20 minutes. Also there should be some form of priority preference who have not done it even once compared to people who are doing it multiple time in 24hrs. A lady standing next to us was going to do her Rawdah for the 4th time today.
At Mecca:
Then at Mecca we made also made hotel reservations through the Nusuk app to stay at Zamzam Pullman. In one sentence it’s 5star pricing at 1star service.
The Nusuk app categorized a child as someone of ages 0-17 but pullmans app that “somehow” got the data directed via “Expedia” to read the child’s age as “zero”. So now we have 2 connecting rooms as requested but only 4 beds instead of 5. Pullman wanted another 200 rail per day to organise the 3rd bed or the kids live in a different room 10 floors apart. We opted to let one family member sleep on floor on extra blankets. Pullman did not even organise a mattress for us. When I requested a mattress for the thirds child, their response was a flat “we don’t have extra mattress”. That’s how cheap Pullman is.
Also, we had to request extra body towels and face towel every day. We got no support or cooperation from Pullman. It was a take what you have or leave attitude.
At Medina:
We are here at gate 301 and for the entire day we have not been able to make a booking for my wife and daughter for Rawdah. For myself and my son I’ve booked a slot for tomorrow morning. For my wife and daughter it’s gives the same “No group bookings allowed” error every time. The nusuk support counter is as useful as a rock is to a drowning man. And meanwhile there are people here openly saying that for 50rial per person they will get my entire family in. So this has turned into a booming business. At one side groups of 20 and 30 are magically getting access to Rawdah and honest people with family are getting made to stand at the gates all day. Someone seems to have No Respect for the time, money, and effort we pilgrims put in to get here.
Suggestion to developers: you need to give families a slot option to advance reserve or have their names added to multiple waiting list at different time slots. This way they are assured a slot somehow and don’t have to waste time with their eyes glued to the phone for every opening time slots every 20 minutes. Also there should be some form of priority preference who have not done it even once compared to people who are doing it multiple time in 24hrs. A lady standing next to us was going to do her Rawdah for the 4th time today.
At Mecca:
Then at Mecca we made also made hotel reservations through the Nusuk app to stay at Zamzam Pullman. In one sentence it’s 5star pricing at 1star service.
The Nusuk app categorized a child as someone of ages 0-17 but pullmans app that “somehow” got the data directed via “Expedia” to read the child’s age as “zero”. So now we have 2 connecting rooms as requested but only 4 beds instead of 5. Pullman wanted another 200 rail per day to organise the 3rd bed or the kids live in a different room 10 floors apart. We opted to let one family member sleep on floor on extra blankets. Pullman did not even organise a mattress for us. When I requested a mattress for the thirds child, their response was a flat “we don’t have extra mattress”. That’s how cheap Pullman is.
Also, we had to request extra body towels and face towel every day. We got no support or cooperation from Pullman. It was a take what you have or leave attitude.
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The compass
I was right next to allah and his home and when i open this app and the compass. It showed the other way
لا تحجز فنادق وطيران عن طريقه
استخدمه للأغراض الدينيه فقط بدون حجز فنادق وطيران عن طريقهم
Salah times for The Haramain
Assalamualaikum can the developer of the app please have a feature to be able to us e GPS Data displaying the real time information regarding the Salaah times to be able to select the location because it currently does not have that option besides the location the person is near major city .For example to have the Salah times for Masjid Al Haram and Masjid Al Nabawi is only available on the digital screens in the Haramain therefore having to Google the salah times or rewind the livestream on YouTube on the Saudi Quran channel.
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Beautiful
This app seamlessly made everything easier. Love it!
Failure in Rawdah booking
The app way of booking Rawdah appointments is a failure. It changes a spiritual journey into a race and waste of time/effort
Rowda women does not work
Booking rowda for women does not work no matter how many times you try.
Jazakomullah Khair! However, Aathan Call Doesn’t Go Off At Prayer Times.
Assalamu Alikum
I really appreciate the high quality work put into the making of this app. Jazakomullah Khair. However, I can’t get the app to give Athan whenever it’s time for prayers. I have tried and switched some settings on the app and on my phone, but no luck.
Can you please advise or fix?
I really appreciate the high quality work put into the making of this app. Jazakomullah Khair. However, I can’t get the app to give Athan whenever it’s time for prayers. I have tried and switched some settings on the app and on my phone, but no luck.
Can you please advise or fix?
Mr. Mbaye NIASSE.
Assalamou alaykoum. This is one of the best App I ever had to use for my Muslim religion. Install it and you will see
Rigged system
I helped an elderly brother around 70 years old struggling with this app. I myself could not find any slots. People are finding slots through middle men and third parties. This process feels rigged and not fair at all.
Hi
The recent update was much better , why they take off duaaa from the app
Hope they will
Get it back overall amazing app
Hope they will
Get it back overall amazing app
Inaccurate prayer times
The prayer times are wrong, I have verified from various masajids in my area and prayer times on this app is wrong (dhuhr begins 30 mins before the time in local masjids in my area) (maghrib has same issue sometimes app shows maghrib as 7 minutes early of the actual time sometimes 3-4 minutes late I followed it for iftar not sure how many people trust this app as it comes as official source from Saudi. Please fix the app you are making people do sahr and iftar at wrong time pray at wrong time. Also the quran reading app doesn't have bookmark option if i somehow open some other surah I cannot go back to where I was, this way quran will never be completed. Please either mention this app is in beta or fix it. Also I went to Umrah recently and to my surprise even Qibla direction was wrong, there was rain in Makkah and I opened the app right in front of Kaba and the app fetched correct location as makkah and it literally pointed qibla 30-40 degree sideways of Kaba although after 30-40 mins the direction was correct but just guess how many people you guys confuse. Please don't play with religion either say this is beta or make it gold standard. I used this for majority of my travel time now I have doubt if I prayed my prayers before time due to glitch in app or did Iftar early or late not sure.
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A complete failure for Rawdah booking!
This app has completely failed at the one thing it is supposed to do.
My entire family tried repeatedly to book a Rawdah permit before arriving in Madinah and throughout our stay. We refreshed the app countless times, installed the latest update, and still couldn’t secure a single booking.
We even went to the official Nusuk help desk, where we were told to wait for the new app update and try again. We did exactly that, and nothing changed.
This app hasn’t made access to Rawdah easier, it has just created another barrier for pilgrims. People travel thousands of miles and spend a great deal of money, only to be left endlessly refreshing an app with no transparency or realistic chance of getting a permit.
We were in Madinah this week, so don’t assume the TikTok videos claiming it’s easy to book Rawdah reflect everyone’s experience. They certainly didn’t reflect ours.
Pilgrims deserve a booking system that actually works.
My entire family tried repeatedly to book a Rawdah permit before arriving in Madinah and throughout our stay. We refreshed the app countless times, installed the latest update, and still couldn’t secure a single booking.
We even went to the official Nusuk help desk, where we were told to wait for the new app update and try again. We did exactly that, and nothing changed.
This app hasn’t made access to Rawdah easier, it has just created another barrier for pilgrims. People travel thousands of miles and spend a great deal of money, only to be left endlessly refreshing an app with no transparency or realistic chance of getting a permit.
We were in Madinah this week, so don’t assume the TikTok videos claiming it’s easy to book Rawdah reflect everyone’s experience. They certainly didn’t reflect ours.
Pilgrims deserve a booking system that actually works.
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Rawdah visit
Very disappointing experience with the Nusuk app, especially when trying to book a visit to Rawdah.
I have tried many times to make a reservation, and even when the app shows that my booking is confirmed, there is no barcode/QR code provided. This makes it extremely difficult and stressful to actually enter Rawdah.
I have followed the booking process repeatedly, but the app does not provide a reliable confirmation that can be used at the entrance. For something as important and time-sensitive as visiting Rawdah, the system should be much clearer and more reliable.
I have tried many times to make a reservation, and even when the app shows that my booking is confirmed, there is no barcode/QR code provided. This makes it extremely difficult and stressful to actually enter Rawdah.
I have followed the booking process repeatedly, but the app does not provide a reliable confirmation that can be used at the entrance. For something as important and time-sensitive as visiting Rawdah, the system should be much clearer and more reliable.
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Corrupt
1 star only for the Namaz reminder with a Hadith. This app is not designed for this purpose but it’s only and only capable for reminding salah timings. All the slots for Rawadah are being taken out and *sold* separately on the streets by agents. No need for this app that’s why I’m deleting it.
It has to work worldwide!
It's an excellent application. I intend to go back to Makka and Medina using this app. But I ask the developers of this application to expand their services using the local time to be used, no matter where the Muslim and that it is not aggregated only in Saudi Arabia. Let them work harder to develop this service for Muslims around the world, Wherever I go that it is an application in which it has notifications, widgets with the schedules of each region, and in each continent.
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Rawdah booking not working
This app is crucial for you to book Rawdah and without it, it can’t be done. For a number of months, booking Rawdah has been impossible for many users. It says that it’s coming soon or under maintenance. I’ve checked this on multiple account on multiple devices.
Other issues with the app is logging in. The app has cool features like qibla and Salah time. But its main function is not working and leaves us wishing it was never in place. The team are unresponsive on the help service. The care desk send you away.
I’ve staved off leaving a review for a few months but it seems that nothing else works.
Other issues with the app is logging in. The app has cool features like qibla and Salah time. But its main function is not working and leaves us wishing it was never in place. The team are unresponsive on the help service. The care desk send you away.
I’ve staved off leaving a review for a few months but it seems that nothing else works.
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Bad experience
All the night Iam trying my best to got chance & make appointment but more than 10 time I got nothing
Sometime error some time retry then I lost my chance more than 5 hours to got chance but no thing happened
I feel so sad & deeply regret bez of this is app
Actually I do every thing to got this chance & visit phrophet Mohamed peace upon him but I only got sad & regret.
I promise I will told Allah every thing
Sometime error some time retry then I lost my chance more than 5 hours to got chance but no thing happened
I feel so sad & deeply regret bez of this is app
Actually I do every thing to got this chance & visit phrophet Mohamed peace upon him but I only got sad & regret.
I promise I will told Allah every thing
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اخس ابلكيشن مامنه فايده
اخس ابلكيشن
