Doesn't work for Rawdah
Very frustrating app. I spent three days in Madinah trying to book a Rawdah appointment, but the app did not work. It constantly showed errors or no available appointments. The booking system needs major improvement.
Perfect
Perfect
Rubbish App
Doesn’t work for women’s Rawdah slots - tried everyday for a week. Utterly disgraceful when people pay thousands of pounds to visit the holy sites.
Unnecessarily Complicated
The app has made it almost impossible to get a Rawdah appointment. Piligrams shouldn’t have to rely on technology to be able to make an appointment to pray 2 rakats. This system is very inefficient and has made it very hard for pilgrims along with the Nusuk Care desk inside the masjid offering little to no help with the process.
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Impossible to book rawdah slots
Poor management of rawdah slots. Have been trying for 3 weeks to book rawdah slots. Even when I asked for help - no response. People are paying thise who work with Nusuk (undocumented) for rawdah slots. This is unfair and must be illegal
Disappointed
The app never ever works for me I try to book a appointment it never lets me. I sit on my phone 2 hours before every appointment because earlier then that the app says new seats will be available soon . 2 hours before I’m on the app pressing the appointment it keeps saying too soon then the next minute it says the appointment is gone I can’t book it . This is the second trip the app is annoying me like this. I asked the people at the desk of nusk they js gave me a number to call. I called the number n no one picked up the ai said someone will call me back later I never received a call. The customer service is very very poor and the app is poor quality it don’t work properly it always dose this for the ladies my dad was
Able to book one it’s js the ladies in my family n ment other ladies I know. I’m very disappointed
Able to book one it’s js the ladies in my family n ment other ladies I know. I’m very disappointed
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Rawdah visit for ladies broken
One major major flaw is this app is you can NEVER book rawdah visit for ladies “ever” other then that it’s good app. Once it’s fixed I would happy to give 5 star else zero. My mum came to visit rawdah 70year old lady couldn’t get appointment due to broken app AND staff on ground OR call center are useless
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تطبيق سئ
عملية الحجز للروضة جدا سيئه وغير عملية
The best way app
It is the best app out there for everything especially Prayer. Can you fix the prayer times shown in the widget. Thank you
Dumbest app I have ever seen
This app is not helpful in anyway nor the people sitting in the customer service. They should give rawdah permit with every visa. This app is a stupid dumass idea
التطبيق جيد ولكن العاملون في الحرم
العاملون في التفويج يفتقرون إلى حسن المعاملة والأخلاق
Mr
Excellent app with regular updates and lot of features. One thing which needs attention is to facilitate pilgrims with best lowest rates for all types of booking like hotels, car rentals, ziarat etc
So many glitches
My first time coming to Mariah in 8 years, when I tried to get an appointment to rawdah it told me that I had already booked my visit 11 months ago, and because of this all the appointments were gone
I had to resort to the flash lane, which then it told me that I cannot book for me and my daughter and that it was only for one person. And the employees that work at the booth and check points are rude and unwilling to help.
I had to resort to the flash lane, which then it told me that I cannot book for me and my daughter and that it was only for one person. And the employees that work at the booth and check points are rude and unwilling to help.
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No flexibility
We were granted an on arrival evisa and the immigration officer just stamped our passport without writing our visa number. This app doesn’t allow us to do anything without the so called visa number. Useless for us. We contacted service center also but they did not help.
مواعيد الروضة
لا يمكن حجز موعد للروضة
Very difficult to book
Most time consuming
لم يصلني رمز التحقق على الرغم من المحاولة لعدة مرات
لم يصلني رمز التحقق على الرغم من المحاولة لعدة مرات
نسك
نريد التسهيل للتسجيل
Not user friendly
For the last few years I’ve not been able to attend Riya zul jannah because of this app n restrictions. When ever I try to register it say you already are registered and should retrieve my account, yet it does guide or give an option on how do. This July I tried to talk to help desk in premises of masjide nabawi, only to find that staff only spoke Arabic. How can they still not know that a large majority of the world and Zairean are non Arabs and don’t speak their language.
Their attitude again was “couldn’t care less “. Not the lest helpful.
As a result, for the last couple of years or more, I visit Madina but can not visit Riya-zul- Jannah.
This app as usual is slow archaic and not user friendly.
So many frustrated people reflect this in their comments on its site. May be one day we will ask for our right of the visit, here or in hereafter inshallah…
Their attitude again was “couldn’t care less “. Not the lest helpful.
As a result, for the last couple of years or more, I visit Madina but can not visit Riya-zul- Jannah.
This app as usual is slow archaic and not user friendly.
So many frustrated people reflect this in their comments on its site. May be one day we will ask for our right of the visit, here or in hereafter inshallah…
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♥️
افضل تطبيق ♥️
