Rubbish App
Doesn’t work for women’s Rawdah slots - tried everyday for a week. Utterly disgraceful when people pay thousands of pounds to visit the holy sites.
Unnecessarily Complicated
The app has made it almost impossible to get a Rawdah appointment. Piligrams shouldn’t have to rely on technology to be able to make an appointment to pray 2 rakats. This system is very inefficient and has made it very hard for pilgrims along with the Nusuk Care desk inside the masjid offering little to no help with the process.
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Impossible to book rawdah slots
Poor management of rawdah slots. Have been trying for 3 weeks to book rawdah slots. Even when I asked for help - no response. People are paying thise who work with Nusuk (undocumented) for rawdah slots. This is unfair and must be illegal
Disappointed
The app never ever works for me I try to book a appointment it never lets me. I sit on my phone 2 hours before every appointment because earlier then that the app says new seats will be available soon . 2 hours before I’m on the app pressing the appointment it keeps saying too soon then the next minute it says the appointment is gone I can’t book it . This is the second trip the app is annoying me like this. I asked the people at the desk of nusk they js gave me a number to call. I called the number n no one picked up the ai said someone will call me back later I never received a call. The customer service is very very poor and the app is poor quality it don’t work properly it always dose this for the ladies my dad was
Able to book one it’s js the ladies in my family n ment other ladies I know. I’m very disappointed
Able to book one it’s js the ladies in my family n ment other ladies I know. I’m very disappointed
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Rawdah visit for ladies broken
One major major flaw is this app is you can NEVER book rawdah visit for ladies “ever” other then that it’s good app. Once it’s fixed I would happy to give 5 star else zero. My mum came to visit rawdah 70year old lady couldn’t get appointment due to broken app AND staff on ground OR call center are useless
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