Very helpful
The new updates are great. It can track your tawaf and saee and guide you with duas. One thing to improve would be to have a separate counter for tawaf without the saee if you dont want to do umrah.
Ggsimdxm
App still has some major bugs to fix.
AsSalaamalaikum: let me start by saying that I am immensely impressed by what this app has managed to achieve so far. It has some bugs which I’m sure they will fix. Here are some that I noticed.
At Medina:
We are here at gate 301 and for the entire day we have not been able to make a booking for my wife and daughter for Rawdah. For myself and my son I’ve booked a slot for tomorrow morning. For my wife and daughter it’s gives the same “No group bookings allowed” error every time. The nusuk support counter is as useful as a rock is to a drowning man. And meanwhile there are people here openly saying that for 50rial per person they will get my entire family in. So this has turned into a booming business. At one side groups of 20 and 30 are magically getting access to Rawdah and honest people with family are getting made to stand at the gates all day. Someone seems to have No Respect for the time, money, and effort we pilgrims put in to get here.
Suggestion to developers: you need to give families a slot option to advance reserve or have their names added to multiple waiting list at different time slots. This way they are assured a slot somehow and don’t have to waste time with their eyes glued to the phone for every opening time slots every 20 minutes. Also there should be some form of priority preference who have not done it even once compared to people who are doing it multiple time in 24hrs. A lady standing next to us was going to do her Rawdah for the 4th time today.
At Mecca:
Then at Mecca we made also made hotel reservations through the Nusuk app to stay at Zamzam Pullman. In one sentence it’s 5star pricing at 1star service.
The Nusuk app categorized a child as someone of ages 0-17 but pullmans app that “somehow” got the data directed via “Expedia” to read the child’s age as “zero”. So now we have 2 connecting rooms as requested but only 4 beds instead of 5. Pullman wanted another 200 rail per day to organise the 3rd bed or the kids live in a different room 10 floors apart. We opted to let one family member sleep on floor on extra blankets. Pullman did not even organise a mattress for us. When I requested a mattress for the thirds child, their response was a flat “we don’t have extra mattress”. That’s how cheap Pullman is.
Also, we had to request extra body towels and face towel every day. We got no support or cooperation from Pullman. It was a take what you have or leave attitude.
At Medina:
We are here at gate 301 and for the entire day we have not been able to make a booking for my wife and daughter for Rawdah. For myself and my son I’ve booked a slot for tomorrow morning. For my wife and daughter it’s gives the same “No group bookings allowed” error every time. The nusuk support counter is as useful as a rock is to a drowning man. And meanwhile there are people here openly saying that for 50rial per person they will get my entire family in. So this has turned into a booming business. At one side groups of 20 and 30 are magically getting access to Rawdah and honest people with family are getting made to stand at the gates all day. Someone seems to have No Respect for the time, money, and effort we pilgrims put in to get here.
Suggestion to developers: you need to give families a slot option to advance reserve or have their names added to multiple waiting list at different time slots. This way they are assured a slot somehow and don’t have to waste time with their eyes glued to the phone for every opening time slots every 20 minutes. Also there should be some form of priority preference who have not done it even once compared to people who are doing it multiple time in 24hrs. A lady standing next to us was going to do her Rawdah for the 4th time today.
At Mecca:
Then at Mecca we made also made hotel reservations through the Nusuk app to stay at Zamzam Pullman. In one sentence it’s 5star pricing at 1star service.
The Nusuk app categorized a child as someone of ages 0-17 but pullmans app that “somehow” got the data directed via “Expedia” to read the child’s age as “zero”. So now we have 2 connecting rooms as requested but only 4 beds instead of 5. Pullman wanted another 200 rail per day to organise the 3rd bed or the kids live in a different room 10 floors apart. We opted to let one family member sleep on floor on extra blankets. Pullman did not even organise a mattress for us. When I requested a mattress for the thirds child, their response was a flat “we don’t have extra mattress”. That’s how cheap Pullman is.
Also, we had to request extra body towels and face towel every day. We got no support or cooperation from Pullman. It was a take what you have or leave attitude.
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MMrFeroz
The compass
I was right next to allah and his home and when i open this app and the compass. It showed the other way
Ppalhnjnjlkshurag
لا تحجز فنادق وطيران عن طريقه
استخدمه للأغراض الدينيه فقط بدون حجز فنادق وطيران عن طريقهم
عاعبدالرحمن ابراهيم٢٢
Salah times for The Haramain
Assalamualaikum can the developer of the app please have a feature to be able to us e GPS Data displaying the real time information regarding the Salaah times to be able to select the location because it currently does not have that option besides the location the person is near major city .For example to have the Salah times for Masjid Al Haram and Masjid Al Nabawi is only available on the digital screens in the Haramain therefore having to Google the salah times or rewind the livestream on YouTube on the Saudi Quran channel.
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CCapt.RV2003
