Inaccurate prayer times
The prayer times are wrong, I have verified from various masajids in my area and prayer times on this app is wrong (dhuhr begins 30 mins before the time in local masjids in my area) (maghrib has same issue sometimes app shows maghrib as 7 minutes early of the actual time sometimes 3-4 minutes late I followed it for iftar not sure how many people trust this app as it comes as official source from Saudi. Please fix the app you are making people do sahr and iftar at wrong time pray at wrong time. Also the quran reading app doesn't have bookmark option if i somehow open some other surah I cannot go back to where I was, this way quran will never be completed. Please either mention this app is in beta or fix it. Also I went to Umrah recently and to my surprise even Qibla direction was wrong, there was rain in Makkah and I opened the app right in front of Kaba and the app fetched correct location as makkah and it literally pointed qibla 30-40 degree sideways of Kaba although after 30-40 mins the direction was correct but just guess how many people you guys confuse. Please don't play with religion either say this is beta or make it gold standard. I used this for majority of my travel time now I have doubt if I prayed my prayers before time due to glitch in app or did Iftar early or late not sure.
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A complete failure for Rawdah booking!
This app has completely failed at the one thing it is supposed to do.
My entire family tried repeatedly to book a Rawdah permit before arriving in Madinah and throughout our stay. We refreshed the app countless times, installed the latest update, and still couldn’t secure a single booking.
We even went to the official Nusuk help desk, where we were told to wait for the new app update and try again. We did exactly that, and nothing changed.
This app hasn’t made access to Rawdah easier, it has just created another barrier for pilgrims. People travel thousands of miles and spend a great deal of money, only to be left endlessly refreshing an app with no transparency or realistic chance of getting a permit.
We were in Madinah this week, so don’t assume the TikTok videos claiming it’s easy to book Rawdah reflect everyone’s experience. They certainly didn’t reflect ours.
Pilgrims deserve a booking system that actually works.
My entire family tried repeatedly to book a Rawdah permit before arriving in Madinah and throughout our stay. We refreshed the app countless times, installed the latest update, and still couldn’t secure a single booking.
We even went to the official Nusuk help desk, where we were told to wait for the new app update and try again. We did exactly that, and nothing changed.
This app hasn’t made access to Rawdah easier, it has just created another barrier for pilgrims. People travel thousands of miles and spend a great deal of money, only to be left endlessly refreshing an app with no transparency or realistic chance of getting a permit.
We were in Madinah this week, so don’t assume the TikTok videos claiming it’s easy to book Rawdah reflect everyone’s experience. They certainly didn’t reflect ours.
Pilgrims deserve a booking system that actually works.
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Rawdah visit
Very disappointing experience with the Nusuk app, especially when trying to book a visit to Rawdah.
I have tried many times to make a reservation, and even when the app shows that my booking is confirmed, there is no barcode/QR code provided. This makes it extremely difficult and stressful to actually enter Rawdah.
I have followed the booking process repeatedly, but the app does not provide a reliable confirmation that can be used at the entrance. For something as important and time-sensitive as visiting Rawdah, the system should be much clearer and more reliable.
I have tried many times to make a reservation, and even when the app shows that my booking is confirmed, there is no barcode/QR code provided. This makes it extremely difficult and stressful to actually enter Rawdah.
I have followed the booking process repeatedly, but the app does not provide a reliable confirmation that can be used at the entrance. For something as important and time-sensitive as visiting Rawdah, the system should be much clearer and more reliable.
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Corrupt
1 star only for the Namaz reminder with a Hadith. This app is not designed for this purpose but it’s only and only capable for reminding salah timings. All the slots for Rawadah are being taken out and *sold* separately on the streets by agents. No need for this app that’s why I’m deleting it.
It has to work worldwide!
It's an excellent application. I intend to go back to Makka and Medina using this app. But I ask the developers of this application to expand their services using the local time to be used, no matter where the Muslim and that it is not aggregated only in Saudi Arabia. Let them work harder to develop this service for Muslims around the world, Wherever I go that it is an application in which it has notifications, widgets with the schedules of each region, and in each continent.
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