Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.
What We Love
- 🚀 Convenient and easy to use
- 👍 Saves time compared to in-person visits
- 💡 Ability to upload documents remotely
- 🚀 Quick access to account information
Room to Improve
- 🐛 Technical issues with login and document uploads
- 🐛 Inconsistent or delayed updates to account balances
- 👎 Lack of communication with caseworkers through the app
- 🐛 Frequent app crashes and maintenance downtime
