Official NY Lottery User Reviews

Customer Experience

Positive experience4.7% of reviews
Neutral2.4% of reviews
Negative experience92.9% of reviews

~ Based on 340 written reviews from the US App Store.

What users say

Is Official NY Lottery Safe?

Official NY Lottery does not appear safe based on available data. AppsHunter Safety Score for Official NY Lottery is 45/100.

This assessment is based on 682 user ratings, with an App Store average of 2.2/5.

Safety Analysis

27.4% of ratings point to a safe experience
3.5% of ratings suggest some concerns
69.1% of ratings point to a risky experience

~ Based on 682 App Store ratings for Official NY Lottery.

Is Official NY Lottery Legit?

Official NY Lottery appears to be a legitimate app. AppsHunter Legitimacy Score for Official NY Lottery is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Waste of time

Only thing good is scanning the cards. I found out that it scans easier with newer phones. If you have an old model phone like my iPhone 11 max pro then you have to put the flash on and put 2x camera zoom & it will scan. But what I hate the most is the wheel to have a chance to win something. More than $1k & not even 5 bucks. Waste of time
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Frightening App

They ask for so much personal information that it is frightening. I just want to check my tickets, the app won’t let you access that without every sensitive identifier possible. Then insists that you sign over use to them. Honestly it’s so intrusive it seems like a scam. Contrast that to using a scanner at a store which requires no personal information even if you win. NYS is abusive, this app is just a small example of that. Don’t bother, run away.
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Just doesnt work

I wanted to scan a few tickets so i tried signing in with my id card and everything, but it kept saying it couldnt verify even though i had my information provided clearly… so it clearly doesnt work… honestly im disappointed in that.. guess i gotta see if i won anything in person tomorrow.

Why have a scan function if it never works?

The only reason to download this app is for the scan function. And it NEVER works. You can’t get your points unless you manually type in every ticket number.

Only want to scan ticket

I only want to scan my ticket to see if it’s a winner. Why do I need to create an account? And scan in my drivers license? No thank you delete app.

Too much needed information

Requires all your personal data, including SSN, just to use the app.

Scanning is so slow

Scanning your tickets takes long

The sole purpose is to scan tickets but it doesn’t work

It’s frustrating to try to use the app for the purpose of scanning tickets. I have never had a successful scan with this app. It’s a terrible experience trying to use it

Absolutely useless

The only reason to have this app is to scan your tickets. Well, it can’t do that so it’s entirely pointless. Clearly, based on the reviews, I’m not alone!

Stay away!

Total waste! Downloaded …. Gave my phone number … my address … my last 4 of my ss number and the app can scan 2 of 10 tickets. Can’t wait to have to block the emails and messages that I was forced into accepting just to try to scan the tickets! DO NOT BOTHER!

Stupid

Why do you need my number, ssn, email or all the information to just scan my ticket? I do not wish to share .

DONT DOWNLOAD

Scam app used to steal your info and sell it clearly, makes you give them 100 documents to sign up then literally does not work at all, weird they need all that info on file for an app that doesn’t work.

This app is terrible, completely useless!

This is another version of the terrible and completely useless Official NY Lottery app. The app is just really bad and the scanner doesn’t work at all!
I’m wondering if there’s any reason why NY Lottery cannot hire the developers who created great apps for other state lotteries in states like Florida, etc.? Their scanners work flawlessly and quickly.
I’m starting to wonder if that’s done on purpose..?! Maybe they just don’t want you to be able to check your tickets easily hoping that you won’t cash them!
Most of NY lottery ticket scanners available in most kiosks and stores where you purchase lottery tickets are often equally terrible or don’t work at all. I’m thinking if this may be all done by design..!?!?
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First ticket

The scan works. At least for now.

Don’t bother

Over every iteration of this app the scanner never works.

Still horrible

Amazing how they’ve released like ten versions of the “new and improved!” app yet still can’t make a ticket scanner that works with any kind of reliability. Come on people…camera scanners aren’t groundbreaking technology, this shouldn’t even take 10 tries to get it right.

Oh and please stop making the app ask me to allow notifications literally EVERY time I open it. If I didn’t say yes the first or second time, I’m not going to suddenly agree after 30 more times!!
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Trash

I can’t even scan the NY lottery tickets.

I hate that everything needs a login.

You have to sign up and log in now to check tickets. And thats lame. I deleted the app immediately.

Rubbish

Do Not download this. It is only for them to Mine your information including SS and License numbers. They removed the only useful thing they had. They don’t allow guest scanning of tickets including scratch off’s. They have a lot of nerve selling you a product and then requiring you to provide your life’s history to find out you won $1 and spent $100. I would not trust them with my parking spot number, forget all that personal information. Get a life New York State, your ability to hire the lower part of the intelligence scale shows. 👎🏼
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Terrible

All this secrecy and security just to use a ticket scanner.