The app is Great with one issue
I am facing an issue, when I hit skip exercise the app closes down.
Terrible billing practice
Hot billed way more than quoted and service provided was not good. Support was unable to clarify anything about billing practices. I don’t trust this company and would avoid them at all costs.
Deceptive practices
They sent me a letter claiming virtual care zero cost and then charged $50 for session till I see their claims on my account
Very pleasantly surprised
After having shoulder surgery about 5 months ago, I exhausted my PT visit limit with my insurance. I still was struggling with post-op recovery, and I thought I’d give this a try, since my employer offered it. I was pretty skeptical, thinking there’s no way a virtual visit is going to be anywhere near effective. After the initial screening, I had an appointment set up with an actual PT. He was able to review my range of motion and give me a treatment plan. The exercises are easy to follow and I’ve made more progress in a month than I had with in clinic visits. Super impressed with this app/program. It’s not for every situation, as there are absolutely times where in clinic, hands-on visits are appropriate. Again, very surprised this worked as well as it did.
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App issues and billing
I have been having issue with the app working for me. It constantly tells me i have an appointment, but when I open the app nothing is there. Additionally, I was told through Omada, my appointment would not cost anything, and I was billed anyway. Im sure this is a good service, but it is filled with glitches.
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Useless app
This is a completely useless app. The app created a plan, I completed phase 1, it never loaded Phase 2. User interface is sub par, it expects user to do exact same exercise for the whole week. Completely useless!!!
Muscle pain therapy
I have a noticeable amount of swelling reduction and reduce pain and a much better quality of life as where I was struggling to walk 5000 steps to now easily over 15000 steps and my PT Amanda is awesome and keeps good communication to make sure my plan is working for me that she developed for me.
Excelent help!
It’s just what I needed!
Serious flaw in iOS 18
I have been using the app off and on over the last year, but it appears that it needs an update for iOS 18. When using guided workouts, if you switch to another app and switch back to Omada, the workout sequence is stopped and all you can do is start over again. I can still communicate with my physical therapist in-app, but the workouts are functionality unusable now.
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Omada is awesome!
I like the feature to look at the movements in different angles and count down for each exercise.
Great personalized exercises , app easy to navigate
I love my virtual PT, so easy to schedule a video visit and actually high quality. Exercises are personalized and if there are ever any questions it’s easy to reach out to your therapist. The app is easy to navigate. This is really a great program for PT.
App gone
Edit: app requires login
This is an amazing app. I have been looking for something like this for years. This is a great stand alone or in addition to PT. I have a few request/issues. It would be nice to be able to edit the standard routines instead of having to build my own from scratch: it also seems to take a very long time to download so sets though I don’t know if anything can be done about this. My buggiest issue is only being able to add exercises one at a time to custom sets. So if I search for foam roller exercises I have to do this for each exercise, this gets frustrating and repetitive. There also seems to be a glitch where if you delete a set while viewing it you get a white screen.
This is an amazing app. I have been looking for something like this for years. This is a great stand alone or in addition to PT. I have a few request/issues. It would be nice to be able to edit the standard routines instead of having to build my own from scratch: it also seems to take a very long time to download so sets though I don’t know if anything can be done about this. My buggiest issue is only being able to add exercises one at a time to custom sets. So if I search for foam roller exercises I have to do this for each exercise, this gets frustrating and repetitive. There also seems to be a glitch where if you delete a set while viewing it you get a white screen.
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Enjoying the program!
I am grateful for my husband job (Costco) to have offered this program to employees and family members. I had 13 spine surgeries and just had the last two last year! Easy to follow exercises with the guidance of the program that is designed for you. Great connection with physical therapy who puts the workouts together for you. The programs is based on what you are able to do! I am enjoying it so much and it’s only day #2!!! Super excited to see the end results! Thank Jessie for all your help in getting motivated again! 🥰🙌💜
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Very helpful
I like the stretching exercises. I can feel it in the body especially the leg and wrist really good. This is very helpful.
+++ Review!
I have really enjoyed this app and the 3d avatar + the video meetings with a real live person!! Nathan has been great listening to my needs and is very responsive
Not functional
The App had been working great but this morning I had an appointment and the app was completely non-functioning. All pages were blank. Not sure if there was an outage or something. I wasted the morning trying to get the app to work to no avail and ended up missing my appointment because the app did not work. There was no way to inform my therapist or get immediate assistance or answers from Omada about the app being non-functional. Very frustrating.
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Well with the read to understand my rating of this app.
I can rate this app and I can rate it fair as I have been using this and going to see a physical therapist.
With this app you really do not need to see a physical therapy in person. A) The live physical therapist within the app is able to judge accurately the bend and straightening of my knee. B) The exercises provided by the physical therapist are adequate and equal to the ones provided by your physical therapist, seen in person, for your injury. C) The physical therapist you see in this app doesn’t cost your medical copay (mine is $80 when I go in to see the physical therapist)
I feel the app is so much better thank my in person physical therapist. A) I like the step by step instructions on how to do the exercises. B) The app does each exercise with you and will count with you while you are doing then so you don’t have to worry about losing count.
My overall progress in my recovery was overall better than anyone my in person physical therapist has seen thus far in her practice. This was a quote by her and she was so impressed that she actually called other therapist over to show them what I was capable of in the short time following surgery.
With this app you really do not need to see a physical therapy in person. A) The live physical therapist within the app is able to judge accurately the bend and straightening of my knee. B) The exercises provided by the physical therapist are adequate and equal to the ones provided by your physical therapist, seen in person, for your injury. C) The physical therapist you see in this app doesn’t cost your medical copay (mine is $80 when I go in to see the physical therapist)
I feel the app is so much better thank my in person physical therapist. A) I like the step by step instructions on how to do the exercises. B) The app does each exercise with you and will count with you while you are doing then so you don’t have to worry about losing count.
My overall progress in my recovery was overall better than anyone my in person physical therapist has seen thus far in her practice. This was a quote by her and she was so impressed that she actually called other therapist over to show them what I was capable of in the short time following surgery.
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Great experience with one bug
App is simple to use. Excellent exercise guides.
The bug: the app won’t let me confirm the goal for number of days to exercise. I tap submit and I am kicked out of the app.
The bug: the app won’t let me confirm the goal for number of days to exercise. I tap submit and I am kicked out of the app.
People are good but the app breaks
Can’t complete final survey to get to step 5. It forces me into the survey when I open the app and crashes every time I enter the survey.
Easy to use
I am new to this app. Access is a benefit from my company. It is very easy to use and helpful to accomplish my health goals.
