Little more details
Response from developer
Hey there! We’re always here to assist you. At OneScore, we fetch data directly from the bureaus, ensuring you get accurate and up-to-date information! If you notice any errors in your report, you can easily report them via the OneScore app. 📌 Simply head to the Insights tab, click on "Report an Error," and you’ll be redirected to the bureau’s site to raise a dispute. Need further assistance? Feel free to share your concern with us at onescorehelp@onescore.app and drop your allotted ticket ID here - we’ll work our magic to light up those remaining stars! ✨ ~Misha
Junk
It won’t let me change the country code for a USA telephone number
The Best Free Credit Score Checking App in the Market
Response from developer
Hi there, the true secret of happiness lies in taking a genuine interest in all the details of everyday life. 🫶 Thanks for coming up with such a kind response & a fabulous rating. We feel blessed & highly encouraged by your appreciation for our efforts. ✌🏻 Have a glorious day ahead. 🥳 - Eddy
Frauds - they sell you personal information
Zero Stars for app & customer support
It’s been nearly 8 months but they didn’t fix this issue & not bothered to respond to me on the issue.
Finally I have received a call from customer support on 18th Aug saying this is an issue for many users for which they are looking into it. He didn’t provide any proper response on my query “why it took 8 months to reach out to me ?”
Today they have given surprise to me, I am unable to fetch my CIBIL score also now.
Response from developer
Hi Buddy! We can understand that there is something that is bothering you and we would like to know more to give the best service. Request you please elaborate on your issue and write to us at onescorehelp@onescore.app with your registered email ID and share the allotted ticket number here, so we can look into this further. - Suchi
Late Update
Response from developer
Hey Fam, Your satisfaction holds the utmost importance to us, and we are wholeheartedly dedicated to ensuring that you enjoy the best possible experience! If you're facing any issues or have concerns, kindly share them with us at onescorehelp@onescore.app using your registered email ID. Our dedicated team is here to assist you promptly! -Yuki
Customer support is terrible
First of all they should have a validation when creating new user. They didn’t have it. Now they could fix it from the backend, but they straight away tell they can’t do it.
Response from developer
Hey Shibasis, We apologize for the disappointment you've expressed. Your feedback is heard, and we're here to make amends. We request you to drop us an email at onescorehelp@onescore.app with your registered email ID so that we can help you in a better way. -Yuki
Credit card and score
But i face a issue in app it shows your credit card is approved but in one card it shows the offer is expired.
Response from developer
Hey Friend! Your review is like a burst of sunlight in our world! Your positive experience is the wind beneath our wings, and we're committed to always setting the bar higher. Thank you for your kind words and your steadfast support! -Geet☀️
Genuinely thank you
Inconsistent contact details
Response from developer
Hey Ali, Your satisfaction holds the utmost importance to us, and we are wholeheartedly dedicated to ensuring that you enjoy the best possible experience! If you're facing any issues or have concerns, kindly share them with us at help@getonecard.app using your registered email ID. Our dedicated team is here to assist you promptly! -Yuki
Not working on IOS
Unable to unregister, could be a scam
Adding to my concerns, I've observed an unexplained two-point drop in my credit score. Given that I haven't undertaken any new financial activities, I suspect the app may be continuously fetching my credit score, contributing to this unexpected decline. These experiences collectively contribute to my perception that this could be one of those financial scam apps frequently highlighted in the news.
Response from developer
Hey buddy, this is not the experience we want you to have! Let's connect & discuss this further, drop us a mail with your registered email ID at onescorehelp@onescore.app. Also, share your allotted ticket ID here for quick assistance. See you then! - Srish☕️
Not Working
West of time
Account Details
The Best app to look at your credit score
Response from developer
Hi there, we live for the days when we see such amazing responses from our users. These ratings that you have left will get us to the moon with the help of those lovely stars. There are "no faults in our stars"! - Ahi
App is fine, but they will harass you to take OneCard
Response from developer
Hi there, let’s get this checked for you. All you have to do is share your issue at onescorehelp@fplabs.tech along with your registered mobile number and a screenshot of the error if any so that we can check and help you further. Cheers! - Ahi
Total waste app, can’t register on it.
No option to delete the account
Unfortunately I understand that there is no option to delete the account
Even though there’s a document on the site telling that “delete account” option is there in my account page, but I couldn’t find it anywhere
If anyone could find, please let me know
Or let me know the process to delete my account
Response from developer
Hi Xavier, we take any inconvenience caused to our customers very seriously. Kindly allow us to help you with the assistance that you require by dropping us a mail with the screenshot of the error at onescorehelp@fplabs.tech - Ahi
Simply Awesome
The credit scores are also updated and are shown correctly.
Above all these, it has no ads.
Thank you for creating such a beautiful app!
Response from developer
Hi there, a hearty thanks to you for believing in us. We always aim for the best possible experience for our users. Glad to be of service to you. Kudos! - Ahi
