OneUnited Bank User Reviews

Customer Experience

Positive experience43.8% of reviews
Neutral11.5% of reviews
Negative experience44.6% of reviews

~ Based on 130 written reviews from the US App Store.

What users say

Is OneUnited Bank Safe?

OneUnited Bank: WiseOne AI appears safe based on user ratings. AppsHunter Safety Score for OneUnited Bank is 94/100.

This assessment is based on 10,226 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
3.0% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 10,226 App Store ratings for OneUnited Bank.

Is OneUnited Bank Legit?

OneUnited Bank: WiseOne AI appears to be a legitimate app. AppsHunter Legitimacy Score for OneUnited Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

OneUnited Bank Is The Best!

The best banks you can ever have! Their customer service is phenomenal, accurately helps solve your problems & one of the best banks I’ve had thus far.

Thank You OneUnited!

Banker at OneUnited bank

I have been with one united bank for years and any problems I have had they handle immediately and they alert me and handle any fraud and block immediately if they feel it’s suspicious

One of BEST

This by far is one of the BEST banks I’ve ever had, they are understanding and caring when it counts!

Growing and Thriving

OneUnited Bank is always finding ways to improve and I love that. Not only are you supporting a good cause when you bank, but you’re also a part of a growing and thriving community

Black owned

Excellent

Works good

It’s good

Face identity

I always have issues with logging into the app with face id and then it never accepts my password when I try to type it in.

Best bank ever!

A must have!

Norvell

Banking I love my black bank and my account options and if I ha be a problem it is immediately addressed. This is the best bank

👑‼️

Best bank ever

Much better experience

I’m shocked that I can give a positive review of One United Bank since I used to experience bad customer service and a horrible phone system. Now, much better customer service that gives you the correct answer and a phone system is having you talk to the right staff not wrong customer support team or wrong department. I hope One United Bank stay customer friendly with right information and keep the new good phone system.
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Norvell

Banking I love my black bank and my account options and if I ha be a problem it is immediately addressed

The best

This has turned out to be the best banking I’ve encountered.. I love the fact that I push my culture my people by simply using this banking establishment and the app makes it a great experience . #TurtleIslandOriginals

App sucks

Home Screen don’t have nothing to see I can’t see my deposits and you guys take too long to pay. I’ll be taking my money out soon

Always Work

I love the card options! My account is always functioning. Wish they had more local facilities, I believe they only have two. Aside from that my account always work and there hasn’t been any hiccups I can think of.

This app

This app really sucks you can’t get your bank statements you really can’t do anything this app needs to be updated seriously

Crashes a lot

I like the app, but can we get an update because it has some bugs and glitches. Then it crashes a lot.

Behind the times

If you don’t have a California identification, you cannot open a CD. You can withdraw your funds as I did but, you can’t open a certificate of deposit. Not to mention Docusign. Why should I be surprised!

On top of their game!

They have great customer service and are very helpful.

Terrible bank

This bank making it extremely difficult to close out your account. It is such an inconvenience banking with them, there are no near by atms that you can deposit money into your account. I’ve had too many issues with them. I’m done! Now that I stopped my direct deposit now the app doesn’t work to access the little money that I have left. Worked fine before I stopped the direct deposit.
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