Initial driver was going to be an hour late
I called the driver more than an hour before our scheduled ride and he didn’t say anything about running late. He called me at the time he was supposed to arrive saying he’s running 30 minutes late which was not true. The app showed 52 minutes away. The customer service did call us and sent us another driver who was very nice and got us to the airport on time. Just don’t appreciate not being told about the late ETA when the driver had every chance to come clean and not cause us undue stress.
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Great cheap service
I booked for an upcoming business trip. Other ride services were showing $100+ for one way trip while Opoli was that for round trip! Drivers were amazing and so kind!
App garbage
I thought to have this app as an option for my LAX transportation needs. After downloading, the app is so slow. For name entry it took 60 seconds to let me type first name. When I clicked to next field nothing happens and I’m unwilling to wait for this garbage app.
Great service
Always on time
ATTENTION ALL CALIFORNIAN RIDERS Don’t do it
Def just got finessed out of my money trying to avoid Lyft and Uber price surge. Opoli took my money and no driver is available.
Called customer support to ask how I go about refunding the money that was clearly taken out my acct, the rep just kept saying “call your bank call your bank” I couldn’t even get a sentence out. He said hopefully it’ll bounce back to your account but we don’t see a transaction.
Called customer support to ask how I go about refunding the money that was clearly taken out my acct, the rep just kept saying “call your bank call your bank” I couldn’t even get a sentence out. He said hopefully it’ll bounce back to your account but we don’t see a transaction.
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