Manage your Equinix services on the go. Order products like Smart Hands and Work Visits, review and approve pending orders and shipments, and communicate directly with technicians. Generate various reports and manage user access for your organization.
What We Love
- 👍 Easy to use portal and app
- 💡 IBX Check In/Out feature is nice
- 👍 Must-have app for Datacenter engineers
- 👍 App and web portal are improving
- 👍 Makes life easier
- 👍 Time saving tool
Room to Improve
- 🐛 IBX Check Out is broken
- 🐛 Login process is a nightmare
- 🐛 PIN and biometric not working
- 🐛 App crashes frequently
- 🐛 Loading issues
- 🐛 App is completely broken
- 🐛 Cannot create inbound tickets
- 🐛 Face ID not supported promptly
- 🐛 Login data not saved after update
- 🐛 QR code for profile is useless
- 🐛 Cannot schedule shipments
- 🐛 Routine procedures missing
- 🐛 Random times for work visits
- 🐛 Support contacts not working
