COVID-19 Test Extremely Flawed
I opened the CareStart COVID-19 test kit and performed the test using my own timer, then I saw the QR code on the box for the Othena app that I hoped might report my results to CDC or someplace useful, so I went back and installed the app and ran it.
While creating the required account, it failed to let me choose a password using the characters it told me would be accepted, so I ended up trying simpler and simpler passwords until it finally accepted one.
Then it wanted my healthcare plan information, which I was not inclined to provide, and I had to tippytoe around that to get to the part where it actually guides me through taking the test.
Remember, I had already taken the test and seen the result, but I just wanted to include it in this app, in case it would report it someplace useful.
It required me to sit through several timers, until it finally got to the longer 10 minute timer.
I was collecting up trash to take out, so I set the phone down, and when I came back, it had decided the sample was invalid because I had waited too long, and only gave me an option to exit.
This isn’t robust software.
The “App Support” and “report a problem” links in the App Store are both broken, so I had to provide my feedback in an App Store review… facepalm!
While creating the required account, it failed to let me choose a password using the characters it told me would be accepted, so I ended up trying simpler and simpler passwords until it finally accepted one.
Then it wanted my healthcare plan information, which I was not inclined to provide, and I had to tippytoe around that to get to the part where it actually guides me through taking the test.
Remember, I had already taken the test and seen the result, but I just wanted to include it in this app, in case it would report it someplace useful.
It required me to sit through several timers, until it finally got to the longer 10 minute timer.
I was collecting up trash to take out, so I set the phone down, and when I came back, it had decided the sample was invalid because I had waited too long, and only gave me an option to exit.
This isn’t robust software.
The “App Support” and “report a problem” links in the App Store are both broken, so I had to provide my feedback in an App Store review… facepalm!
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Social Security #?
I wanted to take this at home Covid 19 test but I didn’t have my ID on me so they wanted my social security number. Absolutely not!
Danger?! Abandoned registration. Very intrusive.
The developers claim not to collect data, but the app collects extensive data about users in rider to register. I have no basis on which to trust this company and abandoned my registration after entering more data than I wish I had.
Can’t log in
Since the last update two weeks ago, I have been unable to log in, said my user id is not in their system. Look, I loved this app because it was easy for me to make an appt with any booster shot I needed, but it was a convenient way for me to “carry” my vax card without having the physical card on me. It’s was like a security blanket in case I needed it when I travel or in case I have to go to the hospital. When you have leukaemia, one tries to stay cautious so not to catch a cold, flu or any virus out there because it takes our bodies a little longer to fight it. Not being able to log in, or the system not able to acknowledge/find my user id is very nerve racking. This app also was fast at recording my vax records, faster than the state or DOH was able to send to my doctors. If this app is going to be obsolete soon, I wish a notification would have been sent to all users.
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Erased
If no stars were allowed, this would be it. The app erased all of my history EVERYTHING!!! Not starting over with that garbage app.
