Exceptional Customer Service
Visited your Port Wakefield store twice over the last 4days and each time I was lucky enough to be served by Fredrica aka Fred her thoughtfulness and kindness was was exceptional after enquiring about the purpose of our trip I told her we were travelling to Wallaroo to visit our daughter in law who is in palliative care at the Wallaroo hospital. She told us to sit down and she would bring our order out which she did together with a couple of doughnuts to help cheers us up. Upon visiting again today she remembered us enquired as to how we were feeling.
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Response from developer
Thank you for your review. If there is anything we can do to turn your review into 5-stars, let us know at OTRAppSupport@otr.com.au. We are continuously striving to make the app better and your feedback helps us achieve that. The OTR App team.
Love it - very impressed
First time OTR App user for fuel, and I must say, I was surprised in a good way. I initially downloaded it for the car wash a few months ago and hadn’t really thought about the other uses since. I happen to be passing the same location at a time I needed to fill up. I love a discount on anything, but yet again I seemed to have forgotten my RAC card. Anyway, opened the app after pulling up to the pump and gave it a go. So easy to use and to my surprise I got an even better discount than I would have with my RAC card. Very happy with that. Then it felt kind of naughty driving away without having gone into the shop like I’m used to hehe. Great experience and I’ll be using it all the time now.
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Fuel discount
Got 10c discount last night which made a huge difference. Thanks heaps, hope it happens again very soon.
Fuel Deal
What an amazing surprise to have won 20c off my fuel yesterday using the app to dispense and pay for my petrol. Thank you OTR! I won’t go anywhere else, especially as by using the app I always get 6c off my fuel purchases. It’s so easy to use too!
Jon
App problems with reward app again
