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Otter Go

Otter Go

Run your restaurant on-the-go

946 ratings
21 reviews
📊 Productivity
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • November 8, 2022
  • July 7, 2026

Features

Developer

Otter App
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Otter Go screenshot #1 for iPhone
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Otter Go screenshot #7 for iPhone
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About

Manage your restaurant's online operations and sales from your phone. This app allows you to control menus, track real-time sales across platforms, and manage order flow remotely. Stay informed with smart alerts to prevent order cancellations and optimize kitchen operations.

✓Remote restaurant monitoring
✓Real-time sales tracking
✓Instant menu control
✓Store status management
✓Smart alerts for critical issues
✓Order management
Show original description

What users say

Summarized from real user reviews of Otter Go. Based on 946 reviews and a 4.6/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Easy to use
  • 🚀Helpful for checking performance and operations
  • 🚀Well-designed and easy to use

Negative things

  • 🐛Unstable integration with delivery platforms leading to missed orders
  • 🐛iPhone app has limited functionality compared to Android
  • 🐛Latency issues and incorrect store status
  • 🐛Integrations are never correct, leading to order cancellations and lost money
See all reviews

What's New in Otter Go

2.13.7

July 7, 2026

Minor bug fixes and performance enhancements to keep things running smoothly.

User reviews

Most RecentHighest RatedLowest Rated

Mission features

The old version was better because it has the option to pause an change prep time!! I really miss this feature!!
Di prima pizza SpecialeDi prima pizza Speciale

Response from developer

Hi there — thanks for the feedback, and sorry for the frustration. Good news: we've added the option to pause and change prep time back into the latest version of the app. To find it: tap the Storefronts card on the home page, then tap the storefront you want to edit. Please update when you get a chance and let us know if it works the way you remember. Reviews like yours genuinely shape what we prioritize, so thank you for taking the time to write it.

Finally it’s awesome!

Thanks for the update! WAY BETTER NOW!
TrayneRekTrayneRek

Amazing app!

I can use this app daily to check performance and for operations. No need to use my computer. Really well designed and easy to use…
ksl_1920.10ksl_1920.10

Easy to use

It’s useful for whenever I’m not at my restaurant. I like the way it’s set up so I can 86 items and check my sales.
EdpretzelEdpretzel

Helpful, but lacking many things.

Please add ability to view NET SALES and a way to quickly switch between locations when viewing sales.
TrayneRekTrayneRek
See 16 more reviews

User experience

🐞

Reported Bugs

3 issues

App never accepts the user ID and password

Bug

App is completely useless and never works

Bug

Shows all stores offline when they are online

Bug
✨

Requested Features

9 requests

Add ability to pause and change prep time

Feature

Add ability to view net sales

Feature

Add ability to quickly switch between locations

Feature

Add camera view in the app

Feature

Add option to view individual orders

Feature

Add menu management in the app

Feature

Add ability to pause and unpause stores in the app

Feature

Add ability to clear notifications

Feature

Improve notification functionality to show more details

Feature

FAQ

What does Otter Go do?

Otter Go is a mobile application designed for restaurant managers to streamline operations. It allows users to control online stores, track real-time sales across various platforms, and manage their menu availability remotely from their phone.

What are the key features of Otter Go?

Key features include real-time sales tracking across all delivery orders, instant menu control to 86 or un-86 items, store control to pause or resume orders, and smart alerts for critical restaurant issues like offline stores.

Is Otter Go free to use?

Otter Go is available to all Otter customers who have admin access to the Otter Dashboard. The app itself is provided as part of the Otter service, implying no separate cost for the mobile application.

Who is the target audience for Otter Go?

This app is built for busy restaurant owners and operators, including multi-location owners, general managers, and kitchen operators. It's ideal for those who need to monitor and control their restaurant's online presence and operations remotely.

How does Otter Go help manage online orders?

Otter Go allows you to pause or resume delivery orders when your kitchen is overwhelmed or ready to resume. It also provides instant menu control to prevent cancellations by updating item availability in real-time across all platforms.