Complicated
Doesn’t support Macquarie Bank tenant users - support had to be provided 4 times to understand the problem & still didn’t get it - should be a fed free option but because their system conflicts with Macquarie Bank security measures it’s a really complicated & painful work around for tenant & agent
App won’t open
I entered a maintenance request which was accepted. Now the app won’t open at all
Far to many notifications
Average navigational app, with nothing special to offer, other than many many notifications from the Real estate end, regarding rent payments and water payments.
The user cannot reduce these notifications.
I get 3x mail reminders of rent due payment then another confirming payment, AND SMS reminders within minutes of the initial reminder..
i understand some people need these reminders, but we should be able to reduce the frequency.
The user cannot reduce these notifications.
I get 3x mail reminders of rent due payment then another confirming payment, AND SMS reminders within minutes of the initial reminder..
i understand some people need these reminders, but we should be able to reduce the frequency.
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Entry report
Hi- I’d like a copy of my entry report added to my files so I can see it in the app please . Kind regards .
Review
It’s okay
horrific
The user interface is horrible I have no idea why the realestate agency would change to this app
Condition of unit 4/91 Evan Street Mackay
Being an ex inspector of licensed premises I took notice of the property from the mailbox box onwards.
As I am not aware where the egress/ exit to the rear of the dwelling was located, or in fact if I could have gained access,
the rear of the dwelling was not sighted.
I have taken a number of photographs detailing the damaged carpets, wall blemishes, damaged door frames , etc.
I will forward them ( when I find out how to go about this matter)
As I am not aware where the egress/ exit to the rear of the dwelling was located, or in fact if I could have gained access,
the rear of the dwelling was not sighted.
I have taken a number of photographs detailing the damaged carpets, wall blemishes, damaged door frames , etc.
I will forward them ( when I find out how to go about this matter)
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App crashes
App crashes the second it opens. Is anyone going to fix it? Real estates expect us to use it for maintenance and other things, but it doesn’t work.
Changing name title
Please be advised that Kiri Halford is no longer on the lease as she has moved out…
Ngawai Tai Rakena is now to go on new lease as from 17/4/24 but it has as yet not being amended
Kiri has submitted her vacating 31/Redwood Ave Hampton park some time back to the property manager.
Ngawai Tai Rakena was asked to submit her I.D. In which she has done as well
Thanking you and hoping we can rectify this
Apologies for any inconvenience
Eva Tai Rakena.
Ngawai Tai Rakena is now to go on new lease as from 17/4/24 but it has as yet not being amended
Kiri has submitted her vacating 31/Redwood Ave Hampton park some time back to the property manager.
Ngawai Tai Rakena was asked to submit her I.D. In which she has done as well
Thanking you and hoping we can rectify this
Apologies for any inconvenience
Eva Tai Rakena.
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Never see such a bad app
UI is totally broken, nothing is intuitive, you create a repair ticket and can find it back. Thinking that people pay for that is terrible
Poor design. Made by amateur developers
While making an update to an existing maintenance request i.e. adding an additional photo to show water damage it deleted my previous photos. Basic stuff. Do some QA before releasing features.
App shuts down and won’t reopen
Every time I need to request a maintenance issue I can only upload one maintenance issue, as soon as I hit submit the app shuts down, kicks me out and I physically cannot get the app to open again.
Reported the issue got told to uninstall and reinstall app did this was allowed access to see rental payments pay water bills but as soon as I try to send a maintenance request again the whole system shuts down and will not respond, physically will not open.
Over not being able to send a maintenance request without having to seek support to fix the issue.
Worst app I have ever used via realestate agents.
Reported the issue got told to uninstall and reinstall app did this was allowed access to see rental payments pay water bills but as soon as I try to send a maintenance request again the whole system shuts down and will not respond, physically will not open.
Over not being able to send a maintenance request without having to seek support to fix the issue.
Worst app I have ever used via realestate agents.
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Takes money from your personal account ,calls it bank charges, don’t use this for payments
Half Star rating
Not happy
Really hard and confusing to use.
!
The app crashes all the time and I can’t open it
Keeps crashing
Can’t even open it any more, let alone report maintenance etc… can only assume they have shutdown completely
Awful
Impossible to turn off email notifications. Why would I want two emails each week reminding me of my rent that I have set to be paid automatically. Bloatware garbage
Useless app
Open the app once and cannot get back into it again. Have to delete the app entirely and download again every time. Cannot upload stored pictures for maintenance requests. It wants access to your camera and pictures must be taken at the time your submitting the request otherwise you cannot proceed any further.
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App Still Crashes
iOS 26.4 Beta 3 is still currently crashing with this app build.
Access to items in the app
Unsatisfactory
