Ozlo Sleepbuds User Reviews

Customer Experience

Positive experience44.7% of reviews
Neutral13.6% of reviews
Negative experience41.7% of reviews

~ Based on 369 written reviews from the US App Store.

What users say

Is Ozlo Sleepbuds Safe?

Ozlo Sleepbuds appears safe based on user ratings. AppsHunter Safety Score for Ozlo Sleepbuds is 94/100.

This assessment is based on 2,501 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 2,501 App Store ratings for Ozlo Sleepbuds.

Is Ozlo Sleepbuds Legit?

Ozlo Sleepbuds appears to be a legitimate app. AppsHunter Legitimacy Score for Ozlo Sleepbuds is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love this

I use the ozlo sleepbuds 2 - been using them for a week now

Tried the soundcore a20, zykhon cheap buds, liberty soundcore - even my AirPods Pro

My problem is terrible tinnitus

The main issues with other brands is a) shaky connectivity b) they ALWAYS fall out c) the other tends to clog with earwax and are impossible to clean out

The Ozlos are the first I’ve tried that stayed in, are comfortable for a side sleeper, and last all night and have rock solid connectors

Haven’t had to clean them yet but I’ve read it’s better than the others

So far they’ve been worth the premium - thanks Ozlo!
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New update with bugs

Unable to use the simple streaming feature, where Bluetooth stops after 10 minutes, since the new update. So frustrating because I don’t want this additional WiFi exposure while I’m sleeping. Customer support has been little help.

Updated UI is impossible

Since the UI was updated the modes are impossible to understand, and for me at least it has resulted in the loss of useful functionality since I can no longer get the sleep bugs to switch from playing audio book to playing a making sound when it detects I’ve fallen asleep. I think that mode is supposed to be there, but it’s no longer working like it used to. If you need three layers of help text to try to explain how settings work that should be a clue that they are too complex!
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App not connecting to other apps in new update

The new update seems to have a bug. Recently sleepbuds are connected, but only momentarily work for playing audio on another app. No issues with the soundscapes, but I have been unable to listens to any audiobooks or podcasts which are preferable to me to actually fall asleep and the reason I purchased them.
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My Sleep Buds

Love these

Excellent

Difficult sleeper with a disquiet
Mind. Ozlo’s are very comfortable and help keep me asleep.

Where’s the snooze??

Loved the app until the update removed the snooze feature.

Thank you Ozlo!

I have used the Ozlo sleep buds for a few years. I purchased them originally when I lived in the city and go not hear spouse who snores. I purchased the Ozlo 2 just the other day and have used them 2 nights now. The Ozlo 2 is worth the money - better sound and longer battery are amazing! Thanks Ozlo
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Well worth the price

Amazing product! Unsure of earlier generations, this is my first Ozlo product, but they nailed it. The tech for customizing sleep sounds, when they start, how they integrate to your phone, etc is extremely well done. I like doing meditations to help quiet my brain before sleep, but am always annoyed that you have to end a session, put away earbuds, etc before going back to sleep. Now I can set a meditation, when it ends, go straight into sleep noises, and not worry about taking anything out or turning anything off. It’s seamless. The ergonomics of the buds are also extremely well designed. I’m a side-sleeper and barely feel these in my ears. I use an Apple Watch and Oura Ring. Last night, apple had my sleep score at 99; Oura had my sleep score at 97 (highest I’ve ever had).
Well worth the cost!
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New update has screwed the pooch

Enjoyed using my sleep buds until this latest update five days ago. Now I am unable to stream music, because it will not pair to the Calm app or Spotify. And my sleep data is not being read now. Additionally, it is disconnecting from the case multiple times. Please fix this latest update!!

Tedious design

Suppose you’re frustrated you can’t sleep. You open this app and realize it takes 18 minutes of concentrated work to figure out how to change the sound.

Better than Bose!!

I had the Bose sleep buds and was very disappointed!!

Ads in a sleep app?

New app has ads for their products. Really? I’m trying to sleep over here!

Scammy data practices-beware!

This company’s app defaults to allowing data analytics to share all of your data. Every time you attempt to turn off this feature you will be hit with an error code and it will forcibly reactivate itself. This practice should be banned and the developers should be ashamed. The product is great but their data practices are concerning at best and truly unethical at worst.
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Oslo is a No Go

Frequent disconnects during the night the sleepbuds quit playing the sleep-assist-sounds i have on my iPhone that I need to filter out my tinnitus. I had to go back to using my old Bluetooth sleep mask which never/ever disconnects.

Great product

Love my Ozlo sleepbuds. Would be five stars but terrible customer service.

Horrible customer service

Hi Ozlo Support,

I’m extremely frustrated with my experience so far. I have clearly explained multiple times that my sleep buds are showing no power lights whatsoever and that the troubleshooting steps provided have already been attempted numerous times without success.

Despite this, I continue to receive the exact same diagnostic email instructing me to reset the buds, which is not possible because they will not power on.

I specifically purchased the insurance/replacement coverage to avoid situations like this. At this point, I am no longer seeking additional troubleshooting steps. I am requesting that my claim be escalated to a human representative and that a replacement under my coverage be processed immediately.

Please confirm receipt of this message and provide the next steps for replacement. If additional information is needed, I am happy to provide it, but repeating the same reset instructions is not resolving the issue.

Thank you,
Sean Stone
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Good product. Annoying app.

Navigation is unnecessarily complicated and clunky. You get lost figuring out which menu has your downloaded tracks. You can only control volume from within the app - not the side buttons. The app is the enemy of intuitive use for people who are trying to get to or go back to sleep.

Misery

Bought two pairs because I heard great things. Neither pair have ever worked consistently. They say fully charged but don’t make it through a single night. When they bust (disconnect, go intermittent), then it is miserable on my sleep because I am awake and have to turn on the light to try and get them reconnected or rebooted! It’s really miserable. The blinking lights are not intuitive. Should be a color like green or red if they are working or not. Have tried working with company support. Zero fixes. $500 for ineffective sleep device and frustration. With no guarantee that I know of. I keep going back to try the second pair. The first pair I threw out because they were so frustrating!
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Aaaand it’s broken

Got a new phone and tried to pair app to earbuds and nothing has worked. Followed all instruction videos for resetting the case. Unpaired it with my phone, reset case manually, tapped the case like instructed, still no luck getting app to function with earbuds. Earbuds are pairing to phone and app somehow, though, since at some point during the resetting they will start playing Ozlo music. So now I have an expensive brick.
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