android app is so dumbed down ?
very not cool that $300 earbuds have more features on the iphone app than the android. my mom just bought these and without me having an iphone she wouldn't have known all the features she is missing out on. it basically makes her $300 earbuds junk and bricked ! why tf is that? never seen that in my life where there's such a disparity between the apps.
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Great, until they aren’t
Love these when they work. Unfortunately, they seldom do. I’ve had three sets and they are all the same. Fantastic for a few weeks and then nothing but trouble. One won’t come on (sometimes the left and sometimes the right) or neither will come on, or they come on and then drop after about one minute. My wife has a pair, and it is the same thing. They are so bad that I just give up and don’t even try them for weeks at a time. Then I’ll try and they still don’t work. But sometimes they do! And they are awesome! But that only lasts a couple of days.
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The app is useless
So the buds work as they are supposed to but the app sucks. I can’t download any new sleep or alarm sounds (merely hit the preview play button) and it takes an engineering degree in rocket science to even figure out to select your sleep sound. Both times I have “stumbled” upon it and can’t remember which direction to the magic mystery doorway that I stumbled through. I’ve not tried customer support. It’s set to sensor, I begin listening to my podcast and fall fast asleep and it takes over with the sleep sound perfectly and plays all night…it’s just not a sound I want to listen to night after night. I like variety! And this morning I woke before the alarm but can I find where to turn that off? Vekk no. This app needs a LOT of work. It is useless!
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Love this
I use the ozlo sleepbuds 2 - been using them for a week now
Tried the soundcore a20, zykhon cheap buds, liberty soundcore - even my AirPods Pro
My problem is terrible tinnitus
The main issues with other brands is a) shaky connectivity b) they ALWAYS fall out c) the other tends to clog with earwax and are impossible to clean out
The Ozlos are the first I’ve tried that stayed in, are comfortable for a side sleeper, and last all night and have rock solid connectors
Haven’t had to clean them yet but I’ve read it’s better than the others
So far they’ve been worth the premium - thanks Ozlo!
Tried the soundcore a20, zykhon cheap buds, liberty soundcore - even my AirPods Pro
My problem is terrible tinnitus
The main issues with other brands is a) shaky connectivity b) they ALWAYS fall out c) the other tends to clog with earwax and are impossible to clean out
The Ozlos are the first I’ve tried that stayed in, are comfortable for a side sleeper, and last all night and have rock solid connectors
Haven’t had to clean them yet but I’ve read it’s better than the others
So far they’ve been worth the premium - thanks Ozlo!
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New update with bugs
Unable to use the simple streaming feature, where Bluetooth stops after 10 minutes, since the new update. So frustrating because I don’t want this additional WiFi exposure while I’m sleeping. Customer support has been little help.
Updated UI is impossible
Since the UI was updated the modes are impossible to understand, and for me at least it has resulted in the loss of useful functionality since I can no longer get the sleep bugs to switch from playing audio book to playing a making sound when it detects I’ve fallen asleep. I think that mode is supposed to be there, but it’s no longer working like it used to. If you need three layers of help text to try to explain how settings work that should be a clue that they are too complex!
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App not connecting to other apps in new update
The new update seems to have a bug. Recently sleepbuds are connected, but only momentarily work for playing audio on another app. No issues with the soundscapes, but I have been unable to listens to any audiobooks or podcasts which are preferable to me to actually fall asleep and the reason I purchased them.
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My Sleep Buds
Love these
Excellent
Difficult sleeper with a disquiet
Mind. Ozlo’s are very comfortable and help keep me asleep.
Mind. Ozlo’s are very comfortable and help keep me asleep.
Where’s the snooze??
Loved the app until the update removed the snooze feature.
Thank you Ozlo!
I have used the Ozlo sleep buds for a few years. I purchased them originally when I lived in the city and go not hear spouse who snores. I purchased the Ozlo 2 just the other day and have used them 2 nights now. The Ozlo 2 is worth the money - better sound and longer battery are amazing! Thanks Ozlo
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Well worth the price
Amazing product! Unsure of earlier generations, this is my first Ozlo product, but they nailed it. The tech for customizing sleep sounds, when they start, how they integrate to your phone, etc is extremely well done. I like doing meditations to help quiet my brain before sleep, but am always annoyed that you have to end a session, put away earbuds, etc before going back to sleep. Now I can set a meditation, when it ends, go straight into sleep noises, and not worry about taking anything out or turning anything off. It’s seamless. The ergonomics of the buds are also extremely well designed. I’m a side-sleeper and barely feel these in my ears. I use an Apple Watch and Oura Ring. Last night, apple had my sleep score at 99; Oura had my sleep score at 97 (highest I’ve ever had).
Well worth the cost!
Well worth the cost!
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New update has screwed the pooch
Enjoyed using my sleep buds until this latest update five days ago. Now I am unable to stream music, because it will not pair to the Calm app or Spotify. And my sleep data is not being read now. Additionally, it is disconnecting from the case multiple times. Please fix this latest update!!
Tedious design
Suppose you’re frustrated you can’t sleep. You open this app and realize it takes 18 minutes of concentrated work to figure out how to change the sound.
Better than Bose!!
I had the Bose sleep buds and was very disappointed!!
Ads in a sleep app?
New app has ads for their products. Really? I’m trying to sleep over here!
Scammy data practices-beware!
This company’s app defaults to allowing data analytics to share all of your data. Every time you attempt to turn off this feature you will be hit with an error code and it will forcibly reactivate itself. This practice should be banned and the developers should be ashamed. The product is great but their data practices are concerning at best and truly unethical at worst.
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Oslo is a No Go
Frequent disconnects during the night the sleepbuds quit playing the sleep-assist-sounds i have on my iPhone that I need to filter out my tinnitus. I had to go back to using my old Bluetooth sleep mask which never/ever disconnects.
Great product
Love my Ozlo sleepbuds. Would be five stars but terrible customer service.
Horrible customer service
Hi Ozlo Support,
I’m extremely frustrated with my experience so far. I have clearly explained multiple times that my sleep buds are showing no power lights whatsoever and that the troubleshooting steps provided have already been attempted numerous times without success.
Despite this, I continue to receive the exact same diagnostic email instructing me to reset the buds, which is not possible because they will not power on.
I specifically purchased the insurance/replacement coverage to avoid situations like this. At this point, I am no longer seeking additional troubleshooting steps. I am requesting that my claim be escalated to a human representative and that a replacement under my coverage be processed immediately.
Please confirm receipt of this message and provide the next steps for replacement. If additional information is needed, I am happy to provide it, but repeating the same reset instructions is not resolving the issue.
Thank you,
Sean Stone
I’m extremely frustrated with my experience so far. I have clearly explained multiple times that my sleep buds are showing no power lights whatsoever and that the troubleshooting steps provided have already been attempted numerous times without success.
Despite this, I continue to receive the exact same diagnostic email instructing me to reset the buds, which is not possible because they will not power on.
I specifically purchased the insurance/replacement coverage to avoid situations like this. At this point, I am no longer seeking additional troubleshooting steps. I am requesting that my claim be escalated to a human representative and that a replacement under my coverage be processed immediately.
Please confirm receipt of this message and provide the next steps for replacement. If additional information is needed, I am happy to provide it, but repeating the same reset instructions is not resolving the issue.
Thank you,
Sean Stone
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