Paceline User Reviews

What users say

Top reviews

Amazfit watch not found

I have an Amazfit watch that I would like to connect but you don’t have this option for connection. Please add this fitness watch company to your list. Please and thank you.

Used to love this app …

But since it’s gotten rid of the gift card option, I’m going to delete it. The options it offers to redeem points for do not have any options that work for me or dietary restrictions.

Rewards are pointless

App used to have great rewards. Amazon gift cards were amazing. Now the rewards are like 5% off a retailer you wouldn’t ever have purchased from which is less than buying from the actual website and including shipping making you pay MORE for something you don’t want. This is not even worth it.

Calendar View Alteration

I’m a long time user of Paceline. Please bring back in calendar view the ability to see which days of the current week have been exercised on without having to fully click into the week. I want to please be able to open the calendar and see via a symbol on the calendar day if I worked out on a certain day or not. Bringing this back I think would help a lot of people feel more positively again about the app. The main use of the app for a lot of ppl is that calendar view and the ability to look at the calendar and see which days were worked out for the week and which days weren’t.
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This app sucks now

This app used to be one of my favorite apps. I would check it every day and look forward to getting the points. I would exchange them for target and Starbucks gift cards and it was really a lot of fun. Now, all of the rewards are not anything that I’m interested in. Bring back the gift cards and I will redownload the app.
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No longer worthy app

It used to be way better but now it’s completely useless!

Not worth it anymore

I used to get a dollar to amazon, then the points changed and now the rewards are the same as if you googled a discount code. Nothing special. And this update took the one thing the was still worth it - the calendar view of workouts. It’s how I looked back to see what I did over the month, but now it’s gone. App isn’t worth it anymore.
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Long time user

I have used the app for literal years at this point, I had a 188 week streak and now suddenly the app isnt synching all of my data. I lost my streak and my points and customer service keeps telling me it is fixed. Very disappointing!

Meh

It used to be great. This latest update where you can no longer see a calendar and a daily breakdown of your minutes is frustrating. Add this latest update to the bad marketplace and I might have to find something else. The developers don’t understand the “if it ain’t broke don’t fix it” logic. Stop changing!!
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Getting progressively worse

I have been using Paceline for years. When I first started the rewards were gift cards to places people would actually go to, and then they did away with that in place of discounts for stuff most people don’t want . Then they did away with being able to see your friend’s minutes and support them and challenge them. Now they have the “social challenges” that the app arbitrarily decides whether its intensity minutes or steps. I’m actively looking for something that had the old features, even if there are no rewards, and I will probably be deleting my account with PaceLine soon. It is a shame because like I said I have been using this app for years and kept recommending it to people and now every update they do they change the interface and take away features that people liked.

The only reason it gets 2* is because I used to really like it.
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App has been broken for a while

Requires you to “recreate” your account everytime you open it. Literally asks for your name and phone number everytime. Not worth the hassle. Deleting it

Need to be fix

Apparently the application is not track like it should last week it stop working on tracking

Broken

App suddenly won’t connect with fitness device and broke my 52 week streak

Terrible Customer Service, Deleting App

When I first started using this app, it was really awesome and I hade ZERO issues. Now, over the last several months, every so often, I have an issue where the data is missing for a day and when I reach out with proof , they would manually add it for me. For some reason, I reached out a few days ago and am getting pushback stating it won’t be added manually with the nastiest response. On top of that, the 2 tickets I submitted were just closed without out reviewing, resolution or response by a Heather S, Customer Support Manager. She could use a few lessons is etiquette and proper customer service, horrible nasty attitude. Something that was once an enjoyable incentive for exercising has not become a hassle and no longer worth dealing with. Plus, most of the stuff being offered is just you using your point to get hostile discounts on nothing most would want to spend money on. The free gift cards were better. Using my remaining points, deleting the app and moving on. Don’t bother using it, just a waste of time.
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Limited actual rewards minimal reason to use

The rewards marketplace is a joke there’s like one decent option outside of the app you can use being Starbucks and that’s spiked in price since the app launched. They used to have Amazon and target gift cards and the rewards were actually incentive ….. now if I want a coffee honestly less of a pain to just buy it vs compile 40,000 points for a 5$ card.

You used to be good and actually helpful with the rewards you offered. Do better or just let the app die all together because this….. this isn’t it.

Disappointed doesn’t even begin to cover it with what the app had when it first started.

Yes you’ve added new ways to fan points but that doesn’t help anything if the rewards aren’t good save like one and you’ve raised the cost of that one more and more .
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Bring back the real rewards

I used to love this app! The Amazon, Starbucks, and other gift cards (even though they were for small amounts) were a great motivator. They also had awards where you could donate to charitable organizations which I loved. Now the only rewards are for the Paceline marketplace. Even if you earn a gift card amount…you still have to pay (for example, they’ll give you a discounted price if you use a certain amount of points…not possible to pay for an item fully with points even if you have a ton saved up). I’ve been waiting for a while for the app to get better but I am leaning towards deleting my account.
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No Rewards

Thought you could earn rewards through this app…
Seems to be more of a discount of products they promote.

Account user log in

I am not able to log into my appleID account. I would like my points and rewards that I had been receiving over the course the years. Please fix this issue

Said they would give me $40 for taking my info and they lied.

I signed up through Swagbucks to get $40 and consented to my PERSONAL HEALTH INFORMATION TO BE TAKEN only to be “not approved” 2 months later. SCAMMERS!!!!!

Garbage App

I am supposed to connect my healthcare provider but the genius coderleft out a search field and after 5 minutes of scrolling and getting nowhere near it I gave up. I refuse to spend 12 hours scrolling. Way to waste my time for nothing.