Panda Remit User Reviews

Name: Panda Remit
Rating: 4.7 (8412 reviews)

Panda Remit

WO TRANSFER (HK) LIMITED

💰 Finance

✈️ Travel

Customer Experience

Positive experience77.6% of reviews

Neutral1.0% of reviews

Negative experience21.4% of reviews

~ Based on 1,191 written reviews from the US App Store.

What users say

Summarized from real user reviews of Panda Remit. Based on 8.4K reviews and a 4.7/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast and efficient
🔒Secure and reliable
👍Convenient and user-friendly
💰Competitive exchange rates
💳Multiple payment options
🎁Frequent discounts and promotions

Negative things

🐛Occasional technical issues
⏱️Slow transaction times for some users
🤖Inconsistent customer service
💰High fees for some transactions

Is Panda Remit Safe?

Panda Remit appears safe based on user ratings. AppsHunter Safety Score for Panda Remit is 94/100.

This assessment is based on 8,412 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience

0.8% of ratings suggest some concerns

5.6% of ratings point to a risky experience

~ Based on 8,412 App Store ratings for Panda Remit.

Is Panda Remit Legit?

Panda Remit appears to be a legitimate app. AppsHunter Legitimacy Score for Panda Remit is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Account Under Review, Money Locked, No Timely Resolution

Panda Remit allowed me to make a transaction before my account was approved. Since yesterday, my account has remained “Under Review,” and my money has been locked. Customer support keeps saying they have followed up and that the verification will be completed within 2–3 hours, but even after waiting 6-8 hours, there has been no update.

They also told me that the review is delayed because it is the weekend. If account verification cannot be handled on weekends, then Panda Remit should not advertise or imply a 24/7 service without clearly stating that account reviews are unavailable during weekends. Customers should not be allowed to transfer money before their account is fully verified if the funds will then be locked.

Overall, this has been a very frustrating experience due to the lack of transparency, delayed verification, and my money being inaccessible.

JeevJeevi88

a month ago

Response from developer

Dear customer, hello. The anxiety and resentment you are experiencing as a result of the delay in order is very understandable, and this situation is truly frustrating. As for "allowing order to cause fund freezing before audit, we allow accounts that are not fully Approved to initiate order first. the original intention is to save time for users. account opening audit and order run synchronously. order processing will only be processed after account opening authentication is completed. this process fails to fully consider the inconvenience caused to you by fund freezing when the audit fails. we have recorded and promoted optimization. Indeed, it may take a long time to open an account for non-workday reasons. We apologize for this. We will further optimize the processing flow in the future to reduce the waiting time of users as much as possible. Please send the order number and register Mobile Number to the customer service email service@pandaremit.com, we will arrange special personnel to give you priority, we once again solemnly apologize for the inconvenience caused to you.

Used by Scammers

This app is heavily used by scammers. Many of the menus don’t translate properly. The app discusses refunds but doesn’t clearly state the process and they are not willing to help in the event you are scammed. Be prepared to work with your bank if funds are stolen.

Truckboat

a month ago

这是我最差的一次体验

从未经历过整个订单没有人处理不停在AI客服的引导下重复无数遍同样的回答。并且还没有电话客服可以联系提供帮助，已经在这个app上转账近80000了，第一次遇到如此夸张的问题

Adammfan

a month ago

Customer service

It took time to complete the remittances because to the receipt-ant country rules. But, the customer service operator don’t have good way of handling the request. They have been asking for the same ID documents continuously for 3 days. Still they said me that i provide the expired documents. Very bad ways of mananing the request.

sangit manisha

a month ago

Response from developer

Dear user, hello! I'm very sorry that I couldn't provide you with a satisfactory experience. order you have any questions, you can send the order number to our customer service email: service@pandaremit.com. After receiving the email, our supervisor will follow up asap. We attach great importance to your feedback, and will strengthen the training of customer service personnel to improve the overall service efficiency. Thank you for your understanding and support.

垃圾软件汇款等好久

我7.3号汇款等到6号还没到想干嘛

beibeineo

2 months ago

8008号客服态度超级差

投诉8008号客服

Zzcvnshsjaushwkakaj

2 months ago

customer service

Customer services are very garbage!!!!

lyw57728

2 months ago

Plaid broken for DCU & No manual ACH backup! ❌

Trying to link my DCU bank account via Plaid completely fails. It keeps giving a "wrong username/password" error even though my credentials are 100% correct. To make matters worse, Panda Remit doesn't offer a manual routing/account number link with micro-deposits like every other major remittance app does. Please fix the Plaid integration for credit unions and add a manual verification fallback. Right now, the app is completely unusable for me.

ramzahlan

2 months ago

Response from developer

Hello! We fully understand your concern about the funds‑arrival time and sincerely apologize for any inconvenience this may have caused. We currently support a variety of Payment method, you can replace other ways to try again, Or you can send the register account number and problem screenshot to our customer service mailbox: service@pandaremit.com, we will follow up asap. Thank you very much for your understanding and hope to bring you a smoother experience.

Panda Remit

Makes life more enjoyable & easier by transferring my money very faster with higher market prices with in minutes I love this.

sandhuz108

2 months ago

骗子公司

非常垃圾，虚假宣传，客服踢皮球耍无赖

请告诉我如何注销

3 months ago

流氓软件，虚假宣传

骗子骗子骗子！！！不要相信他们不要用他们家汇款！客服耍无赖，邀请新人奖励是假的。我朋友注册并且汇款成功之后我问客服奖励什么时候到账，客服要了我朋友的手机号查完跟我说要等汇款到账，今天汇款到账了却说我朋友没有填写邀请码？？我亲自拿他手机点我分享的链接一步一步注册账号下载app，注册页面也显示了我的邀请码，现在告诉我没有邀请码。客服一直踢皮球不解决问题，垃圾

Just_J:

3 months ago

Rubbish App

It always shown exchange rates between this app and bank app’s rate.i just installed this app since my bank app’s has bad exchange rates.i just downloaded this app to try find out whether it is had a good exchange rates with lower transaction fees or not. The first time when i made transactions,it has zero transaction fees but when i start to make the second transactions it has higher transaction fees and when i tried compare the amounts with my bank app’s exchange rates ,it shown my bank app’s has to pay less whereas this panda remit app i have to pay more including for its transaction fees. Hence,i would rather use my bank app instead of this trash remit app.

Kopi c siew dai

3 months ago

草台班子

Horrible customer service and misinformation. When I sent money to my own Alipay, there was zero information about the fact that the money won’t go into my Alipay wallet. It will go to some sort of travel wallet that can only be used if you are physically in China for a non-Internet related pay. I was trying to get customer service to help, I had to beg the AI half a dozen times before they transfer me to the customer service who basically told me there’s nothing they can do, even though they knew only Chinese residents can receive the money, they did not have any warning before the money was sent. And I’m now stuck with this money in this travel account that I can never use. 我要打钱到我自己的支付宝，但我不是中国居民，打款的时候他一步只是申请什么，但是没有说过旅行钱包这么一回事，后来钱打完了进了一个根本用不了的钱包，他们就说不关他们的事，评分也只有满意和非常满意，简直就是草台班子

whyiseveryhandletaken

3 months ago

The worst

Gladly accepted my money, did nothing to transfer my money to a verified recipient, have refused to return my $700, although I only requested that they refund it to my original bank.

Paulk9

3 months ago

非常垃圾的软件

非常垃圾的软件，所有手续都是正规的，税务局的税单它们竟然说审核不通过，千万别用

新一中明

3 months ago

Transfer of funds

I have sent money Canadian $ 2 days ago and yet no transfer. Sent inquiry and no response. Think twice before using this app

dude1343

3 months ago

Response from developer

Dear user, hello! We sincerely apologize for the inconvenience caused to you. If your order has not been received, please send the relevant order number to our customer service mailbox: service@pandaremit.com. After receiving the email, our supervisor will asap carry out urgent verification and processing. We attach great importance to your feedback and will optimize the processing process to improve the overall service efficiency. Thank you for your understanding and support.

Very slow service

I remit my money on 1pm May 1st till now 4th May I still haven’t received any money and it is my first time using this app. Can’t reach any customer service at all, tried red book, WeChat, WhatsApp even the in app customer service but totally no reply at all. Is a total disappointment. This will be my first remit and my last using this app.

M3LT9822

4 months ago

회원탈퇴 안됨

에러뜨면서 회원탈퇴막음

Djdoapa

4 months ago

Response from developer

Dear user, I'm sorry for not bringing you a satisfactory experience. Please send your problems and register Mobile Number to the customer service email (service@pandaremit.com), and we will contact you asap. We will continue to optimize our products and services and look forward to providing you with a smoother experience. Thank you for your understanding.