Don't download it, they steal your money.
This app is trash. When you're on the bus, you can't even pay with the virtual card the app gives you after topping up. To make matters worse, even the bus drivers themselves have no idea how to use the app. It's a total scam.
Love it
I been using this app a good 2 years
Scam to eat your money.
These apps are so trash. I purchased a bus pass and it expired in 8 minutes. I ended up just taping my credit card on the bus so I had to pay the fare twice because the driver said there was nothing he could do about it. Between this in the Tri Rail app I swear it is designed to take your money. You would think the fare would at least be valid for a full day.
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Always CRASHING!!
Crashes every time open it and I have to re enter user name and password. Come on developers. Sort it out and make it stable
Ridiculous
Fix your app, it crashes constantly, I literally just finally got it to work right and when I went to scan my phone went right back to Home Screen and I looked and saw it charged me when I didn’t even get to use it!!
Always closing down. Not stable
Always having to restart the app which is a pain. Not stable
App not working
The App wouldn’t work it was stuck.
It was not showing the bar code that scans. I called and verified my money was still loaded but couldn’t get it to work!!!!
It was not showing the bar code that scans. I called and verified my money was still loaded but couldn’t get it to work!!!!
Limited Options
No 1 day unlimited passes like BCT. Only $2 pay as you go.
Don’t offer refunds
They apparently don't offer refunds. My pass expired because the bus was late and i called their customer service number and was told they don't give refunds on that. The bus passes should expire at the end of the day not like 10 minutes later, just my opinion.
Y didn’t just allow us to use Apple or Google pay instead
There’s no student fare, so you will pay $2 instead of $1. English is not my first language so there’s other language like Creole or Spanish: if you’re a foreigner that not good at speaking English.
Not student friendly
This app has no student fares. Even if your bus driver clicks the student option on their panel, “Pay As you go” pass will still take two dollars instead of one. You are also going to have to jump through many loops to add money on you account.
age
theres literally no student fares on this app
Nothing
The drivers know nothing about this!! And I can figure it out!!! I’m out $20 now. Any help appreciated
Why is the app only in English?
We have passengers who speak spanish and creole, why is the app only in english? This app needs to be updated to accommodate passengers who don’t speak or read english
