LOVE THIS APP LOVE INVID
I used to have issues with the app but I called InVid support they helped straighten all the little things out for me. Now my system works flawlessly, my cameras load quickly, and they walked me through how to do the little things I’ve been wondering how to do. Once explained to me this app is so user friendly.
Show more
So thrilled
I couldn’t be happier with the functionality of this app, everything works so smoothly. Everything I need is right in front of me. The playback and the analytics work phenomenally and the in-depth attribute searching is a huge plus. I never had an issue before but when I messed something up, InVid Tech Support was right there to fix it in no time.
Show more
Very easy and simplistic to use!
The app is very user friendly and easy to use. The app hasn’t really caused me any issues as of now. The playback functionality has saved me a couple of times!
Smooth and Easy
I like how the app feels just like using the NVR. It runs smoothly even in remote areas and gives me peace of mind knowing I can pull up my cameras whenever I need to. It’s definitely one of the better CMS platforms I’ve worked with.
Clunky but functional
Had I known when I purchased my camera setup from my alarm.com installer this would be the only way to operate/control/monitor those cameras….I likely would have shopped elsewhere. The app is functional in that you can view live and recorded footage from the cameras. But simple features like a “pause” button to pause recording while hosting a patio dinner? Nope. View alarms? Yes, but it’s like 6 button presses in incredibly obtuse menus to view them. Want to setup alarm zones on a camera or screen off certain recording zones? You can but you’ll need to dig into technical docs found elsewhere on the web to do this. Literally the most user unfriendly app I’ve ever used. Crazy, overly complex and seems to have been designed for installers, not end users. It is what it is….just know what you are getting if this is part of your home camera monitoring solution.
Show more
play back download
always fails. always device offline error in the app yet the device is running smoothly and is hard wired to esthernet
The most terrible app for security
Just give it up this is such garbage like you can’t load anything why would you have such a terrible product like this should make you embarrassed
Motion Alert Notifications
Still get tons of motion, alert notifications on my doorbell camera, even though I have gone into the settings of the doorbell camera to turn those off as well as gone into my push settings and turned motion notification off.
I’ve never had this issue with any other cameras except the doorbell ones.
I have had several calls with tech support and can’t seem to find a resolution.
It would also be nice to be able to remotely update firmware and edit the settings of the doorbell camera through the app, without having to get a laptop or a desktop computer.
I’ve never had this issue with any other cameras except the doorbell ones.
I have had several calls with tech support and can’t seem to find a resolution.
It would also be nice to be able to remotely update firmware and edit the settings of the doorbell camera through the app, without having to get a laptop or a desktop computer.
Show more
Works well
Simple
Bad Update
Update now excludes snapshots in notifications.
Useless.
NOT user friendly
Useless.
NOT user friendly
Offline issues
There is need to fix the cameras constantly going offline.
Need a update for the update
The app was updated today and it times out before the cameras load, cmon you guys need to do better than this!
Glitchy
Does not connect to any of my cameras. It finds them in the LAN search but won’t connect.
Reliable
Continuously improving, overall satisfied with the progress the Invid team has made. Been using for 2+ years
Time for a refresh
The company is huge and has a tremendous amount of presence yet the app stinks. It’s almost impossible to get it to do anything beyond the basics. Not intuitive and very clumsy
Great Interface
User Friendly and good quality for us!
Excellent
Best support staff.
Horrible service
Clunky interface, very difficult to use.
App stopped providing push notifications!!!
App suddenly stopped providing push notifications and no changes were made to the settings. This is unacceptable!
Need to update
I with I saw this reviews before i purchased . Very slow , takes for ever to load
