Lab Test reports delayed
It has become a fashion in Paras Hospital Gurgaon that you get your lab tests done but your report will not be uploaded in WhatsApp chat, Website etc. when you will call their helpline numbers, they assure every time that report is currently not available but we are raising the issue. But when you go to Hospital reports are always found ready. This has happened twice with me. There is no complaint mechanism, no grievance redressal mechanism, just formalities everywhere.
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No OTP ever
Difficult to logon. The OTP never comes on iphone. The support team is so pathetic they did not even reach out to check what is the issue. We are still not getting any OTP from Paras so unable to view any reports.
Login doesn’t work
App doesn’t login after mobile number and otp validation.
Paras App
Very poor performance
Keeps crashing
Super buggy currently (Feb 2026) keeps crashing on launch making it very difficult to use.
