Atrocious app
The information in the app contradicts itself in multiple places (e.g. “print and display this permit in vehicle dashboard” then not providing a file and the dc.gov website saying they no longer use printed permits and it’s all digital). Moreover, the app is glitchy, navigation and UX isn’t intuitive, and it’s exceptionally confusing. Overall, probably the worst app I’ve seen, which isn’t surprising because DDOT is the most incompetent government agency I’ve ever dealt with.
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Horrible design
Is it possible to give negative stats? This is one of the worst apps ever designed. The login never saves, and if (if) you can get in, the system is designed to be as confusing as possible. Thanks DC!
It’s OK
It should always say that no printout is needed at the top. Went crazy trying to print something
Might possibly be
Might possibly be the single worst app ever to be made available for consumer use. Congratulations on getting almost every aspect of design completely wrong. This app fails to function even when you are able to successfully decode the absolutely bonkers and counterintuitive instructions. It must have taken real skill to build something so terrible, and whoever convinced DC to adopt it was a genius, or paid bribes to do so. Amazing to think such horrible software still has a place in the market. Well done! You give hope to the incompetent.
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Zero stars. App is trash (Aug 2025)
What the actual f is this app? The ParkDC website is decent and works pretty well on your phone. This app is like a draft version that the intern made in a day and no one finished. I wish I could post screenshots to show how bad it is. The buttons/options are like file names, like “HOMEPAGE.SCHEDULEVISITORVPAGE.TITLE” and not intuitive once you’ve selected the kind of parking permit you are trying to get.
Zero stars. Waste of an app.
Zero stars. Waste of an app.
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This app does not work
This app does not work
This app is where hope dies
The app is so inconsistent. And I mean user interface. It is impossible to print permits which is the entire point of this app. Only feel anger when using this app
Reinstall needed for password change to be accepted
I reset my account password through the ParkDC web site using the Safari browser on a Mac. The new password was then correctly displayed in the iPhone app at login. But an error message still said login was invalid. The new password was not accepted until after I deleted and reinstalled the app.
The worst
Unbelievably stupid app. It could be so easy but DMV has screwed the pooch again.
Worst App in Existence
Most frustrating user experience ever. The worst thing is that all the buttons and software processed work but the app won’t create an actual permit. I technically created 4 separate permits for a single visitor in my system, but it refuses to create a single printable permit for me. Absolutely terrible. I do not have words for my frustration with this app.
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Just awful
Says my address isn't in the RPP database which isn't true, using website instead
Terrible app
Terrible app, not intuitive at all, not user friendly at all, burn it down and start over pleas
Unclear and functionality issues
I use this app to approve visitor parking when out of town guests are staying at my place. However there are several annoying features that make it frustrating to use:
1) it is not intuitive. For example, for overnight guest parking you have to select “multi-day” and then set the recurrence to “daily” in order to have different start and end dates for overnight guests. This has confused every single guest that has tried to use the app to send me a parking permit request.
2) you cannot print permits from the app. It has a button to print, but the PDF it generates is a blank page. After approving in the app, you still have to log into the same account on a computer to be able to generate a pdf with the actual permit details on it.
3) you cannot have multiple accounts that can approve the permit for a single house. This can be extremely inconvenient for housemates or spouses who are not in the same place when coordinate plans with guests.
1) it is not intuitive. For example, for overnight guest parking you have to select “multi-day” and then set the recurrence to “daily” in order to have different start and end dates for overnight guests. This has confused every single guest that has tried to use the app to send me a parking permit request.
2) you cannot print permits from the app. It has a button to print, but the PDF it generates is a blank page. After approving in the app, you still have to log into the same account on a computer to be able to generate a pdf with the actual permit details on it.
3) you cannot have multiple accounts that can approve the permit for a single house. This can be extremely inconvenient for housemates or spouses who are not in the same place when coordinate plans with guests.
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Utterly useless
This is the most poorly designed and confusing app I have ever seen. It is utterly useless.
Useless App
No way to “schedule a vehicle”. When adding a vehicle, only times can be selected, not dates. Then the vehicle is NOT added to the permit. Also, no way to print an active permit. It states “permit not available”.
Getting a paper permit allowed visitors to park for two weeks. This app requires me to renew visitor passes every day. DDOT website states residents can get a permit using the app. This is incorrect. This app only works for visitors. There is no clear way to renew or obtain the RPP (DC residential parking permit). Minor: when clicking on messages, you can see the beginning of the message but there is no way to open the message to read the whole thing.
Getting a paper permit allowed visitors to park for two weeks. This app requires me to renew visitor passes every day. DDOT website states residents can get a permit using the app. This is incorrect. This app only works for visitors. There is no clear way to renew or obtain the RPP (DC residential parking permit). Minor: when clicking on messages, you can see the beginning of the message but there is no way to open the message to read the whole thing.
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Not helpful
The guest parking permits won’t print for me.
Can’t register
I can’t even get past the registration page as it doesn’t allow my address within the city. Are raccoons running this thing?
What on earth is this app
Without question one of the most nonsensical and useless apps I have ever used. How many tax dollars went into producing this trash? This is a national travesty. Who approved this?
Everyone involved with this should be shamed, embarrassed, and prohibited from doing anything ever again.
Everyone involved with this should be shamed, embarrassed, and prohibited from doing anything ever again.
Does not work
Cannot create an account. After entering name, address etc., the "next" button is always disabled.
Horrible app, horrible system
Exhibit A of DC government dysfunction. Extremely confusing, frustrating, non-intuitive, difficult to navigate, etc. Simple task, getting a visitor parking permit, cannot be done on app. Desktop hardly better. Printing requirement, insane, cannot be done at police station. System broken. DDOT 24/7 number=vacant. Just total utter breakdown at every possible level. Our tax dollars at work.
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