Password Manager User Reviews

Customer Experience

Positive experience60.7% of reviews
Neutral6.0% of reviews
Negative experience33.3% of reviews

~ Based on 532 written reviews from the US App Store.

What users say

Is Password Manager Safe?

Password Manager - mSecure appears safe based on user ratings. AppsHunter Safety Score for Password Manager is 96/100.

This assessment is based on 50,877 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 50,877 App Store ratings for Password Manager.

Is Password Manager Legit?

Password Manager - mSecure appears to be a legitimate app. AppsHunter Legitimacy Score for Password Manager is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love

Easy and simple to use
Love the different options

Organization At Its Best!

I love this app and I have had it for over five years!

Have used for years. Love it. Secure. Long term stability.

I have used this password manager for over 8 years. Easy to use, I can add customized fields. Can auto fill in passwords from the msecure browser and don’t need to worry that my passwords aren’t safe or that I will lose them.
Keeps combination lock numbers.
I keep sensitive information personal notes in it.
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Not working.

Quit working.

Unable to login

I have use Microsoft Office for years. Now it is asking me to activate my account. Nothing I do works. Very frustrating.

Great Password Manager

I have been using this app since 2010. I am very happy with its security and ease of use. While I prefer sorting my passwords by category, my husband prefers alphabetical. Never have I had any problems with this app. I love when I get reminders that an old password is weak or used repeatedly. Not worried about changing passwords because I have the ability to look them up easily if I can’t remember. This app has been a lifesaver.
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Poor Support

I like this product for the most part, and I have been using it for years. Howver, I recently found the need for product support. I was migrating to a new mobile device. The new device was bult from the old one, so the configuration matched. By trying to establish a connection, I erroneously deleted my account on the new phone. This immediately impacted all access, even on my desktop. I have a local backup file. And I created a ticket through mSecure support. It has now been 4 days. I received 1 message, which told me how to backup my file from on offline device. But nothing on how to reestablish my account! I now have to evaluate moving to a new product, just to get back up and running! I am disappointed in mSecure service when I need it the most!
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An app that forgets you already paid for it

Never as good as the old version but generally ok. The app seems to be on the downhill slide now though. It's doing the "move things behind the subscription paywall" part of the spiral.
They seem to forget many of us already paid for the app and have no interest in cloud services or subscriptions.

Great app

Great app for securing passwords with family

My “go-to”

Keeps my essential info organized. Using it now for a number of years.

Love it.

Used for years would be lost without it.

Best Password Keeper

I have used this app for over 10 years. It has never failed me. It keeps all my stuff private and easy to access. If your Face ID is being used the username and password will fill in automatically. There is nothing that I wish I had on this app because it is all there. You won’t go wrong using this. When you change a password or account it will automatically change on the devices that are in sync. Great App A+++
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Face ID

Keeping Face ID behind the paywall is egregious. It’s not like it’s some new feature that’s difficult in implementing. It’s a common feature on all apps.

Good Lord, is that all you can “develop” to generate dollars for the company?

Don’t like new setup

Suddenly my list of passwords and the locations are moved to several different columns and are not found in the all group. This makes it hard when you need to find a password. Used this for years, but now I’m frustrated

Update issue

Well I have been using this for years and now with the latest update the app crashes. The first thing it tries to do is sync and after about 5 seconds the app crashes. Great testing before deploying an update.
The issue is with the sync to Dropbox. If you turn off sync no more crash. Please fix ASAP.
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Great App

This app has saved my skin many times. I couldn’t live without it!

Update

Your newest update is horrible! I loved this app now I cant find certain passwords. It wants updates, I dont want to change over 100 passwords! Very disappointed!

Used to work

This used to work well. Now they changed everything. I cannot find my records. Will never use it again

Constant Nag

I’m a paying customer. Please stop nagging me to upgrade.

Crashes on startup and export is terrible

I’m not going to waste much more of my life on this app by going into detail. But a password manager MUST be reliable and also have an export feature that doesn’t require an hour of massaging to be usable. Completely unacceptable. I’ve used this for years but I cannot tolerate two days of a password manager failing for any reason.
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