Good but could use work
I’ve encountered a few incidents where my notes are not uploading despite being on Wi-Fi and also trying cellular data. Support is limited. I assume this is because it’s Australian company and I’m in America but if you’re gonna cater to other countries, support should be available. It’d be nice to have someone to troubleshoot in the moment. I’m here waiting for my notes to upload.
8/2025: I was able to connect with the team. They resolved the transcribe delay and since then it’s been such a time
saver. I’m now out of work on time and not bringing yesterday’s notes into the next day. The customer service has been great, Darren was a huge help!
8/2025: I was able to connect with the team. They resolved the transcribe delay and since then it’s been such a time
saver. I’m now out of work on time and not bringing yesterday’s notes into the next day. The customer service has been great, Darren was a huge help!
Show more
Good but could use work
I’ve encountered a few incidents where my notes are not uploading despite being on Wi-Fi and also trying cellular data. Support is limited. I assume this is because it’s Australian company and I’m in America but if you’re gonna cater to other countries support should be available. It’d be nice to have someone to troubleshoot in the moment. I’m here waiting for my note upload.
Show more
Very good but update not working
The software is really effective I really do like it but recent update needs to be fixed. Company does not have any contact info and does not communicate to clients well Here is hoping they receive the message .UPDATE. The company has reached and has been helpful in resolving the issue. I have revised my rating.
Show more
Very good but update not working
The software is really effective I really do like it but recent update needs to be fixed. Company does not have any contact info and does not communicate to clients well Here is hoping they receive the message .
Crash
App crashes at least 2-3 /day for me and it loses all the data for that particular recording. Please update
