Comparison

PatientNotes vs Heidi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PatientNotes

This AI-powered app assists healthcare professionals in drafting clinical notes, patient summaries, and medical letters. It streamlines documentation, enhances quality, and prioritizes data security and patient confidentiality.

Highlights
  • AI-generated clinical notes
  • Instant patient summaries
  • Automated medical letters
  • Privacy and security focused
  • Enhanced note quality
  • Designed for healthcare professionals
Features
Read full description

PatientNotes is the AI-powered clinical note-taking app that helps healthcare professionals save time, enhance documentation quality, and maintain the highest standards of data security. Whether you're drafting clinical notes, patient summaries, or medical letters, PatientNotes streamlines your workflow, ensuring fast, accurate, and privacy-focused documentation with ease. Designed for doctors, nurses, and medical assistants, PatientNotes combines cutting-edge AI with secure technology, making it the trusted choice for modern medical documentation needs. STREAMLINE YOUR CLINICAL DOCUMENTATION WITH AI Healthcare professionals face growing administrative burdens, spending hours on clinical note-taking and medical documentation. PatientNotes was created to address this challenge by delivering a smart, efficient solution that supports busy medical environments. By automating routine documentation tasks, PatientNotes frees up valuable time for patient care without compromising on the privacy and accuracy essential to healthcare. With its intuitive design and secure AI capabilities, PatientNotes empowers you to produce professional medical notes, summaries, and letters swiftly and confidently. KEY FEATURES OF PATIENTNOTES AI-GENERATED CLINICAL NOTES Draft comprehensive, accurate clinical notes quickly using intelligent AI assistance, tailored for medical workflows. INSTANT PATIENT SUMMARIES Transform complex patient histories into concise, clear patient summaries in seconds. AUTOMATED MEDICAL LETTERS Create polished referral letters, discharge summaries, and other vital medical letters with minimal effort. PRIVACY AND SECURITY AT THE CORE Built as a secure clinical notes app, PatientNotes prioritises patient confidentiality with robust encryption and strict data policies. ENHANCE NOTE QUALITY AND CLARITY Elevate your documentation with AI-driven suggestions for improved structure, grammar, and clinical clarity. DESIGNED FOR HEALTHCARE PROFESSIONALS Developed with clinics, hospitals, and solo practitioners in mind, PatientNotes ensures efficiency, compliance, and ease of use for all healthcare providers. BUILT WITH PRIVACY AND COMPLIANCE IN MIND PatientNotes is committed to protecting sensitive health information, aligning with GDPR, HIPAA, and other global healthcare privacy standards. Your notes are securely encrypted, and where possible, processed on-device to ensure maximum security. No patient data is shared externally, offering a privacy-focused note-taking solution for doctors and medical teams who value discretion and compliance. Our technology ensures that your clinical documentation remains confidential and protected at every stage, giving you complete peace of mind when using AI to support your practice. WHY HEALTHCARE PROFESSIONALS TRUST PATIENTNOTES PatientNotes is trusted by medical professionals worldwide who demand reliable, secure, and efficient documentation tools. PatientNotes is developed by healthcare experts and technologists with a passion for supporting better clinical outcomes through innovation and trust. START SAVING TIME ON CLINICAL NOTES TODAY Ready to revolutionise your clinical note-taking? Download PatientNotes now and experience the smarter, faster, and safer way to handle your medical documentation. Get started in minutes – no complicated setup, no technical expertise required.

About

Heidi

This app assists medical professionals by transcribing patient conversations into structured clinical notes and providing quick access to citation-backed medical evidence. It aims to reduce administrative burdens, allowing clinicians to focus more on patient care.

Highlights
  • Real-time transcription of clinical conversations
  • Structured note generation
  • Offline transcription with sync
  • Ad-free access to citation-backed medical evidence
  • Region-aware search results
  • HIPAA, GDPR, PIPEDA, NHS, APP, ISO 27001 compliant
Features
Read full description

Capture clinical notes. Access citation-backed evidence. All in one place. Heidi supports care from consult to clinical question, so you can focus on patients or take a minute for yourself. **Document anywhere** Heidi Scribe captures clinical conversations and turns them into structured notes, ready to review and refine. If your connection drops, transcription continues and syncs when you are back online. - Real-time transcription - Quick edits on the go - Secure sync across devices **Search trusted evidence** Heidi Evidence provides unlimited access to citation-backed clinical information. Completely ad-free. Built to support clinical thinking, not replace it. - Inline citations linked to trusted sources - Clear summaries grounded in original literature - Region-aware results **Trusted by clinicians worldwide** - 2.4 million patient visits supported every week - 37 million hours returned to clinicians in the past 18 months - 200 plus specialties across primary care, hospitals, and allied health **Why clinicians choose Heidi** - More time with patients - Less admin after hours - Al-generated notes reviewed and refined by clinicians - Evidence, billing, coding, and follow-up support - Compliant with HIPAA, GDPR, PIPEDA, NHS, APP, ISO 27001 Heidi. Your Al Care Partner. Terms of Use: https://heidihealth.com/legal/heidi-scribe-terms-of-use Privacy Policy: https://heidihealth.com/legal/privacy-policy

Screenshots

PatientNotes4 screens
Heidi4 screens

Verdict

The call

The clearest difference is ratings volume: Heidi at 2.6K against PatientNotes's 7. Heidi also leads on update cadence (every 4 days vs fortnightly). PatientNotes's advantage is review sentiment (70% vs 49%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for PatientNotes against 4.7 for Heidi. That said, the two scores are not equally well evidenced: Heidi has 2.6K ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 70% of PatientNotes's written reviews are positive against 49% of Heidi's.

UpkeepUpdate frequency

PatientNotes ships an update fortnightly, Heidi every 4 days. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
PatientNotes versus Heidi: the parameters behind the verdict, then further details
ParameterPatientNotesHeidi
PriceFreeFree
Rating4.7 (7 ratings) — better4.7 (2.6K ratings)
Positive reviews70.0% of reviews — better49.4% of reviews
Number of ratings72.6K — better
Update frequencyFortnightlyEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size49 MB169 MB
Age rating17+4+
DeveloperPatientNotes Pty LtdHeidi Health Trading Pty Ltd

Customer experience

PatientNotes

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews10 reviews
Positive70.0%
Neutral20.0%
Negative10.0%

Heidi

All ratings2,582 ratings
Positive93.7%
Neutral2.4%
Negative3.9%
Written reviews257 reviews
Positive49.4%
Neutral9.7%
Negative40.9%

Bugs and requests

PatientNotes

Not enough reviews yet to summarise bugs or requests.

Heidi

Reported bugs

12 issues
  • Not saving all the information
  • App crashing every time I attempt to start a new note
  • Slow to load, often crashes or fails to record a session
  • Crashes very frequently, doesn't record unless you have the physical app open and doesn't save recordings
  • The pre-recording button and the recording button are almost identical
Show 7 more
  • Rarely works, have to voice record my sessions and upload the recording for it to work
  • Routinely unstable and most of my session recordings have irretrievably failed
  • The app only recognises one delivery email address
  • Randomly stops recording and gives an error message
  • Stops recording if you get a call or any disruption in connection
  • Cursor disappears when editing
  • Recording consistently

Requested features

4 requests
  • Apple Watch version to record and transcribe audio
  • Remember last used email address or have a default email
  • Ability to change the plan
  • Watch integration

In-app purchases

None

PatientNotes

No in-app purchases

None

Heidi

No in-app purchases

Questions

Is PatientNotes free?
PatientNotes is free to download, with no in-app purchases.
Is Heidi free?
Heidi is free to download, with no in-app purchases.
Which has better reviews, PatientNotes or Heidi?
PatientNotes is rated higher. PatientNotes averages 4.7 out of 5 from 7 ratings, while Heidi averages 4.7 from 2.6K ratings.
Do PatientNotes or Heidi have ads?
Neither PatientNotes nor Heidi shows ads.
Which is updated more often, PatientNotes or Heidi?
PatientNotes ships an update fortnightly, and Heidi every 4 days. Most recently, PatientNotes was updated on November 3, 2026 and Heidi on October 30, 2026.

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