Pawshake User Reviews

Customer Experience

Positive experience62.1% of reviews
Neutral6.0% of reviews
Negative experience31.9% of reviews

~ Based on 417 written reviews from the US App Store.

What users say

Is Pawshake Safe?

Pawshake - Dog & Pet Sitter appears safe based on user ratings. AppsHunter Safety Score for Pawshake is 91/100.

This assessment is based on 437 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.5% of ratings point to a safe experience
2.5% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 437 App Store ratings for Pawshake.

Is Pawshake Legit?

Pawshake - Dog & Pet Sitter appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pawshake is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

easy to use and amend

I'm a pet sitter, this app is easy to use and amend, it helps me reach a number of clients and little animals (love)

Awful AI

Genuinely the most horrific and invasive ai system that reviews your photos, profile picture and bio and takes out your individuality to make a sanitised complacent and corporate friendly slop profile. This app is not what it used to be and I do not recommend using it anymore.

Glitching

I installed it wanting to become a pet sister, it was extremely glitching from the start. When I wanted to put my details (name etc) my keyboard wasn’t showing up at all and I’ve left the app couple times thinking it’s just a one time thing. I put email and password and when I clicked continue, it kept showing me 4 times to put email and password again and started glitching.
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Decent but needs a ton of work

The platform itself is good but they don’t put in any effort to have sitters update their profiles for their actual schedules or for sitters to have accurate information. You will spend hours contacting sitters who say they are available but aren’t actually.

Dog sitter had a psychotic break, ruined our vacation, and Pawshake kept their profile online

In theory this is a great app. In practice, our second ever sitter ended up having a psychotic break, sending over 400 extremely vile racist, homophobic and generally insane texts in the span of an evening. She wouldn’t stop and wouldn’t show us a picture of our dog to show she was ok, and started talking about human sacrifice, so We had to organize an emergency pick up at midnight in the middle of our vacation.

Needless to say it ruined our trip. We reported the profile and Pawshake suspended it briefly. But less than a month later we went back on the app and saw the exact same profile was active again. What’s worse, they wouldn’t let us leave a review to warn others, and didn’t even respond when we emailed them to complain.

There are plenty of great dog sitters on Pawshake. But there are also racist, mentally unstable people that the app knowingly allows to watch your pets. So my best advice is be careful.
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Love this app!

So helpful to be able to last minute click on a sitter and see if they’re available. The map function is super helpful too as it’s great to find someone close to home or work.

Needs a function to keep sitters accountable

I want to use Pawshake more but I had a bad experience with a sitter who was only staying half of the time for their visits. I wish that the app had a feature to keep sitters accountable for the time they are present, similar to their competitor Rover.

Seriously great care for pets

We have used Pawshake across multiple states in Australia and have found it incredibly useful and convenient. It has made it easy to find high-quality, trustworthy dog sitters who can meet a wide variety of needs, whether we need someone for a short stay, a longer period, or simply different types of care depending on our circumstances.

We have been consistently impressed by the quality of the sitters we’ve found through Pawshake, and the platform makes the whole process of finding and connecting with the right person so much easier, and close to our location. It has been especially valuable for us as we have moved and travelled between different states, and I travel so often for work. We highly recommend Pawshake to anyone looking for reliable, caring and flexible pet care.
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Brilliant service

Great app that enables us to find some lovely people to look after our wonderful doggy, so glad we found it , offers us peace of mind when we travel.

Easy to use, good range of sitters

Easy to navigate platform, good functionality, good range of sitters in my location.

Gardienne de chat

Service excellent et facilité de reservation

Great app

I enjoy this app as it takes out the guess work

À fuir

Malgré de (très) nombreuses tentatives, impossible de créer mon profil de pet sitteuse malgré de nombreuses tentatives. La raison ? pas de photos assez belles pour cette application :
-la photo de profil n’est jamais assez bien: visage trop sur le côté, luminosité pas assez belle…
-les photos sur le profil, tout pareil…

Je pensais pas qu’il fallait un bac +10 en photographie pour faire du pet sitting, et bien pawshake m’a démontré le contraire.

Je ne conseille vraiment pas, allez voir ailleurs ça vous évitera de perdre des jours pour rien (ce qui a été mon cas)
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Response from developer

Bonjour, Nous sommes désolés d'apprendre que vous n'avez pas pu soumettre votre candidature pour rejoindre notre communauté. Nous comprenons votre frustration. Cependant, avoir de bonnes photos sur son profil donne l'impression d'un profil professionnel aux propriétaires d'animaux. De petits détails comme ceux-ci peuvent faire toute la différence lorsque les propriétaires choisissent une personne pour s'occuper de leurs animaux. Une galerie de photos soignée et cohérente aide à instaurer la confiance et permet aux profils de se démarquer. Cela étant dit, je vous invite à nous contacter à l'adresse info@pawshake.com afin que notre équipe puisse y jeter un coup d'œil. Merci par avance, L'équipe Pawshake

Miss C Millard

I’ve had such a positive experience using Pawshake. The app is really easy to use and made finding a trustworthy pet sitter so simple and stress-free. It’s lovely being able to find someone you feel completely comfortable leaving your pets with, especially when you’re away from home. The whole process, from finding a sitter to communicating and arranging everything, was straightforward and reassuring. I would definitely recommend Pawshake to anyone looking for reliable and caring pet care. 🐾❤️
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Great

Convenient and easy to find good pet sitter.

Happy client

Very liable and confident to book my fur baby. Easy to use and secured.

Bad for Dog Sitters

After bringing businesses to Pawshake with a lot of 5-star reviews, Pawshake always prioritizes Dog Owners over Dog Sitters. Pawshake forgot that Dog Sitters are not Pawshake's employees but are in an equal partnership. Pawshake is not a great communicator when communicating with Dog Sitters, they treat Dog Sitters as slaves with harsh and unthoughtful messages. They never send thank you to Dog Sitters. Without Dog Sitters, Pawshake would have no business. In addition, you will never know where are the customer service agents are located. They will not tell you. Dangerous.
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Exceptional app

Would give 10 stars if possible!

Application

I was trying for couple weeks to apply to be pet sitter BUT it kept saying I need to add my home photos and my home services to description bc even though I do NOT OFFER my home it very frustrating and I contact help multiple times and nothing

Very Handy!

I’m finding the app very easy to use, and greatly appreciate the option to utilise it while offering services just in my local area.
If I had a Wishlist for changes to the app I would ask for notifications of upcoming appointments, also the ability to change availability on any particular day for only certain services or all.
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