Dont download scam and dont pay for background check
Paid 40$ for background check and no business even with a good profile dont download unless u want to loose 40$
Just ok
Shame, So many of the requests I have made have not even been responded to with a simple yes, no or maybe. Perhaps the app makers could consider that requesting or suggesting that sitters that respond to messages is positive thing regardless if they are interested or not and that simple act of kindness might raise their profile status?
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Notifications Lag
The app is good, but a lot of times the notification keep showing as you haven’t check on it. It keep showing as 1 or whatever number of your notifications are. When you open it, there was nothing new. It’s annoying for a sitter, when you thought there’s a chat that you missed, but there wasn’t. I have to keep open the app, let it active on the screen for 15-30 secs, then close it out to remove the notifications.
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GREAT APP
I’m a dog owner so this has been great for finding a trusted sitter. It’s also been great for having dogs board with me.
A couple of suggestions: on the calendar let me add which times I can accept pick up/drop off as I’m not always available the entire day.
Also, make the legalities very clear. I had to do my own research to discover a license was needed.
Overall great app could just do with a couple of tweaks
A couple of suggestions: on the calendar let me add which times I can accept pick up/drop off as I’m not always available the entire day.
Also, make the legalities very clear. I had to do my own research to discover a license was needed.
Overall great app could just do with a couple of tweaks
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It’s not just annoying this app seems CONCERNING for YOUR PETS SAFETY
Where do I start? Maybe first the fact that there’s a day option for dogs but not cats?? Seems kinda stupid. I mean, on the website on Google it seems you can drop them off at any given time “per night”, but on the current app I can’t seem to do that, and it’s confusing the ever living hell out of me. Secondly, the 1-star reviews. Why are there so many? No, actually, why is there so many that are SO similar and the fact that a good chunk of them are recent, like this month recent just proves this is like any other mobile app that says Thanks for your feedback but doesn’t seem to be changing the problem. Not to mention someone paid $500 for someone only for them to be horrible?? I mean come on rover. You need to seriously verify your people and make sure they have at least a year of experience. Don’t care how you do it don’t care when you do it, just do it because, with all the bad reports about scams and just bad sitters, it seems that your team doesn’t care about these people and you are just in it for profit not to mention more than one person said that customer service was not good so if you’re going to tell people to reach out to customer service maybe make sure they actually can do the job first? I was going to book for my cat to be watched for 7 hours, a SIMPLE 7 hours! But now I’m too scared to even try. It seems that the people on this app are either new and sketchy or have certain people they take good care of pets and with and others not so much.
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