Unusable UI, did a pigeon design this app?
Since river came in the mix the app is practically unusable. I’ve been looking for 20’ how to modify the cost of my services. This is the least intuitive design if seen in decades and I also haven’t had a single booking since Rover took over even though I had plenty before.
Getting worse
Really hard to search and contact multiple ones for availability. Only your selection appears and then have to do the whole search again, request times are not clear and the search takes me 10x longer. Modify the request keeps loading and never stops …
Rover messed up the app
The original app wasn’t already good, now with Rover takeover it’s even worse, like if you’re not going to update it for the best why mess with it? Not to mention I get a completely different search results using the website vs the app.
Luckily was still able to find a cat sitter, hopefully it will all go well, but this app is a disaster, is rover actually run by humans with brains and working eyes?
Luckily was still able to find a cat sitter, hopefully it will all go well, but this app is a disaster, is rover actually run by humans with brains and working eyes?
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Terrible
I tried to sign up with Cat in a flat to be a sitter. This has to be done via Rover who they have partnered with. However there was a technical issue at the final stage meaning the payment they take to verify your identity wouldn’t go through. After many, many messages over more than two weeks, where I received standardised replies, and reassurances they were looking into it as ‘high priority’ it has still not been sorted out. They also said they would keep me updated with progress but I’ve heard nothing so still cannot register. Terrible customer service! If you want to be a sitter sign up with someone else!
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New version
The new app is no longer efficient to find a cat sitter that leaves near where I am. The prices are much more expensive and platform no longer user friendly!
