Unintuitive UI, Terrible Performance
The UX is pretty bad, in order to allow another pet to use it, you have to pair again and re-associate the chip with a profile. Should instead remember all the chips/pets and allow the user to select the profile rather than forcing the pet back in just to pair again.
Would not recommend
We bought 2 of these. The first one works about 50% of time. It never works on the chip, you need their tag, which is a function I can get on other better feeders. The second one didn’t work from the beginning. Customer supposed was amazing and sent a replacement. The replacement worked ok for a while but after 4 months the engine died.
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Upgrade from old model portion pro rx
I love this new feeder, except for a update needed. So much quieter. However please make it possible to have two rfid tags assigned to each feeder. I have to have the option to block other rfid chips off because the RFID chip in their neck only works sometimes so I had to use the RFID tag on their collar. So if I had the block other rfid on, and it read their neck chip it would close on them.
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Feeder is fine, app less so
The app basically functions, but it’s missing a lot of key features such as feedback letting me know if food was successfully dispensed, especially for the quick-feed function. I have to rely on sound notifications from our cameras to be sure. Additionally, it would be nice to be able to view a list of paired microchips. And lastly, customizable notifications: being able to choose which notifications you get would be helpful. I’d also like to be able to set up persistent notifications for low food /expired desiccant bag, and other important warnings.
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Needs update
Notifications confirming that dispensing has actually been completed are essential. When I'm away from home, whether I schedule a feeding or use “feed now,” I have no way of knowing if the food was actually dispensed, which is very frustrating. Since there’s no camera, this is a must-have feature.
