Absolutely useless!
The app use to work flawlessly until the last 8 months ago. Now it doesn’t even allow you to LOG in…so you have no access to the account or data, making the entire smart functionality of the product pointless. When it does allow you to log in the litter log data in blank and still missing at times. So disappointing considering the product is actually good.
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Great while it lasted
I loaded this app a month ago and included the info on my three cats. I was pleased to see their usage of the litter box shown in app. Nice to know who was - and wasn’t - using it. This morning I opened the app - and all data had disappeared. Cat names and weights, usage over the last month, everything. But I was still logged in. I tried re-adding my cats but I kept getting the message that the info couldn’t be saved, try again. After 10 attempts to save even one cat’s info, I gave up. Hoping a clean install of the app would help, I deleted and reinstalled the app. Now I can’t even log in. So much for tracking my cats’ usage. For the price I paid for the litter box (which works great and I’m very happy with) you’d think they could create an app that matched their product. Guess their focus is on expensive litter boxes, not apps and customer support. Don’t bother with the app. It sucks.
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App is horrible
Zero tech support, just updated and now won’t let me log into my account or setup a new one.
Can’t even log in anymore
App stopped giving me data on my cat’s litter box usage, so I uninstalled and reinstalled the app, and now I can no longer log in. Keeps telling me request failed.
FIX IT.
FIX IT.
Cat activity now missing
I get notifications for my cat entering the litter box but the activity is missing from the logs
