Regressions
The app has got worse and more glitchy. The settings view is out of sync with my device, and the accessibility workarounds are increasingly difficult: I can't use VoiceOver to access my account profile. The Device Info screen no longer shows IP address and Wi-Fi signal strength. Location permissions are used needlessly long after device setup, especially if Always is selected (why is Always even wanted?). The justification string in Settings is in Chinese.
Whatever bugs you've been fixing, you've been adding more! Please stop, and fix the app.
Whatever bugs you've been fixing, you've been adding more! Please stop, and fix the app.
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Privacy Scam
Demands precise location for the app to work. This isn’t needed, it’s a scam to harvest data.
Needs progress status
As someone who’s used the Litter Robot’s app for the last 4 years, I can confidently say this app is missing one very important feature. I love the ability to see which cat used the litter box, along with their weight. The one thing it absolutely needs though is a live status view of the progress during a cleaning cycle. That would help kittens owners safely keep their babies away and it would alert them if there are any issues during the cycle.
Other than that, it’s a little glitchy. When I first open it, my box isn’t on there more often than not. It takes about 30 seconds for it to show up. IMO the Neakasa box is far superior over Litter Robot, but I think the poor functionality of the app could be preventing tech savvy owners from buying them. A little fine tuning of the app from developers could make a HUGE difference.
Other than that, it’s a little glitchy. When I first open it, my box isn’t on there more often than not. It takes about 30 seconds for it to show up. IMO the Neakasa box is far superior over Litter Robot, but I think the poor functionality of the app could be preventing tech savvy owners from buying them. A little fine tuning of the app from developers could make a HUGE difference.
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Absolutely useless!
The app use to work flawlessly until the last 8 months ago. Now it doesn’t even allow you to LOG in…so you have no access to the account or data, making the entire smart functionality of the product pointless. When it does allow you to log in the litter log data in blank and still missing at times. So disappointing considering the product is actually good.
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Great while it lasted
I loaded this app a month ago and included the info on my three cats. I was pleased to see their usage of the litter box shown in app. Nice to know who was - and wasn’t - using it. This morning I opened the app - and all data had disappeared. Cat names and weights, usage over the last month, everything. But I was still logged in. I tried re-adding my cats but I kept getting the message that the info couldn’t be saved, try again. After 10 attempts to save even one cat’s info, I gave up. Hoping a clean install of the app would help, I deleted and reinstalled the app. Now I can’t even log in. So much for tracking my cats’ usage. For the price I paid for the litter box (which works great and I’m very happy with) you’d think they could create an app that matched their product. Guess their focus is on expensive litter boxes, not apps and customer support. Don’t bother with the app. It sucks.
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