Neakasa vs HGsmart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Neakasa
This platform enables seamless interaction between your mobile phone and smart hardware. It facilitates device management, remote control, and real-time status updates, connecting your smart devices for a unified experience.
- Smart hardware management
- Mobile phone interaction
- Device interconnection
- Remote device control
- Real-time device status
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Neakasa APP is the smart hardware management platform. Through Neakasa, you can complete the convenient and fast interaction between mobile phones and smart hardware, and realize the interconnection between smart devices. • Manage your device at will • Control your device wherever you are • Get the status of you devices in real time • Enjoy fast customer service
HGsmart
This app connects with smart pet products to offer comprehensive care solutions. It allows remote control of devices, customization of settings, and real-time monitoring of your pet's health and routine.
- Remote device operation
- Customizable working modes
- Real-time device monitoring
- Pet health data recording
- User-friendly interface
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HGsmart is the perfect companion for you and HONEYGUARDIAN pet smart products, let our smart products and smart app work together to provide you with a full range of pet care solutions, providing a peace of mind and more good times for your beloved pets. Please follow the product body prompts or user manual to download and use this app. 1. Remote operation of litter box, feeder and other smart devices; 2. Various customizable features to tailor the working mode to you and your furry friend; 3. Real-time device monitoring, recording and reporting the working status, allowing you to keep track of your pet's routine; 4. Recording pet health data to help you analyze your pet's well-being; 5. User-friendly experience with prompt feedback for your suggestions; 6. Unlock more features and join us now! For more information, please contact us at support@honeyguardian.com .
Screenshots
Verdict
The clearest difference is ratings volume: Neakasa at 192 against HGsmart's 2. Neakasa also leads on update cadence (every 3 weeks vs every 6 weeks) and iOS requirement (13.0 vs 15.6). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.0 for Neakasa against 2.0 for HGsmart. That said, the two scores are not equally well evidenced: Neakasa has 192 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 16% of Neakasa's written reviews are positive against 22% of HGsmart's.
Neakasa ships an update every 3 weeks, HGsmart every 6 weeks. Both last shipped on October 24, 2026.
| Parameter | Neakasa | HGsmart |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (192 ratings) | 2.0 (2 ratings) — better |
| Positive reviews | 16.4% of reviews | 22.0% of reviews — better |
| Number of ratings | 192 — better | 2 |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 205 MB | 130 MB |
| Age rating | 4+ | 4+ |
| Developer | Neabot Tech Co Limited | Shenzhen Tahao Technology Co., Ltd. |
Customer experience
Neakasa
HGsmart
User reviews
Neakasa
From 192 App Store ratingsWhat we love
- 🚀 Great for multi-cat households
- 👍 Automatic cleaning feature
- 🚀 Efficient litter box
- 👍 Helpful for disabled users
Room to improve
- 🐛 Inaccurate weight tracking
- 🐛 Unreliable app connectivity
- 🐛 Frequent app crashes
- 🐛 Confusing setup process
- 🐛 Lack of important notifications
HGsmart
From 2 App Store ratingsWhat we love
- 👍 Simple and clean app interface
- 🚀 Loads quickly
- 💡 Ability to add a meal call for cats
- 👍 Works well once set up
- 👍 No subscription required
Room to improve
- 🐛 Frequent login issues
- 🐛 App stops working entirely
- 🐛 Chinese error messages
- 🐛 WiFi connection problems (password length)
- 🐛 Inability to register or create accounts
Bugs and requests
Neakasa
Reported bugs
4 issues- App unable to create account or log in
- Inconsistent weight unit display
- Litter box status not updating in app
- App unable to connect to WiFi
Requested features
5 requests- Add override/empty function for litter box
- Improve app notifications and history tracking
- Allow multiple user accounts on one device
- Add RFID collar support for cat identification
- Improve app UI and UX
HGsmart
Reported bugs
22 issues- Cannot log in
- Account does not exist error
- Email not correct error during registration
- WiFi only accepts 5 character passwords
- No notifications for feed distribution
Show 17 moreShow fewer
- Cannot connect device
- No verification code sent to email
- Cannot log in from second phone
- App suddenly stopped working
- Error message in Chinese characters
- Service not found error
- Unable to retrieve states error
- Cannot delete device to re-register
- Password section has a glitch
- WiFi not responding
- App does not allow access
- Request timed out when changing feeding plan
- System internal error
- Feeding plan not displayed
- Cannot remove feeding time
- Litter box offline but it's not
- App reads full bin when empty
Requested features
12 requests- Notification when feed is distributed
- Fix login issues
- Fix registration issues
- Fix WiFi connection issues
- Fix Chinese error messages
Show 7 moreShow fewer
- Improve server stability
- Allow editing of feeding plans
- Fix low food warnings
- Allow conversion to standard time
- Adjustable font size
- Accurate food quantity display
- Fix offline status reporting
In-app purchases
Neakasa
No in-app purchases
HGsmart
No in-app purchases
