Payhawk User Reviews

Customer Experience

Positive experience61.1% of reviews
Neutral9.3% of reviews
Negative experience29.6% of reviews

~ Based on 54 written reviews from the US App Store.

Is Payhawk Safe?

Payhawk appears safe based on user ratings. AppsHunter Safety Score for Payhawk is 88/100.

This assessment is based on 214 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.0% of ratings point to a safe experience
3.7% of ratings suggest some concerns
10.3% of ratings point to a risky experience

~ Based on 214 App Store ratings for Payhawk.

Is Payhawk Legit?

Payhawk appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Payhawk is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What junk

Compared to other solutions this is really bad. App is flaky displaying your expenses. Taking pictures of receipts works but does not automatically fill in amount, or vendor, etc.

Payhawk

Such a timesaver! Receipt can be sent as soon as you get it! No need to log into sage! Thank you

Much worse than it was

Unfortunately the addition of pointless AI is making the app harder to use. Instead of just clicking “approve” and being done, I get to stare at the screen while I wait for an “agent is thinking” message to clear. This can take up to 60 seconds per approved expense. When I have batches of travel expenses to approve after hours I dread using Payhawk.
Show more

Solid app

Makes reviewing and approving expenses very easy.

Had some AI weirdness but that seems to be resolved for now.

Does not forget password email

How to reset password?

Clunky app

Not user friendly and cannot edit attachments. I submitted without confidence

Great system

Very intuitive and I can bring multiple card programs onto one expense platform. Real time receipt submission makes things easy for me and my team.

Trop complexe

C'est un site et un app illisible, extrêmement compliqué, pas du tout intuitif, je n'ai pas réussi à faire la tâche qui m'était demandé. Une énorme perte de temps pour faire des choses qui étaient très simple par mail.

Game-Changer for Expense Management!

Payhawk is a fantastic tool for managing company expenses efficiently. The app is intuitive, responsive, and packed with smart features that simplify expense tracking, approvals, and reconciliation.

What stands out:
✅ User-friendly interface – Easy to navigate for all team members.
✅ Smart automation – AI-powered receipt scanning and auto-categorization save effort.
✅ Real-time insights – Clear visibility into company spending with robust reporting.
✅ Seamless integrations – Connects smoothly with accounting and ERP systems.
✅ Corporate cards – Flexible controls to manage spending effectively.

Payhawk makes expense management effortless and helps teams stay in control. Highly recommended!
Show more

Bien, de momento

Prometer día de uso. Fácil, intuitiva, … el resto del grupo tiene más experiencia y están encantados.

Not easy to use if I have more recepits

If I have to present more than 1 receipt, I need to upload all, not just one by one!!!!! It is repeating work for the same thing. Not a good app.

Hardwork

Wow, talk about rubbish. Not sure if it is the way our company has it set up, but scrolling through drop down menus just to find the expense type is exhausting. Why not just put a list in one place. Trying to claim a Per Diem, values don’t match?
Not impressed so far.

Simple y efectivo

Muy útil. Simple y efectivo.

This app is making me hate my life

I can’t understand why anyone would want to create this. It’s as if the app is designed to make people angry, sad or both. Upload a receipt that clearly shows a dollar sign? Default to euro. Upload 20 files all with the same text and category? Nope, it’s 15 taps PER RECEIPT!! Bulk upload receipt? Nope. Create a template or copy? Nope. Please just stop tormenting your users.
Show more

Slow w/downtime issues

This app is slow and doesn’t allow editing of expense names. I regularly have timeouts. Cannot edit the date of the expense when the app incorrectly sets the date. No response to online chat requests for help after 30 mins. “Typically respond in under 3 min”.

Super

The bes card👍

User-friendly and intuitive, with features that simplify everyday tasks.

Seamless experience across devices.

Super easy to use

The best app on my phone

Support Engineer

Easy to use and fast processing of cc payments

Perfect

Perfect