PayMyPark User Reviews

PayMyPark
PayMyPark
Arthur D Riley & Co Ltd

Customer Experience

Positive experience11.3% of reviews
Neutral12.2% of reviews
Negative experience76.5% of reviews

~ Based on 221 written reviews from the US App Store.

What users say

Is PayMyPark Safe?

PayMyPark does not appear safe based on available data. AppsHunter Safety Score for PayMyPark is 48/100.

This assessment is based on 44 user ratings, with an App Store average of 1.9/5.

Safety Analysis

13.6% of ratings point to a safe experience
9.1% of ratings suggest some concerns
77.3% of ratings point to a risky experience

~ Based on 44 App Store ratings for PayMyPark.

Is PayMyPark Legit?

PayMyPark appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PayMyPark is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app ever

Simply cannot sign up, does not support apple keyboard and autofill, impossible to make your own password and if you get apple passwords to suggest a password it will not save nor can you copy the suggested password. Have had 3 other people not manage to sign up. Can’t beleive the councils use this for their services!
Don’t waste your time even trying to
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Broken app

Can’t even sign up.

Terrible App!!

I'm 22 years old and very good with technology and this app is so complicated for no reason. Please review this app.

No GPS

This app could be improved no end by having GPS tell you what zone you’re in rather than having to guess

Slow and too complicated

Very clunky. In Wellington you have to switch to the different areas in your settings. You need to go off to the council
Website to work out what level (H2 etc). Why cant you just select where you are on the map and it charges.

No Apple Wallet support?!

For an app that serves some major councils it’s very poor to not support using saved cards in Apple Wallet

Has some annoying user flow

It's nice to be able to top up via the app, however this app has some unusual and annoying user experience issues. For example if I want to start and stop the timer then it says to me that it's going to charge me $36 for up to the maximum of 6 hours. This is not a good user experience.

Also when booking a fixed time, it shows the full price right at the start instead of allowing for the free time, which it then discounts later. Again it gives the full price and looks like it's going to charge you the full amount when actually it's going to take the free time after the end of the transaction. These types of flows make for a poor user experience
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Too much data entry

No Apple Pay

Maps don’t work properly

When this app is working, it’s good to use, however the map function to try and add a different zone or to record favourites is absolutely rubbish. Sitting here trying to add Hutt City so I can park but the app won’t bring it up as an option so I’m sitting here stuck and unable to pay for parking. Get the map working properly and make it easier to save zones as favourites would make this up 4 stars. These really are basic functions that should work effortlessly.
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Not great

This app is so bad I’ve started using the machines instead that take ages to print a ticket. Unfortunately they were broken today so I was forced to use this app to pay for my parking. There’s just no way to pay quickly, everything is manual, and it’s a faff.

Lacks polish

Generally pretty functional but clearly not very well tested.
For instance it often says “it looks like you’re driving” when the car is stopped.

What A Pain

Super complex password barrier - beyond normal - will not scan by credit card and then charges a processing fee….. Poor

Parking

Please let it link to apple wallet . Silly scanning option doesn’t work

Poor experience

Doesn’t accept a secure password, no indication of why
No Apple Pay have to type card details back in manually
Expensive ! Says min payment is £3.50 max is £5 yes gives me no option but to pay max
Then charged 20p with no reason given
Overall extremely poor and so every shady payment practised will not be usu g again
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Slow, fails often

Takes an age to open, payment rarely completes. I just wasted 10mins and ended up going to the machine because payment kept failing

0/5 total fail

Spent 10min in the rain before was able to pay for parking , also automatically adding charges on payment by card - what other options you have ?

Too slow

It’s not convenient if it’s slow to load and even slower to process

JB

Painfully slow

Easy peasy

The best way to pay for parking in Wellington

Wont accept any password

Each password is too weak for app. Even the one google suggested. Gave up and now walking to payment machine