PaysafeCard User Reviews

Name: PaysafeCard - prepaid payments
Rating: 3.7 (253 reviews)

PaysafeCard - prepaid payments

paysafecard.com Wertkarten GmbH

💰 Finance

Customer Experience

Positive experience42.9% of reviews

Neutral5.8% of reviews

Negative experience51.4% of reviews

~ Based on 259 written reviews from the US App Store.

What users say

Summarized from real user reviews of PaysafeCard. Based on 253 reviews and a 3.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

🚀Great way to pay
💡Allows cash payments without sharing personal info
👍Easy to use
🚀Convenient payment option

Negative things

🐛Issues with login and accessing account
🔒Concerns about security and fraud
💰Unexpected fees and money disappearing
🤔Limited use cases and vendors

Is PaysafeCard Safe?

PaysafeCard - prepaid payments appears mostly safe based on user ratings. AppsHunter Safety Score for PaysafeCard is 74/100.

This assessment is based on 253 user ratings, with an App Store average of 3.7/5.

Safety Analysis

66.8% of ratings point to a safe experience

6.7% of ratings suggest some concerns

26.5% of ratings point to a risky experience

~ Based on 253 App Store ratings for PaysafeCard.

Is PaysafeCard Legit?

PaysafeCard - prepaid payments appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PaysafeCard is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

PSC

Okay, paysafeCard, we need to talk, 😁 I genuinely enjoy your service but your app, oh My God. Its so plain and forgettable that i literally opened it other day and thought - wait! is it note app or calculator? Nope turns out its a FINANCIAL application. Who knew! There’s zero personality, zero wow factor, just a sad little interface sitting there doing the bare minimum. Come on, guys - you’re hadling people’s money. Thats deserved at least a tiny a bit a excitement. Please, hire a disigner, add some life to this thing, because right now using our app feels like watching paint in dry and slow motion. I believe in you. Do better. 🙏🏻

Lleksii’s

2 months ago

Response from developer

Thanks for taking the time to share your feedback!

Dumb

CANT EVEN USE MY OWN MONEY Why make a separate system for the Mastercard when it’s all the same company & then make it no interchangeable thumbs down 4EVER

Todinero

2 months ago

Response from developer

We’d like to learn more about your experience. For support, our customer care team can assist you directly at https://www.paysafecard.com/contact

Live Support Nonexistant

Locks you out of your account and asks you to provide information which you do but then get silence radio treatment. But hey feel free to talk to an 24x7 available useless bot!!

Ram.zo

2 months ago

Response from developer

At PaysafeCard, we take our customers' concerns very seriously and are committed to improving your experience. Please send the details to our support team so we can review this further. https://www.paysafecard.com/contact

Hard work……

Completely mind blowing……. I lost access to the email address which I had registered to my account…. I’ve been going around in circles as I’m getting no response from paysafe what so ever , I have contacted them lost count of how many time and nothing also when trying to verify through my phone number not once have I received a verification text message……. I just tried again for the 10th time as I purchased two paysafe cards and cannot use them as I need to logs to my paysafe account when redirected from the retailer. Easeeee if anyone from paysafe reads this review please have the decency to try to contact me but remember it’s a waste of time sending me a email because… I HAVE LOST ACCESS TO MY REGISTERED EMAIL ACCOUNT. Omg seriously

Follow up on the above review:
All sorted thank you pay safe 👌☺️ brilliant way to pay online and they would’ve not been no problems and I have not lost email, but got there in the end thank you. Be safe. All is good.

Nicknamesssssssaunavailble

2 months ago

Response from developer

Thank you for reaching out. Please provide the case number you received from our customer care team, and we will have someone follow up with you on this matter.

Amazing

Live everything

King Corbz

3 months ago

Response from developer

We’re so glad to hear you’re enjoying PaysafeCard! Thank you for sharing your experience with us.

Needs action and card

It would be nice to turn my credit into a natural credit card to use, but it’s not available. My country in the UK needs to be made to the UK as soon as possible.

BladeTech

3 months ago

Response from developer

Hi there! PaysafeCard is fully available in the UK. You can create an account here: https://www.paysafecard.com/en-gb/paysafecard-registration/

nu merge

am schimbat parola, ba nu merge cea noua ba nu merge pe nr ba nu merge pe mail sau usernam, we ran into a problem well its your problem bye

Bogdivio

6 months ago

Never buy this card

I purchased a PaysafeCard online, opened the app registered and uploaded the card. I have been unable to purchase anything using my card half the time I am unable to login and once you upload your pin, you can’t see it again to get help. This app should be marked for fraud.

Jessemdee

6 months ago

Response from developer

Thank you for reaching out. Our customer care team can assist you with any issues you might be experiencing. You can contact them at https://www.paysafecard.com/contact

Great Way to Pay 🛍️🌐

I’ve been using this service for many years now, in this day and age companies can’t be trusted to secure our data. Using Paysafe allows me to pay for various products / services using cash without having to provide a credit card / address…

Best yet they don’t charge any fees for this service! in fact they decided to give back to their users this year (received €5 festive gift ~ thanks) would definitely recommend!

Faisal 💎

7 months ago

Response from developer

We truly appreciate your review. We’re glad PaysafeCard is delivering the experience you were hoping for!

Clôture du compte

Je veut supprimer mon compte depuis très longtemps mais aucune réponse du centre d’assistance

Lili56nxxj

8 months ago

Response from developer

We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.paysafecard.com/contact

THEY STOLE MONEY FROM ME

Bought a 50$ card. Never used it. Tried to use it today. Only 17$ left on card. I wrote an email the first time I tried to used it because it didn’t work on website 2 years ago. THEY SAID there WAS NO EXPIRATION DATE. THEY NEVER MENTIONED ANY FEES. I already paid a fee to get that card 2 years ago. I give - 10 stars for this FRAUD

Starry Sky and the Moon

9 months ago

Response from developer

We’d like to learn more about the issues you’ve been having. Please send all the details to our customer care team at https://www.paysafecard.com/contact

Allows to be robbed

888 robbed me of £50 through PaysafeCard and they both refused to message me in the end even after sending in proof of the transactions . Avoid these guys !

Anonadminanon

9 months ago

Disappoint

Doesn’t work on iOS

jebrubruf

a year ago

Money disappeared

Put £50 onto my paysafe then went to add it to my mastercard soon as i done that the money dissapeared i even got a email saying the money went on my mastercard but it hasnt wouldint reccomend anyone to use this app

Ryanf2025

a year ago

Warning

They block my founds

Laurentiu8888

a year ago

voucher euro and other countries works perfectly

Great team help.

Przem77788

a year ago

Gut

Sehr einfach schnell und zuverlässig

Ekomm@

a year ago

Report this App to Apple

It’s a scam and a thievery of your time. The only vendors are video game companies and most don’t allow it as a payment method if you are in the US, you can’t actually use the money for anything real.

J0hn101