Peet's Coffee User Reviews
Customer Experience
~ Based on 357 written reviews from the US App Store.
What users say
Summarized from real user reviews of Peet's Coffee. Based on 213K reviews and a 4.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🤩Excellent coffee quality
- 👍Convenient mobile ordering
- 🤗Welcoming and cozy atmosphere
- 💯Consistently great experience
- 🏆Preferred over competitors
Negative things
- 🐛Buggy app with login and payment issues
- 🤯Confusing and unintuitive UI
- 🤔Lack of customization options
- 💰Minimum balance requirement for app
- 🕰️Inaccurate order pickup time estimates
Is Peet's Coffee Safe?
Peet's Coffee: Earn Rewards appears safe based on user ratings. AppsHunter Safety Score for Peet's Coffee is 98/100.
This assessment is based on 212,504 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 212,504 App Store ratings for Peet's Coffee.
Is Peet's Coffee Legit?
Peet's Coffee: Earn Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for Peet's Coffee is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The app was fine but the addition of them promoting food items during check out is a waste of time.
Amazing app and fast ordering
That is a latte or cold brew and it’s always fabulous.
I really enjoy the Peet’s app and when I first enjoy, I think a year or so ago it did have a lot of glitches where I either added money or try to order and it would not put it through, but it took the money thankfully I did and was able to contact support. They were very kind they refunded the ones that went through and you know reassured me that I will get the money back for the ones pending the second thing that I would say about the app was that when I first got the app my points or rewards were not updating at all and I think I used it for like a spam of 6+ months I wasn’t using it as frequent so I didn’t really think anything of it but I believe like when I talk to them, you know they were expressing like they’re those glitch out sometimes and any reward concerns. I can just call customer service. Which I didn’t. I was being lazy but I think one random day. I just ended up getting like over 200 300 and since then the reward system for Peet’s has always been top-tier. I never had that problem ever again lately I have not had the problem with ordering but other than that that’s pretty much its amazing coffee place I love it. It’s refreshing. The app was a little glitchy, which is I gave it a four stars :)
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Super easy to use and everything is quick
Nice delicious coffee
The Peets app work great. Clear, concise and easier than cash in the store or advance ordering!
App should include some sort of notification for when Peet’s is going to remove account and remove points. I’m notified about all the deals but my over 300 points disappeared and my cash balance disappeared without any notification. Seems like a simple thing to do. Your points are about to expire notification.
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Order ahead works about 1 out of 5 times. Always glitches for various reasons at time of payment. Extremely inconvenient
Excellent quality and flavor!
So easy and convenient. Wish they had a better point system but it adds up ok when u go frequently.
The app works like you would expect. Can order food and drinks for pick up or delivery. Can earn rewards points for discounts. Some other features. No recent problems.
Better flavors, better food, better company.
I think it's very easy to operate; it gives you a lot of options.
Any time I try to do anything on the app it says it can't be done. Refuses to let me order or get delivery. Tells me my local store down the road isn't there. Too many bugs.
I like Peets, with this app it is easy to find store and pay in advance without waiting in line.
Always consistent.. Out shines competition
Good
Excellent😊🙋🏻♂️
Great customer service, very respectful!
