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Dunkin'

Dunkin'

Order ahead and earn rewards

1.4M ratings
2860 reviews
#24 in free Food & Drink
🍔 Food & Drink
Free

Details

Released
November 17, 2015
Updated
October 28, 2026

Features

Developer

Dunkin' Donuts
✨Promote your app ✨
Dunkin' screenshot #1 for iPhone
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Dunkin' screenshot #5 for iPhone
📉no. 24
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About

Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.

✓Order ahead and skip the wait
✓Contactless pickup options
✓Earn free food and drinks with rewards
✓Customize orders extensively
✓Save favorite orders and locations
✓Schedule orders up to 24 hours in advance
✓Send gift cards
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What users say about Dunkin'

Reviews of Dunkin' are mostly negative: the Food & Drink app is rated 4.8/5 from 1.4M App Store ratings. What users like most: convenient order ahead, rewards program. Top complaints: app glitches and errors, inconsistent order fulfillment. Summarized from real user reviews.

Positive things

  • 🚀Convenient order ahead
  • 👍Rewards program
  • 🚀Saves time

Negative things

  • 🐛App glitches and errors
  • ⚠️Inconsistent order fulfillment
  • 💰Deceptive pricing and rewards
  • 🤯Confusing and frustrating app experience
See all reviews
+1

What's New in Dunkin'

2026.20.8

October 28, 2026

We’ve made several updates & bug fixes in this release to improve your app experience. Make the most of every sip and sprinkle! Join Dunkin’ Rewards and unlock exclusive benefits, discounts, and surprises.

More

Charts

Top Free

📉 24-6

Food & Drink

This app dropped -6 positions in Food & Drink chart.

Last updated on October 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Worse redesign ever

I hope company officials read this. Your app is now trash. Something that took seconds to order is now minutes and even will risk people’s lives driving and ordering on the go. Did you have your folks test this out. Why is it so complicated to order coffee now????
IIphone4Life73

My gift cards are gone!!!!

I went to use my gift cards on my app and they are gone! I signed out and signed back in, then it re-prompting me for my info again. My name has been forgotten, my payment methods are gone.
AAndrewyoo

Latest update

Everything is much harder to find in this update if it’s even there. Just went to reload with Apple Pay and it won’t reload any money. I tried twice and waited a half hour to an hour to see if it updated.
NWNews getting worse

Awards points expire without warning!!!!

I was saving up rewards points, then 1800 points were gone just like that!!! So messed up
PPPhilly Phylly Phyl

Awesome app

I never miss a hot cup of coffee every morning accompanied with a fresh donut.
VViper7369
See 2855 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Inaccurate order tracking and status updates

Bug

Payment issues and double charges

Bug

Location detection problems

Bug
✨

Requested Features

4 requests

Allow customization of orders in the app

Feature

Improve refund and order correction process

Feature

Provide real-time inventory updates in the app

Feature

Make the rewards program more transparent and fair

Feature

FAQ

What does the app do?

The app allows you to order your favorite coffee, donuts, and other food items ahead of time for quick and contactless pickup. It also features a rewards program to earn points and redeem them for free items.

How can I earn rewards?

You can earn rewards by joining the Dunkin' Rewards program. Members earn 10 points for every $1 spent on qualifying purchases, whether ordering in-store or ahead through the app. These points can be redeemed for free food and drinks.

Is the app free to use?

Yes, the app is free to download and use. While there are no upfront costs, you can make purchases within the app for food and drinks, and there are in-app purchases available for gift cards.

What are the pickup options?

The app offers various contactless pickup options, including walk-in pickup, drive-thru, and curbside pickup. Availability of these options may vary by store location.

Can I customize my order?

Yes, you can customize your order extensively through the app, with over 14,000 ways to make it your own. You can also save your favorite orders and locations for faster reordering.