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Dunkin'

Dunkin'

Order ahead and earn rewards

1.4M ratings
2342 reviews
#14 in free Food & Drink
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • November 17, 2015
  • July 27, 2026

Features

Developer

Dunkin' Donuts
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Dunkin' screenshot #1 for iPhone
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Dunkin' screenshot #7 for iPhone
📉no. 206
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About

Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.

✓Order ahead and skip the wait
✓Contactless pickup options
✓Earn free food and drinks with rewards
✓Customize orders extensively
✓Save favorite orders and locations
✓Schedule orders up to 24 hours in advance
✓Send gift cards
Show original description

What users say

Summarized from real user reviews of Dunkin'. Based on 1.4M reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Convenient order ahead
  • 👍Rewards program
  • 🚀Saves time

Negative things

  • 🐛App glitches and errors
  • ⚠️Inconsistent order fulfillment
  • 💰Deceptive pricing and rewards
  • 🤯Confusing and frustrating app experience
See all reviews

What's New in Dunkin'

11.24.0

July 27, 2026

We’ve made several updates & bug fixes in this release to improve your app experience. Make the most of every sip and sprinkle! Join Dunkin’ Rewards and unlock exclusive benefits, discounts, and surprises. We’d love to hear from you! Leave us feedback under ‘App Feedback’ in the ‘Get Help’ section of the app. Love the Dunkin’ app? Rate us in the App Store!

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Charts

Top Free

📉 14-6

Food & Drink

This app dropped -6 positions in Food & Drink chart.

Last updated on August 8, 2026.

Top Free

📉 206-16

Global

This app dropped -16 positions in Global chart.

Last updated on August 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

I don’t understand…

Overall a great UX but one thing I just can’t understand. Why is there not an option for more/less oat milk/almond milk??? I hate mobile ordering because they always add way too much oat milk, I don’t like my coffee very light and I have no way of indicating that on the app. Regular milk has the option of 1,2,3 milks, but not oat/almond milk. PLEASE fix!! This makes me want to switch to Starbucks!!
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juliette bannerjuliette banner

Yummy

Love it
GreatqpwoowwlGreatqpwoowwl

The slogan isnt accurate

America really doesnt run on this, just the tristate east coast. And that's okay. Havent been disappointed with the app experience. Always enjoyed having breakfast at their locations.
NicknokpoddywokNicknokpoddywok

Needs more options

Limited modifications, I still have to go to a register if I want a croissant with cheese
G. JonesG. Jones

W refreshers

I love the refreshers so good you guys gotta taste it
Ryder roeRyder roe
See 2337 more reviews

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User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Inaccurate order tracking and status updates

Bug

Payment issues and double charges

Bug

Location detection problems

Bug
✨

Requested Features

4 requests

Allow customization of orders in the app

Feature

Improve refund and order correction process

Feature

Provide real-time inventory updates in the app

Feature

Make the rewards program more transparent and fair

Feature

FAQ

What does the app do?

The app allows you to order your favorite coffee, donuts, and other food items ahead of time for quick and contactless pickup. It also features a rewards program to earn points and redeem them for free items.

How can I earn rewards?

You can earn rewards by joining the Dunkin' Rewards program. Members earn 10 points for every $1 spent on qualifying purchases, whether ordering in-store or ahead through the app. These points can be redeemed for free food and drinks.

Is the app free to use?

Yes, the app is free to download and use. While there are no upfront costs, you can make purchases within the app for food and drinks, and there are in-app purchases available for gift cards.

What are the pickup options?

The app offers various contactless pickup options, including walk-in pickup, drive-thru, and curbside pickup. Availability of these options may vary by store location.

Can I customize my order?

Yes, you can customize your order extensively through the app, with over 14,000 ways to make it your own. You can also save your favorite orders and locations for faster reordering.