Dunkin' vs Baskin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dunkin'
Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.
- Order ahead and skip the wait
- Contactless pickup options
- Earn free food and drinks with rewards
- Customize orders extensively
- Save favorite orders and locations
- Schedule orders up to 24 hours in advance
- Send gift cards
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Order ahead & skip the wait! Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details. Join Dunkin’ Rewards to earn FREE food and drinks! Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead. Pay Any Way Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds. Customize Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance. Send a Gift Card Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.
Baskin
Order ice cream cakes, scoops, shakes, and more for delivery or pickup. Join the rewards program to unlock exclusive offers and sweet deals.
- Order ice cream cakes
- Order scoops and shakes
- Delivery and pickup options
- Join rewards program
- Access exclusive offers
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Experience Baskin-Robbins® at your fingertips and get the (ice cream) party started! Order cakes, scoops, shakes, and more. Join Baskin-Robbins Rewards™ for sweet rewards and offers just for you. Trusted by millions of ice cream lovers, the Baskin-Robbins® App is here to help you sweeten every moment.
Screenshots
Verdict
The clearest difference is review sentiment: Dunkin' at 45% against Baskin's 7%. Dunkin' also leads on rating (4.8 vs 4.3) and ratings volume (1.4M vs 7K). Baskin's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dunkin' holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Dunkin' has 1.4M ratings behind it against 7K, so its average is the more settled of the two. Written reviews point the same way: 45% of Dunkin''s written reviews are positive against 7% of Baskin's.
Dunkin' ships an update every 5 weeks, Baskin every 6 weeks. Both last shipped on September 24, 2026.
| Parameter | Dunkin' | Baskin |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.4M ratings) — better | 4.3 (7K ratings) |
| Positive reviews | 45.4% of reviews — better | 7.3% of reviews |
| Number of ratings | 1.4M — better | 7K |
| Update frequency | Every 5 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #1 — better | #82 |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 215 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Dunkin' Donuts | Baskin-Robbins Inc |
Customer experience
Dunkin'
Baskin
User reviews
Dunkin'
From 1.4M App Store ratingsWhat we love
- 🚀 Convenient order ahead
- 👍 Rewards program
- 🚀 Saves time
Room to improve
- 🐛 App glitches and errors
- ⚠️ Inconsistent order fulfillment
- 💰 Deceptive pricing and rewards
- 🤯 Confusing and frustrating app experience
Baskin
From 7K App Store ratingsWhat we love
- 👍 Nice employee
- 🚀 App works fine
Room to improve
- 😡 Horrible app experience
- 🐛 Glitchy and unstable
- 🔒 Excessive security requirements
- 📍 Restrictive geofencing
- 🕰️ Timed coupons/rewards
Bugs and requests
Dunkin'
Reported bugs
4 issues- App crashes and freezes
- Inaccurate order tracking and status updates
- Payment issues and double charges
- Location detection problems
Requested features
4 requests- Allow customization of orders in the app
- Improve refund and order correction process
- Provide real-time inventory updates in the app
- Make the rewards program more transparent and fair
Baskin
Reported bugs
3 issues- Login and account issues
- Ordering and checkout problems
- Rewards/coupons not working as expected
Requested features
4 requests- Ability to order single scoops and other menu items
- Option to merge gift card/reward balances
- Improved app stability and reliability
- Better integration with in-store experience
In-app purchases
Dunkin'
No in-app purchases
Baskin
No in-app purchases
