Dunkin' vs Cinnabon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dunkin'
Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.
- Order ahead and skip the wait
- Contactless pickup options
- Earn free food and drinks with rewards
- Customize orders extensively
- Save favorite orders and locations
- Schedule orders up to 24 hours in advance
- Send gift cards
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Order ahead & skip the wait! Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details. Join Dunkin’ Rewards to earn FREE food and drinks! Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead. Pay Any Way Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds. Customize Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance. Send a Gift Card Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.
Cinnabon
Order your favorite cinnamon rolls for delivery or pickup, and earn rewards with every purchase. Sign up to receive a sweet treat and enjoy exclusive offers. Track your points and redeem them for delicious Cinnabon items.
- Contactless mobile ordering
- Delivery and pickup options
- Earn points on purchases
- Redeem points for rewards
- Exclusive offers and surprises
- Bakery locator
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The Cinnabon app lets you place mobile orders for contactless delivery or pickup, earn points toward sweet rewards with every purchase, receive exclusive offers and more. Because Life Needs Frosting®. Sweet Rewards --------------------- Enjoy BonBites or a MiniBon on us with purchase just for signing up!* Get a 16 oz Cold Brew on your birthday Earn 10 points for every dollar spent Receive a Classic Roll, MiniBon or 4-ct BonBites every 250 points Bonus offers and fun surprises Great Features -------------------- Contactless mobile ordering for delivery or pickup Exclusive rewards & offers Convenient bakery locator Points tracker Rewards and online ordering only available at participating U.S. locations. *Valid for Cinnabon Rewards Members. One (1) 4-count Original BonBites or MiniBon with purchase. Expires 14 days after issue. Single use. Service fees, taxes, and other fees may apply. Exclusions apply. Void where prohibited. Full terms: Cinnabon.com/offers. CA Privacy Notice: https://www.cinnabon.com/privacy#ca Do Not Sell My Info: https://www.cinnabon.com/privacy#ca
Screenshots
Verdict
The clearest difference is ratings volume: Dunkin' at 1.4M against Cinnabon's 7.5K. Dunkin' also leads on chart position (#1 vs #124) and update cadence (every 5 weeks vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Dunkin' against 4.7 for Cinnabon. That said, the two scores are not equally well evidenced: Dunkin' has 1.4M ratings behind it against 7.5K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Dunkin''s written reviews are positive against 34% of Cinnabon's.
Dunkin' ships an update every 5 weeks, Cinnabon every 3 months. Both last shipped on September 24, 2026.
| Parameter | Dunkin' | Cinnabon |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.4M ratings) — better | 4.7 (7.5K ratings) |
| Positive reviews | 45.4% of reviews — better | 34.4% of reviews |
| Number of ratings | 1.4M — better | 7.5K |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #1 — better | #124 |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 215 MB | 122 MB |
| Age rating | 4+ | 4+ |
| Developer | Dunkin' Donuts | Cinnabon® Franchisor SPV LLC. |
Customer experience
Dunkin'
Cinnabon
User reviews
Dunkin'
From 1.4M App Store ratingsWhat we love
- 🚀 Convenient order ahead
- 👍 Rewards program
- 🚀 Saves time
Room to improve
- 🐛 App glitches and errors
- ⚠️ Inconsistent order fulfillment
- 💰 Deceptive pricing and rewards
- 🤯 Confusing and frustrating app experience
Cinnabon
From 7.5K App Store ratingsWhat we love
- 👍 Great app experience
- 👍 Reliable and consistent performance
- 👍 Excellent customer service
- 👍 Delicious Cinnabon products
Room to improve
- 🐛 Password recovery issues
- 🐛 Rewards system not working properly
- 🐛 Delivery issues (cold food)
- 🐛 Barcode scanning not functioning
Bugs and requests
Dunkin'
Reported bugs
4 issues- App crashes and freezes
- Inaccurate order tracking and status updates
- Payment issues and double charges
- Location detection problems
Requested features
4 requests- Allow customization of orders in the app
- Improve refund and order correction process
- Provide real-time inventory updates in the app
- Make the rewards program more transparent and fair
Cinnabon
Reported bugs
3 issues- App not launching on iOS devices
- Inability to select drink size
- Rewards not being properly applied
Requested features
2 requests- Bring back Cinnastix/CinnaSticks
- Improve rewards program and make it more accessible
In-app purchases
Dunkin'
No in-app purchases
Cinnabon
No in-app purchases
