Always great
Great coffee and friendly staff
Great Coffee, love the app!
Love Peets and awesome your able to pay with Apple Pay and not have to load a minimum.
Like some other coffee spots make you do.
Like some other coffee spots make you do.
This particular location..
Has the BEST customer service. They remember everyone’s name and order…
I thought it was cause I went there often, but everyone gets that same treatment.
I thought it was cause I went there often, but everyone gets that same treatment.
Glitchy
Extremely frustrating when i'm in a rush to order and using the reorder feature tells me stores are out of stock for certain ingredients but if I start the order as a new not reorder, the ingredients are available. Or if I need to change the location from my previous order, when i swipe to the next location it glitches and goes back to the location it had been previously ordered from. I have accidentally placed orders at the wrong location multiple times because of this glitch. Today the same thing happened and it's inconvenient for me to get it from the other location so now i have to go through extra steps to get a refund for a drink im not getting (and i called the store so they arent making it either). Furthermore, when I proceeded to place my order at the correct location, i added an extra shot to my drink but at check ott it it wont display that i added a shot and i attempted multiple times. so basically i cant get the drink i want , nor at the correct location. after finally finding a convenient/ good coffee shop i like , the app sucks! in extremely disappointed to the point that i will be considering taking my business elsewhere. very bothersome
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Clunky
Finding a store other than the one that is closest to where you are at the moment is a Herculean task. Most apps will give you a list of several of the closest stores. Not this one, it locks you into the closest one with no clear way to find others. I ended up having to scroll through a map and when I was in a precise enough location, it granted me the privilege of telling me if there was a store nearby. Sometimes, when you're heading out somewhere, you don't want to know where the closest Peet's is at the moment, but what's closest to where you are going. And God forbid you should want something other than half cat. For example, if you just want to add a shot of decaf, or caffeinated, you can't do that in the app. You can walk into the store and do it, but not in the app. All you can do in the app is order half caf. What's the point of that?
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