Pei Wei appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Pei Wei is 73 out of 100 points across 7 verification signals from App Store and developer data.

Pei Wei User Reviews

Name: Pei Wei
Rating: 4.9 (79 reviews)

Pei Wei

Pei Wei Asian Diner, LLC

🌟 Lifestyle

🍔 Food & Drink

Customer Experience

Positive experience35.9% of reviews

Neutral7.7% of reviews

Negative experience56.4% of reviews

~ Based on 195 written reviews from the US App Store.

What users say

Summarized from real user reviews of Pei Wei. Based on 79 reviews and a 4.9/5 average, it highlights the 7 positives and 12 negatives reviewers mention most about this Food & Drink app.

Positive things

👍Excellent customer service and friendly staff
🍽️High-quality, fresh, and delicious food
🚀Fast and convenient ordering process
⭐Clean facilities and welcoming atmosphere
🎁Rewards program and loyalty benefits
💳Easy customization of orders
📱Generally intuitive interface when working properly

Negative things

🐛Frequent app crashes and freezing
🔐Security concerns with manual card entry (no Apple Pay)
❌Broken login and account creation system
🚫Stuck on registration/verification screens
⚠️Orders not received by restaurants despite confirmation
💰Gift card functionality broken or limited
🔄Rewards points not properly tracked or awarded
🛑Payment processing errors and failed transactions
📍Location selection screen unresponsive
🔍Poor search and navigation functionality
⏱️Slow app performance and loading times
📧Inconsistent email notifications and confirmations

Is Pei Wei Safe?

Pei Wei appears safe based on user ratings. AppsHunter Safety Score for Pei Wei is 92/100.

This assessment is based on 79 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.5% of ratings point to a safe experience

1.3% of ratings suggest some concerns

1.3% of ratings point to a risky experience

~ Based on 79 App Store ratings for Pei Wei.

Is Pei Wei Legit?

Pei Wei appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pei Wei is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Fresh food

The food here is amazing and good.

Firecracker chicken

3 months ago

Super Helpful

Madeline is great and made enrolling in the app so easy

JBESC

3 months ago

Good

The food is very good and fresh,has a lot of flavor, i would recommend.

😵‍💫😵‍💫😵🥴😧😵‍💫😶🤑🤢

3 months ago

Great service

The employees at Pei Wei are always nice and attentive. I have had a great service so far. I am a good client at the King’s point Pei Wei in Tulsa. Their food is so yummy! Also, they have so generous with the school where I work as they have provided free trays of food to the teachers whenever we have parent-teacher conferences. I love Pei-Wei!

Ms. Castel

3 months ago

Awesome service tonight

Awesome service, clean restaurant and great food

Ron on Wellington

3 months ago

Friendly helpful service!

Clean

Satisfied Customer 2026

3 months ago

Love this place 😄

Great customer service!!

Guy farting100%

3 months ago

Great job

This restaurant was amazing, the food was excellent and the waitress was very friendly and helpful.

navjoe

3 months ago

Excellent!

Food and service is top notch. It’s crazy how fancier restaurants around Knoxville don’t have the same level of customer service as the employees here. Carrie and James have stood out in my experiences here and thankful for their welcoming heart!

Roxbuns

3 months ago

Great experience!

Ansley was our server and is amazing! Personable, helpful with our order and our app and hands down great customer service!!

Ekussman

4 months ago

Great people work there!

My daughter does not eat spicy food. Their orange chicken from kids menu is a bit spicy, so she refused to eat it. Their chef cooked chicken lo mein for her for no charge!

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