Pentaton Reviews: Is It Legit?

Customer Experience

Positive experience79.1% of reviews
Neutral9.0% of reviews
Negative experience11.9% of reviews

~ Based on 67 written reviews from the US App Store.

Is Pentaton Safe?

Pentaton: HiFi Audio Player appears safe based on user ratings. AppsHunter Safety Score for Pentaton is 88/100.

This assessment is based on 52 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 51 App Store ratings for Pentaton.

Is Pentaton Legit?

Pentaton: HiFi Audio Player appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pentaton is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Music sounds better than it has in a long time

Really love how easy it is to pick my headphones and have the EQ dialed in right away without messing with a bunch of settings. My music sounds better and I have been enjoying my collection a lot more because of it.

Artists

Some artists are not visible in the list

Response from developer

Yes, by default Pentaton hides artists with just a single track in your library. If you want them to show, you can turn this off in the Settings app under Apps/Pentaton

Awesome Music Player!

The app works great! I love that there’s built in EQ with specific settings for different headphones. Playback is seamless like advertised, and the app support is amazing! I had an annoying bug that made it difficult to use the app, but a quick email to the developer was all it took to get things taken care of. My only gripe would be the playlist feature which feels a bit clunky because there isn’t an easy way to just play or shuffle play the playlist. This should make sense if you use the app. I rarely use the playlist feature though so it’s a minor gripe. I love this app!
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Where is equalizer presets?

They all just gone

Response from developer

Hey, they should be back with 2.0.3 or later.

Buggy mess with some great features (Playlists! comprehensive EQ!)

I liked the promise of this app - it might be (one of?) the only “offline” or “local” music player that actually supports playlist files (eg. .m3u files). But it’s a bit of a buggy mess and the UI is still a bit janky in places.

Bugs/glitches
* Sometimes albums aren’t recognized as albums despite metadata (seems to affect mp3 files exclusively; app still displays album titles but does not show in list of albums)
* Can’t consistently add/keep files with special characters in filenames to playlists - not even pound character “#” (which us not escaped correctly for the m3u/m3u8 format, therefore fails to parse every time library is reloaded, and the app is also unable to parse the properly urlencoded-form)
* Pressing “edit sections” a few times sometimes causes the app to freeze
* Sometimes the lock screen / control center buttons (prev/next track) will freeze and become nonresponsive
* If library is saved into iCloud, sometimes the app gets into an inconsistent state where it fails to load any track (greyed out as if file not found), and requires closing and reopening library folder.

Unintuitive design - swiping the playback bar to go to prev/next track works the opposite from most other apps (with no option to invert controls)

I would have loved this, as someone who
* doesn’t want to be locked into a streaming service
* is tired of iTunes randomly obliterating playlists during sync
* wants to build a platform-agnostic, interoperable music library, that can be copied between desktop and mobile devices (without going through a laborious import/export process), is usable from most standard music players, & is entirely under their control

I still think this app has great potential; I’d like to see if that bears out in the coming months.
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Response from developer

If you're willing, could you drop me a line at hello@pentaton.app, I'd like to learn more about the issues you encountered and fix them.

Genial

Das neue Update ist genial. Bin schwer beeindruckt, macht jetzt noch mehr Spaß. Dankeschön und viele Grüße

Response from developer

Danke schön!

Error

After the latest update I got an error and the app won't launch anymore. Library update failed. Please re-install Pentaton.

Response from developer

Hey, that is true, and I deeply apologize. With version 2.0.1 or later it should work again. Sadly there is no way to pull a problematic release and updating your app might not always jump to the latest version. Please update and it will work again.

Dsd ok good

Work until DSD256

Response from developer

Hey, Pentaton does play DSD when you plug in a compatible USB DAC. If you don't mind dropping me a line to hello@pentaton.app with what format you tried with what output you used, I can check what was the issue. Thanks!

Buggy mess with some great features (Playlists! comprehensive EQ!)

I liked the promise of this app - it might be (one of?) the only “offline” or “local” music player that actually supports playlist files (eg. .m3u files). But it’s a bit of a buggy mess and the UI is still a bit janky in places.

Bugs/glitches
* Sometimes albums aren’t recognized as albums despite metadata (seems to affect mp3 files exclusively; app still displays album titles but does not show in list of albums)
* Pressing “edit sections” a few times sometimes causes the app to freeze
* Sometimes the lock screen / control center buttons (prev/next track) will freeze and become nonresponsive
* If library is saved into iCloud, sometimes the app gets into an inconsistent state where it fails to load any track (greyed out as if file not found), and requires closing and reopening library folder.

Unintuitive design - swiping the playback bar to go to prev/next track works the opposite from most other apps (with no option to invert controls)

I would have loved this, as someone who
* doesn’t want to be locked into a streaming service
* is tired of iTunes randomly obliterating playlists during sync
* wants to build a platform-agnostic, interoperable music library, that can be copied between desktop and mobile devices (without going through a laborious import/export process), is usable from most standard music players, & is entirely under their control

I still think this app has great potential; I’d like to see if that bears out in the coming months.
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Response from developer

"swiping the playback bar to go to prev/next track works the opposite from most other apps", I was so ready to tell you you're wrong, but you're of course right. Every Mac I set up I start by turning off "Natural scroll" because it feels so unnatural to me. This is the same story here. I'll reverse it AND make it configurable soon.

Almost perfect

The app looks great, and has a fully working peq! Can't use it though, as there's no option to sort the music in the library (folders) by all metadata. Most of the time I'm listening through my organized folders starting from recently added tracks. Sort settings only allow for 3 options without file creation or modification date
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My favorite offline player!

I’ve tried several offline audio player apps, but Pentaton is hands down my favorite. Music sounds absolutely fantastic. I love all the EQ settings and the super clean UI design. Bravo! Purchasing the lifetime access was an easy decision!

Great features (Playlists! comprehensive EQ!) but needs polish

This might be (one of?) the only “offline” or “local” music player that actually supports playlist files (eg. .m3u files).

Feedback: The UI is still a bit janky in places. This includes
* rare glitches (eg. pressing “edit sections” a few times sometimes causes the app to freeze)
* unintuitive design - swiping the playback bar to go to prev/next track works the opposite from most other apps (with no option to invert controls)

Otherwise, this is a great tool for anyone who
* doesn’t want to be locked into a streaming service
* is tired of iTunes randomly obliterating playlists during sync
* wants to build a platform-agnostic, interoperable music library, that can be copied between desktop and mobile devices (without going through a laborious import/export process), is usable from most standard music players, & is entirely under their control
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It was my fault

It’s now working as it should. Thank you very much for the quick and friendly support – I’m happy to pay for it.

Response from developer

Hey Alain, I'd very interested to learn what didn't work for you. hello@pentaton.app

Very nice - but expensive

Foobar2000 stopped working after the latest update - so i needed something that just works to play offline music - this music player works very nicely but it’s expensive

I was ready to take out a subscription

I was hoping for a good listening experience. But my frustration with an app that doesn’t work properly outweighs that. I also use Doppler, which recognises my library instantly, even when a new album is added. Pentaton doesn’t. When the app does work, it’s an incredible listening experience, but that happens very rarely. Perhaps it’s down to nearly 60 GB of FLAC, AAC and a few MP3 files. But actually, that shouldn’t be a problem – other apps like Doppler manage it too, except that Doppler doesn’t offer Hi-Fi or an EQ. Most folders also contain a cover image, which the app unfortunately doesn’t display either.
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Response from developer

Hey Alain, I'd very interested to learn what didn't work for you. hello@pentaton.app

Question

Can I connect my Google Cloud to this app?

Shuffle and playback buttons

The app is really good but I wish i can have access to shuffle and playback buttons which is i rate the app 4 stars

Response from developer

Hey there, long-press the play/pause button and you'll see the shuffle and repeat modes.

Good

Good

Amazing!

I’ve been using the app for a few months and it’s getting consistent updates with insanely useful features! there are very few flac apps that have a queue feature that works like any of the major streaming apps and i’ve had nothing but positive feelings using this to play my 10k+ songs. + as i add more it seamlessly adds them into my library as soon as they make it to my phone
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Excellent stand alone player

I am a long time user of digital media, having the original MP3 players and iPods when they were first available. I have been wanting for some time to get back to that no-nonsense experience where I can put my own libraries on my own device and use them without curation as a playback device. Apple now goes out of their way to make this use case very difficult. iTunes has messed up my music libraries several times and I have gave up on it. Pentaton is the best app I’ve came across that embraces this standalone use case (I had previously used Foobar2000 and VLC, plus some poorly executed iPod clones). The polished experience the app offers is worth the price - on the phone and with car play it “just works” in the manner I would expect it to. Rather than invest in an expensive standalone player, I think you are better off with a high capacity modern iPhone paired with this app. If you are looking for a well built standalone music player for iOS, you will not go wrong with this app.
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