Terrible
Can’t even get logged in. Using enterprise login, put in email, password and set up authentication. Now when I try to use enterprise login it just says invalid account after the enterprise is entered and don’t even get a prompt to login with my info. Deleted and started all over just to have the same thing happen. Why is a calendar app so hard to just log into???
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Response from developer
Hello, We’re sorry for the frustration you’ve experienced trying to log in to your enterprise account. Our Support team is available 24/7 and can help investigate the issue. Please use the link below to connect with a member of our Support team for assistance getting you logged in. https://support.lightning-bolt.com/hc/en-us
Former QGenda User/Admin
As a former QGenda user/admin, I agree with everything Chitea outlined in their review of Lightning Bolt. It lacks basic functionality & automation. There is absolutely nothing that is Lightning-fast about it. It’s comparable to working with Meditech or Microsoft DOS. For those that are unfamiliar with either of those systems, another accurate analogy that Chitea referenced in their review is that using Lightning Bolt compared to QGenda has been like going from driving a luxury car to a Flintstone mobile. It very well may work “ok” for a clinic setting, but it has made scheduling & assigning staff to specific tasks infinitely more difficult, time consuming, & frustrating for our unit. I could go on, but just know that I’m not sure how it could be much worse.
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Response from developer
Hello, Thank you for taking the time to share this feedback. We’re launching a new customer feedback program to help us better understand experiences like yours and identify areas to improve Lightning Bolt. We’d appreciate the opportunity to hear more about your experience. If you’re interested in participating, please reach out to us at beta@lightning-bolt.com.
Pretty Decent Scheduling App :)
Fairly user friendly and I’ve never noticed any glitches.
Poor App
When you get schedule alerts it does not allow you to read them in the app. That is a flaw from the designers.
Doesn’t open to our schedule
Every time I open the app it’s on “LB training” or something like that. It used to just open to our schedule, but now I have to type in where I work with my department to get our schedule. That’s cumbersome. Also, for those of us who rely on dark mode, could you please change the way the app opens, so that it’s not a bright white screen?
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The worst
Having gone from Qgenda to this program, I can tell you that it is the equivalent of going from a high end luxury car to the Flinstone mobile. I could not hate this program more. As a physician administrator doing the schedule for a busy practice, paper and pencil was faster than this garbage. If I could give it zero stars I would. I have offered numerous times to give direct feedback as an end user to the development team and have never been taken up on my offer. I could go on and on about how terrible this program is!!! 0 out of 10 - do not recommend!!!!!
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Response from developer
Hi Chitea, sorry that you are having a bad experience with the Lightning Bolt Scheduling app. Your feedback is very important to us. Please contact our Support Team at 877-844-7727 Ext.4 or support@lightning-bolt.com in order to connect you with our Product team.
Written by coders as a compliance app
Slow, awkward display without maximizing useful areas patient to end-user.
Maximal incompetence.
without use of colors to differentiate and delineate this is a 9th grader written app which probably charges a moderate fortune.
Maybe consider physician input other than lowest bidder?
Maximal incompetence.
without use of colors to differentiate and delineate this is a 9th grader written app which probably charges a moderate fortune.
Maybe consider physician input other than lowest bidder?
We need a ‘Shift Pool’ in LB app
Please add this asap
Can’t see full schedule
Since the update to iOS 26 I cannot scroll down to see the entire days worth of shifts anymore. The page locks on what is initially viewable but does not allow me to scroll down. Very frustrating.
Lightning-Bolt Scheduling from PerfectServe
Excellent
Physician
Excellent
Decent
It’s decent, please get rid of that wellness survey thing or at least give me an option to disable it
Never syncs to calendar
Constantly required deleting and resyncing calendar on iPhone.
Overall terrible app
Frequently freezes and becomes unresponsive, or does not load.
Works for me
I’ve never used a group scheduler before. LB works pretty well. It occasionally has glitches and defaults to the wrong location or view, but it’s pretty easy to fix and has been fairly easy to navigate and modify. It’s what we use, so I’m thankful I’ve been able to figure it out.
Last update screwed it
Now it will not connect unless you force close and reopen app each time you switch views. Fix it
Great app
So glad Kaiser Permanente started using this. Makes it so easy to use from my cellphone whether I’m at work or not. Very user friendly and easy to use.
Frustrated.
For about the past week, the “all schedules” defaults to “LB training”. Every time. No matter how much I put my team back in. Also, it’s giving me the orange “thinking” circle almost every time I try to change the date, look at a different schedule, etc. And I eventually have to restart the app to see anything. Not sure what happened, this app worked great up until about a week ago, like I said.
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Response from developer
We apologize for the inconvenience. Please contact us at mobile@lightning-bolt.com to receive assistance.
Constantly freezes
I manage a large office and I need the ability to use the app on my phone. It continually freezes. It’s maddening and frustrating, a huge waste of my time. Debra at Kaiser Permanente
Not as great as PC LB
For some reason I have access to less schedules on LB app than I do from a PC? Not sure what that is all about but it’s annoying.
