Doesn’t open to our schedule
Every time I open the app it’s on “LB training” or something like that. It used to just open to our schedule, but now I have to type in where I work with my department to get our schedule. That’s cumbersome. Also, for those of us who rely on dark mode, could you please change the way the app opens, so that it’s not a bright white screen?
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The worst
Having gone from Qgenda to this program, I can tell you that it is the equivalent of going from a high end luxury car to the Flinstone mobile. I could not hate this program more. As a physician administrator doing the schedule for a busy practice, paper and pencil was faster than this garbage. If I could give it zero stars I would. I have offered numerous times to give direct feedback as an end user to the development team and have never been taken up on my offer. I could go on and on about how terrible this program is!!! 0 out of 10 - do not recommend!!!!!
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Response from developer
Hi Chitea, sorry that you are having a bad experience with the Lightning Bolt Scheduling app. Your feedback is very important to us. Please contact our Support Team at 877-844-7727 Ext.4 or support@lightning-bolt.com in order to connect you with our Product team.
Written by coders as a compliance app
Slow, awkward display without maximizing useful areas patient to end-user.
Maximal incompetence.
without use of colors to differentiate and delineate this is a 9th grader written app which probably charges a moderate fortune.
Maybe consider physician input other than lowest bidder?
Maximal incompetence.
without use of colors to differentiate and delineate this is a 9th grader written app which probably charges a moderate fortune.
Maybe consider physician input other than lowest bidder?
We need a ‘Shift Pool’ in LB app
Please add this asap
Can’t see full schedule
Since the update to iOS 26 I cannot scroll down to see the entire days worth of shifts anymore. The page locks on what is initially viewable but does not allow me to scroll down. Very frustrating.
Lightning-Bolt Scheduling from PerfectServe
Excellent
Physician
Excellent
Decent
It’s decent, please get rid of that wellness survey thing or at least give me an option to disable it
Never syncs to calendar
Constantly required deleting and resyncing calendar on iPhone.
Overall terrible app
Frequently freezes and becomes unresponsive, or does not load.
Works for me
I’ve never used a group scheduler before. LB works pretty well. It occasionally has glitches and defaults to the wrong location or view, but it’s pretty easy to fix and has been fairly easy to navigate and modify. It’s what we use, so I’m thankful I’ve been able to figure it out.
Last update screwed it
Now it will not connect unless you force close and reopen app each time you switch views. Fix it
Great app
So glad Kaiser Permanente started using this. Makes it so easy to use from my cellphone whether I’m at work or not. Very user friendly and easy to use.
Frustrated.
For about the past week, the “all schedules” defaults to “LB training”. Every time. No matter how much I put my team back in. Also, it’s giving me the orange “thinking” circle almost every time I try to change the date, look at a different schedule, etc. And I eventually have to restart the app to see anything. Not sure what happened, this app worked great up until about a week ago, like I said.
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Response from developer
We apologize for the inconvenience. Please contact us at mobile@lightning-bolt.com to receive assistance.
Constantly freezes
I manage a large office and I need the ability to use the app on my phone. It continually freezes. It’s maddening and frustrating, a huge waste of my time. Debra at Kaiser Permanente
Not as great as PC LB
For some reason I have access to less schedules on LB app than I do from a PC? Not sure what that is all about but it’s annoying.
Functional
Functional but a terribly awkward user interface both app & desktop.
Keeps logging off
Apps keep logging off and asking for log in again every few days
Please fix
Please fix
Login issues, suboptimal views
Can I please just be logged in automatically it with Face ID if I can’t stay logged in? The daily login without autofill of password is annoying. The shift views reset and are annoying to have to change back. Overall clearly an app that is not made by people who use it.
Disappointing
Limited app with extremely limited functionality, and certainly not intuitive. Other reviews are correct. I have contacted perfect surf several times, because the app keeps logging me off and every time I go back on the app I have to put my credentials again, and this is extreme waste of time for me to come out special day I need to use this app to look at my schedule sometimes very quickly, and having to login several times a day is a big waste of time. You guys need to step up your game. Disappointing!
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Response from developer
Thank you for your feedback. We are looking into a bug that is effecting some users and causing them to be logged out.
