Petfinder User Reviews

Customer Experience

Positive experience34.7% of reviews
Neutral11.2% of reviews
Negative experience54.0% of reviews

~ Based on 383 written reviews from the US App Store.

What users say

Is Petfinder Safe?

Petfinder - Adopt a Pet appears safe based on user ratings. AppsHunter Safety Score for Petfinder is 97/100.

This assessment is based on 57,700 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 51,552 App Store ratings for Petfinder.

Is Petfinder Legit?

Petfinder - Adopt a Pet appears to be a legitimate app. AppsHunter Legitimacy Score for Petfinder is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

DELETING APP

Lots of bugs to fix, regularly unable to see available pets. Browser version is still much better. Cannot see favorite pets. Very disappointed. Update: this app has not been fixed. VERY unimpressed. Animals need homes and this app is not able to be used.

Excellent pet sourcing app

Thank you Petfinder for helping us find and adopt our two new cats! What a wonderful resource!

Great cause, godawful user experience

This app is so glitchy, works 50% of the time MAYBE, and made me nearly give up my rescue dog search because it was so bad. Get up and grab your computer if you want to use this service, itโ€™s not worth the frustration to download this app.

Some pictures are over a year old

Will be happy to take this review down when this is rectified. Pet finder should be a great resource but with many pictures three months, four months even over a year old?

WOAH

this app is just fun too be on,i get to see cute ahh kittens and some have funny names ?! 6/5 stars

Frustrating! Info not saved

I have tried to update my info and either it looks it took but search results are across the country . OR it apologizes that it cannot save. A waste of time!!!!

Very annoying

Everytime I find a dog - even after updating my location many times, it is over 500 miles away from me. It also logs me out every use.

Love the concept of this app, but way too many glitches somebody needs to shape it up

We are looking for a dog to adopt. The concept of this app is great in fact we found our last dog on the site 13 years ago. However, there are so many glitches. We have spent time creating favorite list only to find that the dogs we removed back on the list, there's no way to filter your favorites, shows dogs from hundreds of miles away even though we selected 100 mi radius in search criteria and too many more glitches to list. I wish the developers would fix it because probably a lot of dogs aren't getting adopted because of the glitches. It does not seem like someone has put in the effort to really make this app work. These worthy dogs deserve better, please fix the app.
Show more

Lag

Great app but it lags a lot

The very best resource

Best dating app for pet and owners.

No contact

I had the Petfinder app a few years ago and decided to try again when looking for another furry member of our family. Everyone is so adamant about โ€œadopt donโ€™t shopโ€-which is what I was trying to do. But much like a couple years ago, shelters do not contact you when sending an inquiry. I found a pup I liked back then, sent the adoption form-nothing. I saw the exact same puppy, no updated photos, still listed to this day. I decided as a test to email about him again. Still no answer. They really must not want these animals to find a home. I own my house, have a huge yard surrounded by a 6ft privacy fence, am an experienced dog owner who vets, neuters and takes care of her animals so itโ€™s not issue of responsibility. I ended finding my pup on Craigslist. So sure give it a shot, the pets deserve it. Good luck though finding a shelter that actually wants these animals to have a good life because they seem to discourage rather than promote.
Show more

Amazing

Gonna get a cat or dog maybe a rabbit

Useless search

I had tried to get til his app to work several times. The search filters are promising but the app serves up results that are unrelated to the parameters I entered. Animals outside the geographic area, breeds I didnโ€™t ask for. Super frustrating!

Perfect,but

I love it but I wish you could edit what personality of cat you were looking for because if you want a cat that would put up with anything I would like to be able to put that in and if you want a cat or dog that loves to cuddle, Iโ€™d like to be able to put that in search as well

Okay app but needs developer attention.

App is very useful but buggy. It says my account information isnโ€™t complete but when I try to complete it, it says unable to complete task. The search function bugs out constantly too causing you to either lose your search or have to start all over again.

App won't open

Says I need to run an update to get it to work, but I literally just downloaded it lol. There's no update.

Love this app

I found two Chihuahua and mini pincher mixes on this app for my mom for Christmas in 2015 even though I lost her in 2020 Iโ€™m still raising the two little girls if it wasnโ€™t for this app I wouldnโ€™t have found them

Terrible

The app doesnโ€™t load it is slow needs updates wonโ€™t let you delete your account. Find another app a newer app.

Seems a little buggy

This app has so much potential, but it keeps tripping over itself. While trying to update my profile and my ideal pet search criteria, I kept getting multiple errors that simply said the information couldnโ€™t be updated. Really? The developers should check the error logs and fix what is broken!

Amazing!

This app is great to find and adopt animals of many kinds. Very easy to use and has very cute animals up for adoption. The only thing I wish was different was that every animal has there adoption fee listed in their bio.