Rubbish
Outrageous that my £130 granary feeder model PLAF203 has not been migrated to their newer app. Now I have to use this and their newer app for their water fountain which is very irritating. I will not be recommending this company or buying from them again.
NOT easy to set up.
I’ve tried every possible way using the instructions to no avail. Also spent several hours this afternoon looking up possible help on the Internet, but nothing seems to work.
Going to try some more tomorrow, but if it doesn’t work, I’ll need to send it back. What a shame it seemed like such a great solution.
Going to try some more tomorrow, but if it doesn’t work, I’ll need to send it back. What a shame it seemed like such a great solution.
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Worst app I’ve ever dealt with
Did not work ok my iPhone after hours of trying to set up the feeder. I finally tried it on my son’s iPad and got it to work. The feeder recently started dispensing way too much food but when I try to log into the app to fix it I can’t log in. The login button remains greyed out no matter what I try.
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Push Notifications No Longer Work
I’ve noticed that the push notifications for the PLAF103 no longer come through.
I have factory reset feeder and uninstalled and reinstalled app.
I’ve ensured notifications are turned on in the Me section of the app. When I look at the device management screen, notification settings are missing completely.
I have gone into Apps > PetLibro Lite and ensured notifications are on and set to priority.
Nothing. It’s been this way for months. Never tells me when the feeder is low. Used to alert me.
I have factory reset feeder and uninstalled and reinstalled app.
I’ve ensured notifications are turned on in the Me section of the app. When I look at the device management screen, notification settings are missing completely.
I have gone into Apps > PetLibro Lite and ensured notifications are on and set to priority.
Nothing. It’s been this way for months. Never tells me when the feeder is low. Used to alert me.
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Terrible
So poor, has so many issues connecting and at one point it just would not show any information on my scheduled feedings
macOS Tahoe - NOPE
Has not ran on macOS forever a year or more.
PLEASE UPDATE
PLEASE UPDATE
Not working ANYMORE
App won’t connect to device anymore, keeps deleting schedules, not sending notifications when feeder is empty. I’m really glad I spent £130 on this to work for 1 year.
SOMEONE UPDATE THIS
Machine works fine but app hasn’t been updated in years.
Needs fixing
The app and feeder used to work pretty good, but within the last year, the remote features have gotten bad. turning on and off the schedules is very problematic. Sometimes they will take sometimes they won’t, sometimes they’ll show turned on when you turned it off, etc. I’ve had to change each schedule one at a time. Exit the app come back into the app and double check. Also, Manuel feeds have slowed significantly up to three minutes. When I hit the Manuel feed button it can be minutes before it actually makes the food drop.
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Needs serious fixing
I was just charged for a year-long membership two months ago, probably my third year in a row. All of a sudden in my account does not exist, but yet my feeders still go off. I had to create a brand new account to try and get my subscription to work…. And the subscription was unable to be transferred over. Support was clueless. Now I’m leaving town TONIGHT and my brand new account says every plan is out of stock. How is that even possible????? This is a nightmare.
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Not updating the schedule
It’s the worst app for the feeder. They have glitches and problems all the time. The feeder get offline constantly. Nit the WiFi problem. Please fix this ASAP. Or send me the updated feeder free of charge.
Buggy, terrible UX, pain and suffering
This app is rough. Do better
macOS App no longer works on Tahoe
Please update the App so it works with macOS Tahoe.
UPDATE THE APP!
it’s cruel that the app stopped being updated two years ago. why don’t you just merge this app with the more popular one so that all of your customers can have pets that are fed consistently. why am i having to open the app so often to reconnect my devices?? i spent a lot of money on this feeder and water fountain, i expect that the app will work. and it’s not.
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Faille sécurité ?
Même quand on supprime l’accès à quelqu’un d’autre à la caméra, la dite personne reste dans les partages et leur mail aussi, comment être sûr qu’ils ont plus accès alors que leur adresse mail semble liée à mon compte pour toujours ?
De plus, Impossible de supprimer ou modifier créneau + bug tout s’est mis en AM alors que j’avais programmé en PM donc en pleine nuit ça distribue ça me réveille et je peux pas supprimer ou modifier
De plus, Impossible de supprimer ou modifier créneau + bug tout s’est mis en AM alors que j’avais programmé en PM donc en pleine nuit ça distribue ça me réveille et je peux pas supprimer ou modifier
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All of sudden
All of a sudden the app isn’t working. I’m not getting notifications and a few weeks ago it went offline (no notification) and I had the hardest time getting it connected again. Still no notifications and yes I’ve checked all settings.
App bugs
When clicking to change anything you have to click about 20 times for it to apply. When doing manual feed, I now have to wait 5 minutes for the machine to dispense. Really wish there was an update as I’ve had this for a few years now and I’ve been dealing with this annoyance for 6 months now. This used to be a great app with the machine.
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Awful app
This app is truly the worst. Takes forever to set up, notifications don’t work
Waiting on Solution
Like many other consumers who have left dissatisfied reviews, we share the same sentiment. All we did was update our WiFi credentials, and suddenly there’s a new app that won’t recognize our PLAF203. We've had ongoing issues with it since we purchased it. The "support" team does their best by sending YouTube videos with repetitive step-by-step troubleshooting instructions, but none of it has worked. After spending an entire day on this, we’ve reached the end of our patience and are now forced to await a “supervisor” escalation, which promises contact in 3-5 days.…
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Works great except for the dumb rotation behavior
This app overrides the “rotation lock” at the system level, and automatically switches to landscape mode when my phone is anything but perfectly vertical.
This is terrible behavior. Please remove it.
This is terrible behavior. Please remove it.
