macOS Tahoe - NOPE
Has not ran on macOS forever a year or more.
PLEASE UPDATE
PLEASE UPDATE
Not working ANYMORE
App won’t connect to device anymore, keeps deleting schedules, not sending notifications when feeder is empty. I’m really glad I spent £130 on this to work for 1 year.
SOMEONE UPDATE THIS
Machine works fine but app hasn’t been updated in years.
Needs fixing
The app and feeder used to work pretty good, but within the last year, the remote features have gotten bad. turning on and off the schedules is very problematic. Sometimes they will take sometimes they won’t, sometimes they’ll show turned on when you turned it off, etc. I’ve had to change each schedule one at a time. Exit the app come back into the app and double check. Also, Manuel feeds have slowed significantly up to three minutes. When I hit the Manuel feed button it can be minutes before it actually makes the food drop.
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Needs serious fixing
I was just charged for a year-long membership two months ago, probably my third year in a row. All of a sudden in my account does not exist, but yet my feeders still go off. I had to create a brand new account to try and get my subscription to work…. And the subscription was unable to be transferred over. Support was clueless. Now I’m leaving town TONIGHT and my brand new account says every plan is out of stock. How is that even possible????? This is a nightmare.
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Not updating the schedule
It’s the worst app for the feeder. They have glitches and problems all the time. The feeder get offline constantly. Nit the WiFi problem. Please fix this ASAP. Or send me the updated feeder free of charge.
Buggy, terrible UX, pain and suffering
This app is rough. Do better
macOS App no longer works on Tahoe
Please update the App so it works with macOS Tahoe.
UPDATE THE APP!
it’s cruel that the app stopped being updated two years ago. why don’t you just merge this app with the more popular one so that all of your customers can have pets that are fed consistently. why am i having to open the app so often to reconnect my devices?? i spent a lot of money on this feeder and water fountain, i expect that the app will work. and it’s not.
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All of sudden
All of a sudden the app isn’t working. I’m not getting notifications and a few weeks ago it went offline (no notification) and I had the hardest time getting it connected again. Still no notifications and yes I’ve checked all settings.
App bugs
When clicking to change anything you have to click about 20 times for it to apply. When doing manual feed, I now have to wait 5 minutes for the machine to dispense. Really wish there was an update as I’ve had this for a few years now and I’ve been dealing with this annoyance for 6 months now. This used to be a great app with the machine.
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Awful app
This app is truly the worst. Takes forever to set up, notifications don’t work
Waiting on Solution
Like many other consumers who have left dissatisfied reviews, we share the same sentiment. All we did was update our WiFi credentials, and suddenly there’s a new app that won’t recognize our PLAF203. We've had ongoing issues with it since we purchased it. The "support" team does their best by sending YouTube videos with repetitive step-by-step troubleshooting instructions, but none of it has worked. After spending an entire day on this, we’ve reached the end of our patience and are now forced to await a “supervisor” escalation, which promises contact in 3-5 days.…
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Works great except for the dumb rotation behavior
This app overrides the “rotation lock” at the system level, and automatically switches to landscape mode when my phone is anything but perfectly vertical.
This is terrible behavior. Please remove it.
This is terrible behavior. Please remove it.
Temperamental Software
These software to actually use the feeder is a nightmare. Im not sure if it needs a firmware update, but it’s as if updates between the application never get communicated to the feeder. Will be looking for other feeders in the meantime.
Disconnected feeder
It was working fine until June 2025 when the feeder suddenly disconnected itself and no longer connects to the app. Customer service did not reply or solve the problem. Bad company.
When it works it’s good, but drops off the wifi a lot
Why does it drop off of the wifi every time I travel? It causes unnecessary anxiety. need to be able to make sure my cats are fed and that I can monitor them as needed.
Notifications??
This was a great app but now there are no push notifications.
My 2 feeders dropped out of app at the same time
All of a sudden, about 2-3 weeks ago, both of my PLAF203 feeders dropped offline and I have not been able to get them to connect to the App ever since. I need these feeders to monitor my cats and their food while I’m traveling. But, as of now, they are more useful as expensive doorstops. After hours of attempts using different methods of getting the feeders to connect, I’ve come to the conclusion that the problem isn’t with the feeder or the app. The problem lies more with the backend servers which are not allowing the older legacy model feeders to connect to them. There was no warning from the Company that they will no longer support the older models. They seemed to have just simply turned them off. If you are looking for an automatic feeder, I recommend you skip this brand and look into other options.
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Feeder stopped connecting.
After 1.5 years the feeder stopped connecting to the WiFi.
All reset methods have failed and the company does not respond to requests for help resolving the issue
All reset methods have failed and the company does not respond to requests for help resolving the issue
