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Won’t track
Messy
Not a great product
Dont buy
Response from developer
Hi, I'm Alex, Director of Support at Petloc8. I'm really sorry to hear about the issues you've run into while changing phones — we know how important it is to stay connected to your device. Good news: you don’t have to lose anything when switching phones. We can help you re-link your Petloc8 device and restore access in just a few quick steps. Please reach out to us directly at support@petloc8.net with your account details and device ID if possible. A real human from our support team (not just a bot!) will help you get set up quickly. Thanks again for your feedback — we’re here to make this right. Best regards, Alex Director of Support Petloc8 support@petloc8.net
Not accurate
Response from developer
Thank you for sharing your feedback, Holly. We’re sorry to hear about the location inconsistencies and battery setting issues. GPS accuracy can sometimes be affected by signal or environmental interference, but our team is continuously improving tracking precision and app reliability. Please contact us at support@petloc8.com so we can review your device setup and help resolve these issues for you.
Cool app, very buggy
Response from developer
Thank you for your feedback. We’re happy to hear you find the app easy to use, and we appreciate you pointing out the issue with the send beep feature. Our team is looking into this to improve consistency. Please contact us at support@petloc8.com so we can help check your device and settings.
Good performance after update
Tracker Problem
Response from developer
Thank you for your feedback. We’re sorry to hear about the slow loading and tracking issues. Our team is reviewing cases like this to improve location update speed and performance. Please contact us at support@petloc8.com so we can check your device setup and help get it working properly again.
Life saving
Peace of mind for pet owners
Simple, smart, and exactly right
Great product
Very good product/ Excellent Customer Service
Their customer service via email is excellent. They responded quickly and professionally.
Great gift
They’re amazed at the way the App shows what the cat gets up to!
Great app
Perfect app
Dont buy
Response from developer
Hi, I'm Alex, Director of Support at Petloc8. I'm really sorry to hear about the issues you've run into while changing phones — we know how important it is to stay connected to your device. Good news: you don’t have to lose anything when switching phones. We can help you re-link your Petloc8 device and restore access in just a few quick steps. Please reach out to us directly at support@petloc8.net with your account details and device ID if possible. A real human from our support team (not just a bot!) will help you get set up quickly. Thanks again for your feedback — we’re here to make this right. Best regards, Alex Director of Support Petloc8 support@petloc8.net
App is super buggy
Response from developer
Hi there, I'm sorry to hear you're having issues with the app — that's definitely not the experience we want for our users. We’re aware of some recent stability problems and our team is actively working on updates to fix crashes and improve performance. Please email us at support@petloc8.net with details about your device model and what features are crashing — we’d love to troubleshoot and keep you informed once fixes are released. Thanks for your patience and feedback — it helps us improve. Best, Alex, Director of Support Petloc8
