Needs a LOT of improvement
Totally useless. Client care chat also useless.
Performance Issues, App Crashes ans Set Up Failure
I've been really disappointed with the app's performance. It frequently crashes, has slow loading times, and often shows internal errors, making it difficult to complete the setup. I hope the developers can address these issues to improve the user experience. I’d love to see some improvements in the next update
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Worst app ever
After log in but the message appears i need to enroll a user. I keep enrolling it but nothing happens. Very useless apps. I cannot access my account
Useless App
I don’t always rate apps but I’ve had this app for so long, yet there’s no improvement. It’s always so slow to log in, touch id/face ID doesn’t always work, and there’s not much policy details to see!
Slow
App is so slow and not responding at all. Would prefer to use the browser rather than the app.
Hope developer of this app would fine tune and make this a responsive one
Hope developer of this app would fine tune and make this a responsive one
Worst App Ever!
For a big company like sunlife this app is really useless and not helpful.
Very difficult to access their app.
I’ve been trying to pay for my premium since Oct with no success. They’ve sent me a link but it was not working.
Now they’re asking me to do all this troubleshooting but still not able to access and log in. We shouldn’t be going through all this inconvenience to pay our premium.
Now they’re asking me to do all this troubleshooting but still not able to access and log in. We shouldn’t be going through all this inconvenience to pay our premium.
POOR
always need to reset my password everytime there is an update!!! ANNOYING!!!
Keeps freezing in the dashboard view 😔
Everytime I log in, the app freezes after I enter my passcode or biometrics 😔
VERY BUGGY
It's hard to pay through this app
Invalid Password every time I Login
Via web or mobile, my password is always invalid whenever I login. I always have to reset it, it feels like someone is using my online account.
Password
If i can give ZERO star i will give zero. They always have problem with password and you cannot open your file to track your money! Very poor service!!!
very bad app
there should no star option
Useless
Totally useless App. Needs a lot of improvement.
such a waste
this app is poorly done
Worst App ever!!
Buggy app! Please hire competent App developer!!
Cannot log in
I cannot log in anymore since the app have bee updated.
completely useless
it doesn’t work developed like a junk
Not working
Its very hard to connect i think the app is not working
App does not work 🙁
App doesn’t work
