Picktime User Reviews

Customer Experience

Positive experience43.6% of reviews
Neutral23.1% of reviews
Negative experience33.3% of reviews

~ Based on 39 written reviews from the US App Store.

Is Picktime Safe?

Picktime appears safe based on user ratings. AppsHunter Safety Score for Picktime is 86/100.

This assessment is based on 118 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.8% of ratings point to a safe experience
6.0% of ratings suggest some concerns
10.3% of ratings point to a risky experience

~ Based on 117 App Store ratings for Picktime.

Is Picktime Legit?

Picktime appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Picktime is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Okay, maybe I just not sure how to work it

I like the way the app looks but the fact that clients can’t book more than once in a day is what’s throwing me off. I most do drop in visits for clients and most of my clients like more than once a day visits

Nice and simple

I use this app for my students to book themselves in for phone appointments. So far it's working well. It would be great if it integrated with my iCal
Perhaps that is something this company could do in an update?

Syncing is not always accurate

I pay to use this I am not on the free version as I wanted the calendar synching. I have been having issues this year with picktime not recognizing when I have blocked days off. It still allows clients to book and then I have to cancel them. The “fix” they keep telling me is to use an option that isn’t included in Apple’s Calendar option. I have the most recent software. When I tell them this they say tell Apple. What a cop out. Apparently they have no plans to fix this.
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Needs iPad view cause mobile sucks

Cool idea, poorly implemented on the mobile end. Things just don’t flow. No auto cap of the first letter of names, exiting out of transactions takes multiple clicks not in areas you think to click, navigation isn’t very pleasant, can’t customize the 3 days you look at. I work thurs -sat and I can only view wed-fri or sat-mon. I work on an iPad and it forces me into a screen that is for phones. Would love an auto check out option since I don’t pass money through this… it’s for tracking and appointments.

Will update rating when I see improvements
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Crashes

Was great now crashes on opening. Please sort this!

Latest version crashes

Downloaded the android version yesterday, 1/23, and the iOS today, both versions crash. Waiting for it to be resolved.

No longer works

No longer works after this most recent update. Comes up and immediately closes out. Update needs an update.

Useful!

Moved to this app from Fresha after they started charging and trying to get users to take payments through them, it felt like a money grab. All I need is an online diary with a calendar and booking reminders - and this is perfect.

Not working

All of a sudden I can’t access the info using the app however it opens using the desktop site which is not cool. Please help!!

Owner

Bookings are quite easy and effortless. Their GUI is quite easy to understand and also to learn.

Problem with adding a new location

When I try to add a location, the app completely shuts off. I have enjoyed everything about this app, but in order for my business to thrive I really need this bug to be fixed. Thank you for your concern,
Shelby

Cool option but..

I like the simplicity and versatility of scheduling options. I need the zoom extension to put the generated zoom link in the Google calendar invitation so that customers do not have to go digging for the confirmation email when it’s time to join.

Also, should have more flexibility with reminders. I use the 15 min before and 30 min before the appointment reminder but would like a 5 or 10 minute before option and an alert at time of the event.

People are moving quickly, very busy and have short attention spans. The system needs to make it as easy as possible to remember and to join.
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Needs some important updates

Most notably the ability to search for a specific service instead of scrolling through an entire list

Really good

This is a great app! It is easy to use, and the customer service is excellent; they are always happy to help. The reason I’ve given this a 4-star rating is that there is room for improvement.

For instance, it would be beneficial to implement a feature that prevents customers from booking on the same day or at least requires a minimum of 4 hours' notice. As a car wash owner, I’ve noticed that customers often make bookings just as they are driving up the road. Having a control in place for this would greatly enhance the experience for both customers and service providers.

Overall, I appreciate the app and look forward to seeing these improvements!
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Charge even when not using for few months

Charged $200 even when i was not using the app. Don't use this app

Small business

This calendar is perfect for a small business to start out its free but if you want more features it’s so cheap to upgrade. It has everything you need when starting out and wanting to book customers online .

New app!?

Finally you have app now. When I started up my business in 2021, I had this booking site only. No app. I gotta have to try this app out!

Poor customer service

I was researching booking softwares and I chose this one. It is hard to know all the questions to ask. I have a million things to do to set up my business so I signed up for the paid version. After doing so I realized that when you connect Square the customer is not able to tap in the square device and have it go through to close out in the booking system. You have to manually put the card number in the system. This is a basic function that this software cannot do. This won’t work for us and the company wouldn’t provide a refund even though we hadn’t used the software yet. I am writing this review because I didn’t want this to happen to anyone else.
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This needed

- longer description of class options - a way to resequence classes, Resources, etc

There is no chat available right away - they answer way after the fact

Something is wrong

The app signed me out several times a day and then I am not able to sign it. Please fix this as it makes bookings or checking the bookings impossible.